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keegan Engineering, head work

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Old Jun 24, 2013 | 03:14 PM
  #21  
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Originally Posted by shuiend
What is going on with Keegan is that it is race season and he is backed up. This reeks of what went on the Stewart at SD with shocks.
Took the words right outa my fingertips haha, props.
Old Jun 24, 2013 | 04:09 PM
  #22  
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Originally Posted by 18psi
Took the words right outa my fingertips haha, props.
******* Russian Liar. It still says 0 at the bottom right of my post, so I got no props.

I mean when I took my block to get built at the start of spring in 2010 at a spec miata machine shop they told me it was the start of race season and that it would take a good while to get done. They could not give me a set time table for completion, as they said up front that taking care of their spec miata customers who are there year after year, are slightly more important then my single motor build. I am making assumptions that a lot of bigger well known shops that deal in the racing industry are probably the same way. It royally sucks for the small time individual, but I understand from a business sense that keeping the big customers happy is the way to stay open. I do think that Keegan should do a better job at communicating though.
Old Jun 24, 2013 | 05:19 PM
  #23  
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^^^Same thing with AIM Tuning. He doesn't give 2 ***** about advancing his business, he does what he likes. Us plebs will have to wait if we want something done, as he gets big money from the spec miata guys.

If you want the best, you have to pay for the best. And that payment isn't always money.
Old Jun 24, 2013 | 05:22 PM
  #24  
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Originally Posted by shuiend
******* Russian Liar. It still says 0 at the bottom right of my post, so I got no props.

I mean when I took my block to get built at the start of spring in 2010 at a spec miata machine shop they told me it was the start of race season and that it would take a good while to get done. They could not give me a set time table for completion, as they said up front that taking care of their spec miata customers who are there year after year, are slightly more important then my single motor build. I am making assumptions that a lot of bigger well known shops that deal in the racing industry are probably the same way. It royally sucks for the small time individual, but I understand from a business sense that keeping the big customers happy is the way to stay open. I do think that Keegan should do a better job at communicating though.
sorry bro race season delayed your props

+2
Old Jun 24, 2013 | 05:28 PM
  #25  
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Originally Posted by thenuge26
^^^Same thing with AIM Tuning. He doesn't give 2 ***** about advancing his business, he does what he likes. Us plebs will have to wait if we want something done, as he gets big money from the spec miata guys.

If you want the best, you have to pay for the best. And that payment isn't always money.
Because Miata, I wonder what that would be?
Old Jun 24, 2013 | 07:21 PM
  #26  
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Every time I send a part out to get worked on, I'm worried it'll cost me the entirety of my racing season.
Old Jun 25, 2013 | 02:12 PM
  #27  
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I believe Mike made his way over to this thread. He sent me a good email going over everything and explaining some things. We are both on the same page, and at this point I am back to happy customer status. I am patiently awaiting my engine's arrival!
Old Jun 25, 2013 | 02:16 PM
  #28  
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Originally Posted by LukeH
I believe Mike made his way over to this thread. He sent me a good email going over everything and explaining some things. We are both on the same page, and at this point I am back to happy customer status. I am patiently awaiting my engine's arrival!
It's amazing what some communication will do, isn't it?

That is always the problem....lack of communication so many think ignoring a customer's inquiry will somehow make it go away.
Old Jun 25, 2013 | 05:01 PM
  #29  
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Originally Posted by shuiend
******* Russian Liar. It still says 0 at the bottom right of my post, so I got no props.

I mean when I took my block to get built at the start of spring in 2010 at a spec miata machine shop they told me it was the start of race season and that it would take a good while to get done. They could not give me a set time table for completion, as they said up front that taking care of their spec miata customers who are there year after year, are slightly more important then my single motor build.
This is the difference. If you know you'll be backed up, TELL THE CUSTOMER before you start the job. Better to lose one job because you're too busy than to lose several due to bad publicity from unsatisfied customers. Your shop did the right thing by putting it all out there to begin with.

Sounds like Keegan has started communicating a bit but it's a shame it takes threads like this to make it happen.
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Old Jun 25, 2013 | 09:41 PM
  #30  
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Sounds like I need to start one of these for BogusSVO...
Old Jun 27, 2013 | 11:31 PM
  #31  
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Originally Posted by aaronc7
Sounds like I need to start one of these for BogusSVO...
Rut roo i know nothing about dale....
Old Jun 28, 2013 | 04:35 AM
  #32  
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Must say a a business owner,
There is no way I would do this to any of my customers.

I took my head down to have machine work on Monday (Shave, 7 angle grind and new solid lifters),phone call Wednesday lunch time come pick it up. All done BTW it's race season here as well.

Hope you get your motor soon.
Old Jul 23, 2013 | 06:10 PM
  #33  
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Still no engine. I've lost count of how many times now I have been told "it will be boxed up for shipping on X date", with X date coming and going with no communication.

(the engine has been finished for a month now)
Old Jul 23, 2013 | 06:25 PM
  #34  
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Sounds like it's time to go for a drive.
Old Jul 23, 2013 | 06:27 PM
  #35  
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Originally Posted by LukeH
Still no engine. I've lost count of how many times now I have been told "it will be boxed up for shipping on X date", with X date coming and going with no communication.

(the engine has been finished for a month now)
Not to be a downer, but if it was finished, they would ship it back to you.
Old Jul 23, 2013 | 06:27 PM
  #36  
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Originally Posted by Der_Idiot
Sounds like it's time to go for a drive.
That would have happened already if we were closer. Dallas tx to Corona CA is a bit of a drive...
Old Jul 23, 2013 | 06:29 PM
  #37  
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Originally Posted by z31maniac
Not to be a downer, but if it was finished, they would ship it back to you.
You aren't the first the suggest that. Wouldn't be surprised.
Old Jul 23, 2013 | 06:47 PM
  #38  
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It's probably being used right now in some race car and they will pull it/rebuild it/ship it to you when the season is over.
Old Jul 25, 2013 | 07:52 PM
  #39  
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Originally Posted by FRT_Fun
It's probably being used right now in some race car and they will pull it/rebuild it/ship it to you when the season is over.
I wish I were in a position to laugh at this...



Called him on Tuesday, left a not-happy customer voicemail. Leave him my cell to call me back on. He calls back the number I called from instead, which doesn't come to my office phone. He emails me for my cell number. I give him the cell number again, says he will call me tomorrow. Tomorrow is now yesterday. Left him another voicemail earlier today. Still no call back. Seriously starting to doubt the existence of "my" engine. I really don't know what to do at this point.
Old Jul 25, 2013 | 10:13 PM
  #40  
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Where is this builder located? Maybe a forum member can go knock on his door for you.



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