Help me understand the internet
#21
Elite Member
iTrader: (1)
Join Date: Feb 2008
Location: Birmingham Alabama
Posts: 7,930
Total Cats: 45
DSL = Cable =
I feel for you with the 15kb/s download. I used to really hate my Charter service, but it has gotten fairly more reliable as of lately, and they have given free speed upgrades several times in the last few years so that I went from 3mb/s to around 17mb/s without paying for any upgrades. I average upper 100's kb/s, if many seeds and peers, in the low 1mb/s range. Just a few years ago that would have only been maybe 100kb/s, and I found that to be insanely slow. I had DSL back in the day and I think I averaged maybe 10kb/s, but that was in the 90's Only complaint I have is my up speed is ****. 1.07mb/s. A lot of other people in my area are getting many times better than that.
Down speed is always all over the board between 14 and 18, but typically 16's and 17's. Also, now that it is getting to be summer time, I seem to get reliability issues when it's really hot or really cold. Not sure if it's something on my end, on the pole, or just coincidence. Just a year ago or so, I was at a point where the reliability was probably only 70%. Always went down at the worst times. Now It's probably up to 98% over the last 6 months
I feel for you with the 15kb/s download. I used to really hate my Charter service, but it has gotten fairly more reliable as of lately, and they have given free speed upgrades several times in the last few years so that I went from 3mb/s to around 17mb/s without paying for any upgrades. I average upper 100's kb/s, if many seeds and peers, in the low 1mb/s range. Just a few years ago that would have only been maybe 100kb/s, and I found that to be insanely slow. I had DSL back in the day and I think I averaged maybe 10kb/s, but that was in the 90's Only complaint I have is my up speed is ****. 1.07mb/s. A lot of other people in my area are getting many times better than that.
Down speed is always all over the board between 14 and 18, but typically 16's and 17's. Also, now that it is getting to be summer time, I seem to get reliability issues when it's really hot or really cold. Not sure if it's something on my end, on the pole, or just coincidence. Just a year ago or so, I was at a point where the reliability was probably only 70%. Always went down at the worst times. Now It's probably up to 98% over the last 6 months
#26
You guys are all wrong about DSL. It can be mega fast, just only for businesses usually.
That said, its probably all on them not you. Do a tracert to a site that you regularly have issues with, or when you are having issues to a site (whichever way it is). Then you can see where the trouble is.
Also, you can do an endless ping to a site like google that doesn't block pings. Then hit ctrl-Break while its running to see the stats after its run for a couple minutes. There should not be a loss of >1% ever. If there is then you know there are issues. Do the tracert to find the IP that is having unusual lag ( >100-150ms ), and then ping that IP to test the packet loss. If its and ip in your provider then you know they are having issues that they are not dealing with.
That said, its probably all on them not you. Do a tracert to a site that you regularly have issues with, or when you are having issues to a site (whichever way it is). Then you can see where the trouble is.
Also, you can do an endless ping to a site like google that doesn't block pings. Then hit ctrl-Break while its running to see the stats after its run for a couple minutes. There should not be a loss of >1% ever. If there is then you know there are issues. Do the tracert to find the IP that is having unusual lag ( >100-150ms ), and then ping that IP to test the packet loss. If its and ip in your provider then you know they are having issues that they are not dealing with.
#27
first of all, do an ipconfig /all if you have a PC. you should see a field that has "default gateway" which is the first router you hit on your way out to the internet, for home stuff its usually IP 192.168.1.x. so, open a command prompt, type "ping 192.168.1.x (your default gateway IP address) -t" this will run a continuous ping test to your router, see if it starts timing out when you can't load a web page. If it times out when you load a web page, the problem is with your home network, if it does not, then its the ISP's problem. Unfortunately, when you call their tech support they will probably not know what any of that means, but that will prove whose responsibility the issue is.
#28
Moderator
iTrader: (12)
Join Date: Nov 2008
Location: Tampa, Florida
Posts: 20,650
Total Cats: 3,011
first of all, do an ipconfig /all if you have a PC. you should see a field that has "default gateway" which is the first router you hit on your way out to the internet, for home stuff its usually IP 192.168.1.x. so, open a command prompt, type "ping 192.168.1.x (your default gateway IP address) -t" this will run a continuous ping test to your router, see if it starts timing out when you can't load a web page. If it times out when you load a web page, the problem is with your home network, if it does not, then its the ISP's problem. Unfortunately, when you call their tech support they will probably not know what any of that means, but that will prove whose responsibility the issue is.
#29
Cpt. Slow
Thread Starter
iTrader: (25)
Join Date: Oct 2005
Location: Oregon City, OR
Posts: 14,179
Total Cats: 1,129
I'll give that continuous ping a shot, right now it seems to be working ok. To the speed tests posted at the top of the page: remember mine will go between what I posted and nothing, if I could have the speed I posted on a constant manner I'd probably be happy.
#36
Elite Member
iTrader: (2)
Join Date: Jan 2007
Location: Los Angeles, CA
Posts: 8,682
Total Cats: 130
God.
Call them up and ask how much their higher service tiers are and if there's any back end architectural differences. They can also do "noise test" on the line. Either them or ATT or whoever your phone company is.
If I were you I would mess with the continuous pings: ping -t google.com to check out the connection to the internet. Then, proceded with tracerouting blah balh.
Also make sure you have those DSL dongles-- whatever those terminator things are that you plug into empty jacks. ANNDDDD make sure you have line filters on every phone in the house. IF you don't, that's probably the cause of your fuckage.
Regards,
Satan
Call them up and ask how much their higher service tiers are and if there's any back end architectural differences. They can also do "noise test" on the line. Either them or ATT or whoever your phone company is.
If I were you I would mess with the continuous pings: ping -t google.com to check out the connection to the internet. Then, proceded with tracerouting blah balh.
Also make sure you have those DSL dongles-- whatever those terminator things are that you plug into empty jacks. ANNDDDD make sure you have line filters on every phone in the house. IF you don't, that's probably the cause of your fuckage.
Regards,
Satan
#37
Boost Pope
iTrader: (8)
Join Date: Sep 2005
Location: Chicago. (The less-murder part.)
Posts: 33,020
Total Cats: 6,588
The HughesNet service isn't horrible. It isn't great, but it beats the hell out of nothing.
Years ago, I worked for a radio station in Wachula, FL. We were waaaay the hell out in the sticks, to put it very mildly. This was before DSL and cable were really mainstream, but they were starting to show up in places. 56k dialup was the most common standard.
On a good day, we could get a 14.4k connection to the local ISP (the only ISP) and it'd stay up for 20 or 30 minutes before dropping. On a bad day, it simply wouldn't connect.
As most broadcasters do, we already had a relationship with the phone company. We begged, we pleaded. ISDN? No. Switched 56? No. T1? Ha! Fuhgeddaboudit.
Shortly after I left, Hughes upgraded to 2-way service, so they decided to give DirecWay a try with the DW4000 hardware. It was a definite improvement. I visited the station a couple of times, and my recollection is that the latency was noticeable (you won't be playing any online games on it) however the sustained transfer rate was acceptable.
It's my understanding that the newest HN7000S series (which support DVB-S2) are much improved.
Worth some thought, anyway. Just be aware of the F.A.P.
Oh, and Thymer- http://logmein.com/
Years ago, I worked for a radio station in Wachula, FL. We were waaaay the hell out in the sticks, to put it very mildly. This was before DSL and cable were really mainstream, but they were starting to show up in places. 56k dialup was the most common standard.
On a good day, we could get a 14.4k connection to the local ISP (the only ISP) and it'd stay up for 20 or 30 minutes before dropping. On a bad day, it simply wouldn't connect.
As most broadcasters do, we already had a relationship with the phone company. We begged, we pleaded. ISDN? No. Switched 56? No. T1? Ha! Fuhgeddaboudit.
Shortly after I left, Hughes upgraded to 2-way service, so they decided to give DirecWay a try with the DW4000 hardware. It was a definite improvement. I visited the station a couple of times, and my recollection is that the latency was noticeable (you won't be playing any online games on it) however the sustained transfer rate was acceptable.
It's my understanding that the newest HN7000S series (which support DVB-S2) are much improved.
Worth some thought, anyway. Just be aware of the F.A.P.
Oh, and Thymer- http://logmein.com/
#39
Boost Pope
iTrader: (8)
Join Date: Sep 2005
Location: Chicago. (The less-murder part.)
Posts: 33,020
Total Cats: 6,588
Threadjack / resurrection:
Heh.
I moved over the weekend from San Diego to Carlsbad, and got the cable hooked up yesterday. Prior to that, I'd been leeching off one of my neighbors (not only aren't they using WEP/WPA, but the admin password on their router is still on the default.)
Anyway, I'd tested their connection at about 14 Mbps downstream. When the guy got my service hooked up yesterday, I checked it and it was clearly throttled to 10 Mbps (which, in fairness, is all I'm paying for) and I made a crack to him that I was getting better performance stealing service from the neighbors.
I have no idea whether field techs have the capability to change my service speed, but today I'm a lot happier:
The upload is nothing special, but hot damn, that's the best download speed I've ever gotten out of residential service. Not bad for $35 a month.
Heh.
I moved over the weekend from San Diego to Carlsbad, and got the cable hooked up yesterday. Prior to that, I'd been leeching off one of my neighbors (not only aren't they using WEP/WPA, but the admin password on their router is still on the default.)
Anyway, I'd tested their connection at about 14 Mbps downstream. When the guy got my service hooked up yesterday, I checked it and it was clearly throttled to 10 Mbps (which, in fairness, is all I'm paying for) and I made a crack to him that I was getting better performance stealing service from the neighbors.
I have no idea whether field techs have the capability to change my service speed, but today I'm a lot happier:
The upload is nothing special, but hot damn, that's the best download speed I've ever gotten out of residential service. Not bad for $35 a month.
#40
I just ran my test at speedtest.net and my results were pretty dismal. 2.35 Mbps download and 0.32 Mbps upload. Speedtest.net says this is about 1/5 of the average result for my ISP. Should I just assume my crappy cheap wireless stuff is the problem? Pretty sure I pay for at least 5 Mbps, if not 10.