modern scientific triumph!
07-03-2009, 02:03 PM
#1
Tour de Franzia
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modern scientific triumph!
I just had the joy of walking through a mall and discovering this:
free tacos AND no interpersonal interaction = win
but I don't eat that ****...for the record.
free tacos AND no interpersonal interaction = win
but I don't eat that ****...for the record.
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07-03-2009, 06:38 PM
#12
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I work for an IT company that deals with POS systems for QuickService and Fine Dining food establishments.
Don't want to drop any names, but one of our clients is a VERY large nation wide quick service burger joint with drive through windows. They've been talking about turning their drive through order taking into a national call center. When you'd roll up at the DT speaker your call would be placed in a queue at the call center and answered by one of the many reps that works there. They would take your order, enter it into the terminal infront of them where it would be delivered electronically to the stores backoffice server. From the BO server it would get routed to proper places in the kitchen for the food prep, then order would be handed out window.
This procedure would require MANY less employees per store, operation costs would go way down, and you could afford to pay the order takers a little more than 2$ an hour.. Maybe then you'd get some people who were worth while humans instead of greaseballs workin' to support their drug habbit.
I was told at their convention last month this is being tested in two stores inside of one US market.
There is a problem with this system, though. Eventually they won't have any trained personal in the store who know how to operate the drivethrough order taking system. Its not rocket science, but it does take a little bit of brain power and skill to become proficient at it. This means when the HSD connection into the store goes down, your DT is shut down. The particular chain establishment I'm speaking of makes approx 72% of their revenue using a drive through.
They're also testing out the ordering kiosks for the lobby. The customer selects what they want, pay, then someone hands them their meal on a tray. Only problem I see with this system...... Anybody ever get stuck behind some clueless ******* in the "self checkout" lane at Walmart or Home depot? They *KNOW* damn good and well they've no ******* clue what they're doing but insist on using it anyway?? I see the same retards at the stupid redbox... "My card won't swipe!!" Well, maybe if you'd look at the ******* picture and turn your card over . . . . .
Don't want to drop any names, but one of our clients is a VERY large nation wide quick service burger joint with drive through windows. They've been talking about turning their drive through order taking into a national call center. When you'd roll up at the DT speaker your call would be placed in a queue at the call center and answered by one of the many reps that works there. They would take your order, enter it into the terminal infront of them where it would be delivered electronically to the stores backoffice server. From the BO server it would get routed to proper places in the kitchen for the food prep, then order would be handed out window.
This procedure would require MANY less employees per store, operation costs would go way down, and you could afford to pay the order takers a little more than 2$ an hour.. Maybe then you'd get some people who were worth while humans instead of greaseballs workin' to support their drug habbit.
I was told at their convention last month this is being tested in two stores inside of one US market.
There is a problem with this system, though. Eventually they won't have any trained personal in the store who know how to operate the drivethrough order taking system. Its not rocket science, but it does take a little bit of brain power and skill to become proficient at it. This means when the HSD connection into the store goes down, your DT is shut down. The particular chain establishment I'm speaking of makes approx 72% of their revenue using a drive through.
They're also testing out the ordering kiosks for the lobby. The customer selects what they want, pay, then someone hands them their meal on a tray. Only problem I see with this system...... Anybody ever get stuck behind some clueless ******* in the "self checkout" lane at Walmart or Home depot? They *KNOW* damn good and well they've no ******* clue what they're doing but insist on using it anyway?? I see the same retards at the stupid redbox... "My card won't swipe!!" Well, maybe if you'd look at the ******* picture and turn your card over . . . . .
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07-03-2009, 07:06 PM
#14
Boost Pope
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However, Jack in the Box in San Marcos has had these for at least a year, as do all of the restaurants in the food court in Terminal 5 at JFK. (I've got a picture of one, but my camera is in the overhead bin and the "fasten seatbelts" light is on right now.)
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07-03-2009, 09:33 PM
#16
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About 5 years ago I was spending some time in Virginia, south of Richmond. There were these gas stations called Wa-Wa or something like that. Ghey name, great sub-style sandwiches. The order system was full-touch screen. You walked up to the terminal, fully configured all of the options on your sandwich, and it spit out a ticket. The people behind the counter built your sandwich to order, then called out your number when it was ready. I thought it was great.
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