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-   -   NRG is a pathetic company. Yes, the wheel-hub company (https://www.miataturbo.net/insert-bs-here-4/nrg-pathetic-company-yes-wheel-hub-company-57490/)

hustler 05-02-2011 02:44 PM

NRG is a pathetic company. Yes, the wheel-hub company
 
I've had problems with my 1-year old quick release. First the pin fell out so it will not release, nor can I dig-around in there and make it release so it looks like I'll be cutting it off the rod rather than unbolting it.

Here is the great part:
The screws that hold the wheel onto the QR hub all stripped and 3 of the remaining 5 bolts pulled out the threads while I was on track.

I called NRG just now and was really surprised to see how much they don't care. I explained to the guy that I was racing on the track, and the QR Hub essentially started coming apart and he kept saying "you only have 30-days of warranty". I finally asked him after realizing that I was getting nowhere, "Do you care at all that your hub fell apart? Do you have any desire to revisit this design so it doesn't fail again?" His response was a shocking "no".

So I bought another ebay hub from another dumb company until I can afford $400 for a proper Works-Bell hub. I was going to buy another NRG hub because I think the 2.5 design will be fine, but after that bullshit I'm not giving them another cent. I'd pay $400 for a WB hub rather than give them another $150.

Braineack 05-02-2011 02:53 PM

I bet if you email his name and story to a high level manager there, he'll start to "care"

hustler 05-02-2011 02:56 PM

I also asked him if he wanted to offer any kind of a discount to me for another NRG hub. He did not of course and when I told him that I was going to buy something else, he really didn't care. At some point he must realize that his options were:
  • Replace Hustler's hub for free and keep a customer
  • Give Hustledonger a discount so he can keep a customer and still make some money
  • Do nothing, essentially disrespect a customer, never recieve another cent from that customer, and realize that Hustler is going to express NRG's malcontent for customer satisfaction.

This is why I could not make it as a businessman. My logic tells me that he should replace the product for free, because not only did he put the customer out with a bad product, but that it's the right thing to do. A steering wheel hub is not a wear item, and should last forever.

I guess this is the same reason my "made in Chinaland" Craftsman jack doesn't work right, why my $200 chinese Logitech remote doesn't always work, why my computers last <3-years, why my $2000 TV's last <2-years. It's also interesting to note some American made products that stand the test of time like my Absurdflow, Trackspeed, Megasquirt, AST, and 949 parts seem to work without failure.

hustler 05-02-2011 02:57 PM


Originally Posted by Braineack (Post 722187)
I bet if you email his name and story to a high level manager there, he'll start to "care"

It's too late, I already bought another hub and I'm frustrated enough (which isn't much) to refuse anything they'd offer me.

pusha 05-02-2011 02:59 PM

http://www.vro.com/quick-release-button-type-p-344.html

http://www.vro.com/images/Button%20T...%20Release.jpg

$23.14 to be a boss

Braineack 05-02-2011 03:00 PM


Originally Posted by hustler (Post 722193)
It's too late, I already bought another hub and I'm frustrated enough (which isn't much) to refuse anything they'd offer me.


I love that when I called Advance Auto to ask if I could return an alternator core to a different store than where I was to purchase, they offered me an additional 16% discount off the coupon I was going to use for no reason.


If anything, I'd just work on getting the dude fired, just because.

shuiend 05-02-2011 03:11 PM


Originally Posted by hustler (Post 722191)
I also asked him if he wanted to offer any kind of a discount to me for another NRG hub. He did not of course and when I told him that I was going to buy something else, he really didn't care. At some point he must realize that his options were:
  • Replace Hustler's hub for free and keep a customer
  • Give Hustledonger a discount so he can keep a customer and still make some money
  • Do nothing, essentially disrespect a customer, never recieve another cent from that customer, and realize that Hustler is going to express NRG's malcontent for customer satisfaction.

This is why I could not make it as a businessman. My logic tells me that he should replace the product for free, because not only did he put the customer out with a bad product, but that it's the right thing to do. A steering wheel hub is not a wear item, and should last forever.

I guess this is the same reason my "made in Chinaland" Craftsman jack doesn't work right, why my $200 chinese Logitech remote doesn't always work, why my computers last <3-years, why my $2000 TV's last <2-years. It's also interesting to note some American made products that stand the test of time like my Absurdflow, Trackspeed, Megasquirt, AST, and 949 parts seem to work without failure.

I was seriously considering picking up a NRG quick release hub in the future. So now because of your bad mouthing them, I will be shopping elsewhere. Good job with the heads up.

Sokool 05-02-2011 03:22 PM

I've had my NRG for over 2 years now. No problems expect the safety button broke and fell out. I machined one out of stainless and problem solved. I also never used that Chinese garbage they call hardware. I swapped it out for real stainless when I installed it. But coming from R/C cars I can tell you 3mm and smaller hex screws will get torn up unless you use a good quality tool to install them. Hex keys don't cut it.

Hustler, what pin do you speak of that won't let you release it?

hustler 05-02-2011 03:41 PM


Originally Posted by Sokool (Post 722212)
I've had my NRG for over 2 years now. No problems expect the safety button broke and fell out. I machined one out of stainless and problem solved. I also never used that Chinese garbage they call hardware. I swapped it out for real stainless when I installed it. But coming from R/C cars I can tell you 3mm and smaller hex screws will get torn up unless you use a good quality tool to install them. Hex keys don't cut it.

Hustler, what pin do you speak of that won't let you release it?

The bolts still have threads...and the hub material that pulled through on the threads. My hub has/had a release pin on the top, which fell out.

Oscar 05-02-2011 03:53 PM

Is the NRG design so fundamentally different than this one? I can't see how this would fail and not allow the wheel to come off.
http://www.qspracewear.nl/images/646.jpg

I and some other people I know have used this for a long time without failing.


Sokool: what sort of tool should be used for the tiny hex bolts other than a hex key or socket? I've noticed the head gets messed up real easy when (un)installing a couple of times.

NA6C-Guy 05-02-2011 04:40 PM

Works Bell FTW! I don't have a quick release, but the plain hub is still bad ass, and made very well. Which is why it costs so much more than other hubs.

Reverant 05-02-2011 05:04 PM

Another reason why companies that ripoff valid, working products should die. If you can't even copy something right, why the fuck should you be around? Yeah, WB is expensive shit, but I don't mind paying for top notch and SAFE products.

At least the churbochargers seem to outlive their genuine counterparts...

240_to_miata 05-02-2011 05:14 PM

I failed and didnt read the thread before posting. Ignore me

... hate when a company gives you a shitty product and could care less tho.

revlimiter 05-02-2011 05:23 PM

Oh man. Way to kick a customer in the crotch when he's already down. Good for you, NRG. Sorry to hear, hustler.

I've been very pleased with my Works Bell.

Sokool 05-02-2011 05:38 PM


Originally Posted by Oscar (Post 722241)
Sokool: what sort of tool should be used for the tiny hex bolts other than a hex key or socket? I've noticed the head gets messed up real easy when (un)installing a couple of times.

There are hundreds of brands but any decent quality "hex driver" branded for hobby use will be sufficient. The bit quality and tolerances are the biggest thing when using a small hex screw multiple times. A key tends to put side force on the screws effectively wallowing out the hole. Not to mention they are made of poor metal and round off very easily.

I personally use EDS Racing drivers. They were given to me as part of a sponsor deal back in the day and I absolutely loved them. But as I said any "good" quality hobby driver found at your local hobby shop will suffice.

http://www.edsracingproductsstore.co...d&productId=13

Watch out once you use one you will want matching screw drivers... LOL

Sokool 05-02-2011 05:43 PM


Originally Posted by hustler (Post 722232)
My hub has/had a release pin on the top, which fell out.

You mean the shiny silver one you push down to let the mechanism slide back to release the wheel? If it fell out how is it keep you from removing the wheel?

miatauser884 05-02-2011 05:55 PM


Originally Posted by hustler (Post 722193)
It's too late, I already bought another hub and I'm frustrated enough (which isn't much) to refuse anything they'd offer me.

That's bullshit, you need to take it to someone that will listen. Could the wheel have come off in your hand on the track, or am I missing something. If yes, then you could have been seriously injured. I'm willing to bet that someone that likes to avoid lawsuits would be interested.

curly 05-02-2011 08:28 PM

http://ltbautosports.com/ltbquicrelsp.html
Only $135. Pretty sure I only paid $99 though...

Anyways, it's lasted about 5 years, no issues to date, and not $400.

hustler 05-02-2011 10:01 PM

I don't want the wheel any closer than it has to be, my arms are long.

I'm going to trash the cheap, allen screws and get long grade-8 bolts. Do any of the above examples let the wheel go on 1-way only?

This is the one I have:
http://www.google.com/url?source=img...mqjLM4Hzcy_lcg
That little pin fell out and now it won't come off.

hustler 05-02-2011 10:05 PM

this is the one I bought, for now:
http://cgi.ebay.com/ebaymotors/UNIVE...Q5fAccessories

redfred18t 05-02-2011 11:27 PM

I dont have their quick release, but I really like my works bell hub. it was a pretty easy install and required no drilling or anything else like some of these other hubs require

F NRG. It just looks like cheap quality shitty products. Thanks for sharing Hustler

kotomile 05-02-2011 11:55 PM

Wow, what a shitty customer experience, thanks for sharing Hustler.

Why the ebay replacement, though? I thought for sure you'd replace the shitty product with a quality one from a reputable company. Or is this just a stopgap?

hustler 05-02-2011 11:57 PM

Stopgap. I don't really have the money for that now. I'm racing enough that I have to budget for another set of tires by the end of the year, and a few more entry fees.

kotomile 05-03-2011 12:05 AM

Bought this one a little while ago, hoping I like it. Good reviews.

http://www.evasivemotorsports.com/Me...1/wb_qrs_b.jpg

revlimiter 05-03-2011 12:18 AM

^ I have the same one.

http://revlimiter.net/blog/wp-conten...3/DSC_1271.jpg

It seems pretty decent. I've only had it for a month and my car has been on stands most of that time. :laugh: It snaps into place nicely and seems to stay locked on with the little ears in the down position.

Pitlab77 05-03-2011 01:02 AM

Wow. That BS. I mean at least give a damn about a customers parts to see if the failure was user or manufacturer.

thagr81 us 05-04-2011 02:21 PM

This is what I'm using in my build... http://www.sweetmfg.biz/products3.asp?edit_id=52 Driven my buddy's rock crawling rig a few times with this same hub and seems to work quite nicely... Not expensive either IIRC. Granted no provisions for horn wiring or anything if that is important to you.

Laur3ns 05-04-2011 02:47 PM


Originally Posted by Oscar (Post 722241)
Is the NRG design so fundamentally different than this one? I can't see how this would fail and not allow the wheel to come off.
http://www.qspracewear.nl/images/646.jpg

I and some other people I know have used this for a long time without failing.


Sokool: what sort of tool should be used for the tiny hex bolts other than a hex key or socket? I've noticed the head gets messed up real easy when (un)installing a couple of times.

This is the one I've got on both cars and it's fucking awesome!

dgmorr 05-04-2011 05:22 PM


Originally Posted by revlimiter (Post 722456)
^ I have the same one.


What hub is that? Got a link to the source?

Thanks.

Faeflora 05-04-2011 08:22 PM

me want link too

chokeasphyxia 05-04-2011 08:23 PM


Originally Posted by Spookyfish (Post 723226)
Sokool: what sort of tool should be used for the tiny hex bolts other than a hex key or socket? I've noticed the head gets messed up real easy when (un)installing a couple of times.

Here:


Originally Posted by Sokool (Post 722290)
I personally use EDS Racing drivers. They were given to me as part of a sponsor deal back in the day and I absolutely loved them. But as I said any "good" quality hobby driver found at your local hobby shop will suffice.

http://www.edsracingproductsstore.co...d&productId=13


Midtenn 05-05-2011 12:55 PM

I've used a NRG QR hub for over 4 years and never had a problem. Though I do use the normal one (not a slim fit ones). I've heard of a few people having problems with the slim fit ones.

hustler 05-25-2011 09:37 AM


Originally Posted by hustler (Post 722406)

Never buy this heap of shit. The release mechanism hits the bolt-heads in the hub-mount and when you take the time to drill counter-sink holes you discover a shocking amount of play and can't use it.

chokeasphyxia 09-08-2011 12:02 PM

Bringing this back, as I'm having problems with my NRG hub, what did you end up getting?

hustler 09-08-2011 12:12 PM


Originally Posted by chokeasphyxia (Post 768999)
Bringing this back, as I'm having problems with my NRG hub, what did you end up getting?

I have the same one, but hammered it on...I'll have to take it off with a cutting wheel next time. I was in a pinch and had to get to the track.

I'll get something else in the near future, not an NRG though.

FRT_Fun 09-08-2011 12:50 PM

Thanks for heads up, will be getting something soon, and NRG was on my list of possibilities.

chokeasphyxia 09-08-2011 02:50 PM

My NRG short hub splines don't line up correctly, also the clock spring tabs didn't line up. NRG says to install it without the clock spring, super helpful. Anyone with an NB get this setup (NRG short hub + quick release) to work?

phillyb 09-08-2011 03:33 PM

i haven't had my qr for very long...
previous car had an nrg qr as well, but never their hubs.
i'll keep an eye out on mine.
i don't do much aggressive driving though, so who the fuck knows.

timk 09-08-2011 06:00 PM


Originally Posted by chokeasphyxia (Post 769076)
My NRG short hub splines don't line up correctly, also the clock spring tabs didn't line up. NRG says to install it without the clock spring, super helpful. Anyone with an NB get this setup (NRG short hub + quick release) to work?

I had the same issue on my JDM NB, but it is a race car so I just removed the clock spring. I'm using it with a dished OMP wheel so the NRG slim hub (without any quick release) brings it back to around the stock spot.

Sorry I can't be of any assistance, but it really looks like that hub is designed only for NA use if you want to retain the clock spring.

The NRG slim hub itself looked to be of reasonable quality.

TorqueZombie 09-08-2011 09:35 PM

Well after reading this the NRG is off my list and WB is out of my price range for awhile. I don't need a quick release but would like one. Hate ebay. Any other good choices rise up recently? I've got one from GoMiata thats working great. Not quick release though and from what I read NA to NB hub swaps don't work and no time to tear both my hubs apart to find out.

hustler 09-08-2011 10:19 PM


Originally Posted by chokeasphyxia (Post 769076)
My NRG short hub splines don't line up correctly, also the clock spring tabs didn't line up. NRG says to install it without the clock spring, super helpful. Anyone with an NB get this setup (NRG short hub + quick release) to work?

I love calling NRG:
Free-market consumer:Hey, the stuff I bought doesn't work.
Satanic child-molesting NRG guy: Too fucking bad, idiot. What do you expect me to do about it if you're out of the 3-hour warranty?

jacob300zx 09-12-2011 02:07 AM

My Dad, Sister, and I have been running those cheap ebay green box hubs, and ebay JDM brand quick realeases for 1.5yrs now with no problems. Mine was a hub, qr, wheel combo for $45 shipped that I ran on a racecar for a whole season lol. My Dad has an NRG suede wheel and its nice.

blaen99 09-12-2011 02:51 AM

Wait, does this mean the Fleabay crap is better than NRG?

:giggle:

hustler 09-12-2011 07:53 AM


Originally Posted by jacob300zx (Post 770258)
My Dad, Sister, and I have been running those cheap ebay green box hubs, and ebay JDM brand quick realeases for 1.5yrs now with no problems. Mine was a hub, qr, wheel combo for $45 shipped that I ran on a racecar for a whole season lol. My Dad has an NRG suede wheel and its nice.

Post a link or I will ban you. I tried one earlier in the thread and the wheel flopped around too much.

jacob300zx 09-12-2011 03:36 PM

Here is the QR we all have. It has a small amount of play but the operation from off to on is slick, just stick the wheel on at any orientation and spin until it clicks. This is not what I paid for mine but it was the first "jdm" brand I saw. They come in like 15 colors. Sometimes you can find the hub, wheel, and QR as a set for cheaper than just one part. I cross referenced our hub and pulled up some Honda and found it listed under that for max cheapskateness...

http://cgi.ebay.com/ebaymotors/Unive...item27bc3c055c

Not this combo but listed like this.

http://cgi.ebay.com/ebaymotors/COMBO...item25677d1075

pusha 09-12-2011 03:59 PM

What are your reasons for not just buying something like this:


jacob300zx 09-12-2011 04:11 PM

I've had my wheel come off of the hub leaving the hot pits before with an older style QR like that and had a bitch of a time putting it back on while traveling 50mph. I like the operation of the one I posted. You just pull on the outside sliding ring and stab. Also being a bigger guy in a race seat I have HAVE to pull the wheel to get in and out. I'd say that cheapy one I posted gets pulled on/off 20 times per track weekend no issues.

pusha 09-12-2011 04:19 PM


Originally Posted by jacob300zx (Post 770469)
I've had my wheel come off of the hub leaving the hot pits before with an older style QR like that and had a bitch of a time putting it back on while traveling 50mph. I like the operation of the one I posted. You just pull on the outside sliding ring and stab. Also being a bigger guy in a race seat I have HAVE to pull the wheel to get in and out. I'd say that cheapy one I posted gets pulled on/off 20 times per track weekend no issues.

hmm, ok. I haven't really "used" it yet other than while driving my car up and down my driveway.

jacob300zx 09-12-2011 04:32 PM

No big deal and I'm sure it was user error but once is enough.

hustler 09-12-2011 04:38 PM

That green one in the ebay link looks just like the one I trashed that never fit right in the first place.

shuiend 09-12-2011 06:40 PM


Originally Posted by jacob300zx (Post 770437)

I bought that one last fall and could not for the life of me get the quick release part to work.

blaen99 09-12-2011 08:45 PM


Originally Posted by shuiend (Post 770557)
I bought that one last fall and could not for the life of me get the quick release part to work.

canttellifserious.jpg

Push button, twist outside part of qsr hub around the inside part. Go clockwise to attach, counterclockwise to remove.

gearhead_318 09-12-2011 08:47 PM


Originally Posted by blaen99 (Post 770610)
canttellifserious.jpgnotsurefiserious.jpg

ftfy

blaen99 09-12-2011 08:50 PM


Originally Posted by Gearhead_318 (Post 770611)

Originally Posted by Blaen99
notsureifserious.jpg

ftfy

ftfy!


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