Rs943

When I connect my usb and open the software it doesent connect on any of the com ports can anyone help

Meeners

iTrader: (1)

What cable are you using.

ste2222

Had same problem software said would work with XP sp3 and others but i eventually found it would only connect when i used a laptop with XP sp2 dont ask me why but i tried 2 other xp sp3 base units and a win 7 laptop and another laptop with xp sp3 only the one with XP sp2 worked i was pulling my hair out trying to get to talk to the unit via usb port
hope that helps