Bellengineering - Miata Accessories Ordering and General Information Stephanie Turner 830-438-2890 ext. 103 stepht@bellengineering.net

BEGi Bell Engineering Group's terrible intake manifold

Thread Tools
 
Search this Thread
 
Old 12-23-2015, 09:55 PM
  #41  
Elite Member
iTrader: (7)
 
mgeoffriau's Avatar
 
Join Date: Jul 2009
Location: Jackson, MS
Posts: 7,388
Total Cats: 474
Default

Originally Posted by nitrodann
This isnt a review, this is a person who clearly got apologetic replies and offers to fix it via email, then decided to slander away anyway.

As a business owner you need to choose your customers. I think this was a bad choice.
What makes it not a review??? He describes the (crappy) product, his frustration and dissatisfaction with it, and notes how the vendor attempted to handle his problem. That it's a negative review doesn't make it slander.
mgeoffriau is offline  
Leave a poscat 0 Leave a negcat
Old 12-23-2015, 10:02 PM
  #42  
Elite Member
 
nitrodann's Avatar
 
Join Date: Apr 2010
Location: Newcastle, Australia
Posts: 2,826
Total Cats: 67
Default

I think its poor form, thats the long and the short of it.
nitrodann is offline  
Leave a poscat 0 Leave a negcat
Old 12-23-2015, 10:02 PM
  #43  
VladiTuned
iTrader: (76)
 
18psi's Avatar
 
Join Date: Apr 2008
Posts: 35,821
Total Cats: 3,481
Default

Dann,
Find me one thread where a promise like the one made above was delievered on exactly how it was posted.
Find me just one.
18psi is offline  
Leave a poscat 2 Leave a negcat
Old 12-23-2015, 10:06 PM
  #44  
Elite Member
 
nitrodann's Avatar
 
Join Date: Apr 2010
Location: Newcastle, Australia
Posts: 2,826
Total Cats: 67
Default

I agree and understand but it doesnt change my opinion on how to behave given the circumstances.
nitrodann is offline  
Leave a poscat 0 Leave a negcat
Old 12-23-2015, 11:18 PM
  #45  
mkturbo.com
iTrader: (24)
 
shuiend's Avatar
 
Join Date: May 2006
Location: Charleston SC
Posts: 15,177
Total Cats: 1,681
Default

Originally Posted by NwaR
@shuiend - Imagine what else you could have done with that time it took making a remote IAC? Now imagine a world in which crappy craftsmanship no longer wastes your time. But I see your resilience and acknowledge it.
The manifold I have uses a mustang throttle body that as far as I know never came with an integrated IAC. It was only added because I wanted slightly better idle control then leaving the throttle plate cracked when I was having trouble tuning idle. When my car goes back together it won't go back on, because honestly it is not needed.
shuiend is offline  
Leave a poscat 1 Leave a negcat
Old 12-24-2015, 12:10 AM
  #46  
Former Vendor
 
Corky Bell's Avatar
 
Join Date: Dec 2007
Location: Texas Hill Country
Posts: 271
Total Cats: 11
Default

Sir,
You give me pause to reconsider my offer.

Thanks for your service in the military. As you've never made a mistake, you have clearly earned the right to cast stones.

A refund is probably easier than offering/risking building you another manifold. Your description of some of the features on the manifold sent to you are not correct. Even if the customer is always right. Maybe you better hold off on some of the stones.

It seems to me you still want a manifold. I must stick to my requirement for you to supply enough info for me to build what you want. The offer still stands even if it's pretty risky. I would vastly prefer to please you with a part of my making, and I'll take the risk. Surely, I was the one born that moment.

Send me a picture with notes, make a sketch with notes, write notes on the manifold I sent you, but you gotta tell me. For me to make a copy of someone's copy of my manifold may not prove in either of our best interests.

A new, and simple, request; If the new manifold has anything amiss that makes it unsatisfactory to you, I'd like you to announce it in on this forum, and with similar wording as you've used thus far. Of course, that needs to be done prior to notifying me.

Regards,
Corky
Corky Bell is offline  
Leave a poscat -3 Leave a negcat
Old 12-24-2015, 12:45 AM
  #47  
Elite Member
iTrader: (7)
 
mgeoffriau's Avatar
 
Join Date: Jul 2009
Location: Jackson, MS
Posts: 7,388
Total Cats: 474
Default

Good grief. Just go drink another daiquiri and stay off the forums.
mgeoffriau is offline  
Leave a poscat 3 Leave a negcat
Old 12-24-2015, 12:45 AM
  #48  
Elite Member
 
nitrodann's Avatar
 
Join Date: Apr 2010
Location: Newcastle, Australia
Posts: 2,826
Total Cats: 67
Default

Everything he said. lol.

Pick your battles corky.
nitrodann is offline  
Leave a poscat 0 Leave a negcat
Old 12-24-2015, 01:59 AM
  #49  
VladiTuned
iTrader: (76)
 
18psi's Avatar
 
Join Date: Apr 2008
Posts: 35,821
Total Cats: 3,481
Default

Originally Posted by Corky Bell
Sir,
You give me pause to reconsider my offer.

Thanks for your service in the military. As you've never made a mistake, you have clearly earned the right to cast stones.

A refund is probably easier than offering/risking building you another manifold. Your description of some of the features on the manifold sent to you are not correct. Even if the customer is always right. Maybe you better hold off on some of the stones.

It seems to me you still want a manifold. I must stick to my requirement for you to supply enough info for me to build what you want. The offer still stands even if it's pretty risky. I would vastly prefer to please you with a part of my making, and I'll take the risk. Surely, I was the one born that moment.

Send me a picture with notes, make a sketch with notes, write notes on the manifold I sent you, but you gotta tell me. For me to make a copy of someone's copy of my manifold may not prove in either of our best interests.

A new, and simple, request; If the new manifold has anything amiss that makes it unsatisfactory to you, I'd like you to announce it in on this forum, and with similar wording as you've used thus far. Of course, that needs to be done prior to notifying me.

Regards,
Corky
18psi is offline  
Leave a poscat 2 Leave a negcat
Old 12-24-2015, 03:53 AM
  #50  
Supporting Vendor
iTrader: (1)
 
turbofan's Avatar
 
Join Date: Sep 2010
Location: Lake Forest, CA
Posts: 7,951
Total Cats: 1,004
Default

As a retired military avionics tech, one night actually believe he hasn't made a serious (read: rendering the project non-functional) mistake in his career. Is that hard to believe?

Corky's odd responses and Stephanie's response... as well as several other similar examples like this, illustrate to me that this is not being blown out of proportion.

BEGi, you guys need some serious help.
turbofan is offline  
Leave a poscat 0 Leave a negcat
Old 12-24-2015, 07:22 AM
  #51  
Boost Czar
iTrader: (62)
 
Braineack's Avatar
 
Join Date: May 2005
Location: Chantilly, VA
Posts: 79,493
Total Cats: 4,080
Default

One time someone set an ECU I built him on fire because he couldnt bother to remove the pull-down I have on the TPS input after he wired in a vTPS.
Braineack is offline  
Leave a poscat 1 Leave a negcat
Old 12-24-2015, 10:53 AM
  #52  
Senior Member
iTrader: (3)
 
90 Turbo's Avatar
 
Join Date: Sep 2011
Location: Plano TX
Posts: 595
Total Cats: -1
Default

Originally Posted by Braineack
One time someone set an ECU I built him on fire because he couldnt bother to remove the pull-down I have on the TPS input after he wired in a vTPS.
LOL. I have felt that way about my self built megasquirt.
90 Turbo is offline  
Leave a poscat 0 Leave a negcat
Old 12-24-2015, 11:40 AM
  #53  
Boost Pope
iTrader: (8)
 
Joe Perez's Avatar
 
Join Date: Sep 2005
Location: Chicago. (The less-murder part.)
Posts: 33,026
Total Cats: 6,592
Default

I'm torn here...

This isn't the first time someone has jumped on Bell for build-quality issues.

Several years ago, I bought an early version of the coolant reroute thermostat spacer which Bell sells. I think mine was the first sold for a 1.6 engine. It didn't fit.

I got in touch with Steph and sent her pictures showing the areas of interference, along with a couple of suggestions to improve functionality.

They sent me another one which incorporated the changes I suggested. It fit perfectly.

Everyone makes mistakes. Companies which specialize in selling unusual and essentially one-off products probably make more mistakes than usual.

People buying these products might or might not expect the same degree of "out of the box perfection" which is customary with high-volume mass produced products.
Joe Perez is online now  
Leave a poscat 3 Leave a negcat
Old 12-24-2015, 12:40 PM
  #54  
Elite Member
iTrader: (11)
 
Trent's Avatar
 
Join Date: Feb 2006
Location: Louisiana
Posts: 1,651
Total Cats: 39
Default

Nevermind. Not worth the argument.

Last edited by Trent; 12-24-2015 at 03:29 PM.
Trent is offline  
Leave a poscat 0 Leave a negcat
Old 12-24-2015, 02:05 PM
  #55  
Elite Member
 
codrus's Avatar
 
Join Date: Mar 2007
Location: Santa Clara, CA
Posts: 5,165
Total Cats: 855
Default

Originally Posted by nitrodann
But here its just meaningless slander.
It's not slander -- slander is spoken. In written form, it would be libel.

It would also need to be factually untrue.

--Ian
codrus is offline  
Leave a poscat 0 Leave a negcat
Old 12-24-2015, 03:25 PM
  #56  
Elite Member
iTrader: (16)
 
patsmx5's Avatar
 
Join Date: Aug 2007
Location: Houston, TX
Posts: 9,297
Total Cats: 476
Default

Originally Posted by Corky Bell
It seems to me you still want a manifold. I must stick to my requirement for you to supply enough info for me to build what you want. The offer still stands even if it's pretty risky. I would vastly prefer to please you with a part of my making, and I'll take the risk. Surely, I was the one born that moment.

Send me a picture with notes, make a sketch with notes, write notes on the manifold I sent you, but you gotta tell me. For me to make a copy of someone's copy of my manifold may not prove in either of our best interests.
I emailed Stephanie in April 2013 about getting an intake manifold made. She replied once, but never replied to my follow up email.

Will you make that manifold with a larger diameter plenum? Also, can you make the runners a bit longer or shorter if it poses no packaging problem?
patsmx5 is online now  
Leave a poscat 0 Leave a negcat
Old 12-24-2015, 03:47 PM
  #57  
mkturbo.com
iTrader: (24)
 
shuiend's Avatar
 
Join Date: May 2006
Location: Charleston SC
Posts: 15,177
Total Cats: 1,681
Default

Originally Posted by patsmx5
I emailed Stephanie in April 2013 about getting an intake manifold made. She replied once, but never replied to my follow up email.

Will you make that manifold with a larger diameter plenum? Also, can you make the runners a bit longer or shorter if it poses no packaging problem?
Honestly, call and talk to Corky. It is a much better way to get to them.
shuiend is offline  
Leave a poscat 1 Leave a negcat
Old 12-24-2015, 05:21 PM
  #58  
Senior Member
iTrader: (1)
 
Downmented's Avatar
 
Join Date: Oct 2014
Location: Westminster, MD
Posts: 541
Total Cats: 80
Default

As someone who is still new to this particular community, I am not new to these sorts of issues.

First off, the customer should not be designing his own manifold because you made mistakes. It's not like he contacted you in attempts to have a custom manifold made.

Second, why should he confess his mistakes to you in order for you to make your wrongs right, you as a man, and a businessman, should be doing those on your own without expectation of anything in return. Who you customer is professionally is completely irrelevant.

Thirdly, as stated, the customer is always, and will always be right, no matter the amount of nonsense you spill off at the mouth on an Internet forum. You made a mistake, own up to it and make it right, because in the end, you bickering back and forth, asking things of your customer only reflects poorly on you as a business.


Want to resolve this, stop replying here and make it right at all costs. Because if you don't make this situation right, you didn't just lose him ad a customer, but you also lose plenty others as well who read this and see no resolution.


Again, when you make a mistake, you have absolutely zero room to request others to admit their mistakes in exchange for you to make your wrongs right. The reality is, that's just pathetic.
Downmented is offline  
Leave a poscat 0 Leave a negcat
Old 12-24-2015, 10:25 PM
  #59  
Newb
Thread Starter
 
NwaR's Avatar
 
Join Date: Mar 2011
Posts: 24
Total Cats: 1
Default

@Corky - I will take your offer of a one for one trade at your expense. A new intake manifold according to my specifications, for the defective one you made prior. Upon deliver and install of the new one, I will honestly give my review of your product again on this forum, and other forums.

As it is the holidays, I will wait until the new year to forward the detailed requirements for the new intake. Until then, Merry Christmas and Happy New Year.
NwaR is offline  
Leave a poscat 2 Leave a negcat
Old 12-25-2015, 07:16 AM
  #60  
Newb
 
bootz's Avatar
 
Join Date: Mar 2011
Posts: 9
Total Cats: -17
Default

Originally Posted by nitrodann
This isnt a review, this is a person who clearly got apologetic replies and offers to fix it via email, then decided to slander away anyway.

As a business owner you need to choose your customers. I think this was a bad choice.
Dann I luv ya to death but I think you are wrong on this one.

BEGI seem to have some good stuff but with all the 'service' issues I hear over and over on forums, I would have no confidence in dealing with them.

Similarly, I would have no fears in purchasing from you as you go overboard to make sure that stupid mistakes don't get made, you do not overpromise and underdeliver (and if there are problems you are more than willing to do all you can). Your reputation is GOLD here in Australia.
bootz is offline  
Leave a poscat 0 Leave a negcat


Quick Reply: BEGi Bell Engineering Group's terrible intake manifold



All times are GMT -4. The time now is 03:09 PM.