Subscription emails
08-15-2007, 11:45 AM
#1
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Subscription emails
How come I no longer get subscription email alerts, but I still get emails for PMs? This occured after the server update. I checked my user CP options, subscriptions are set to "instant email alert". I checked comcast, they aren't blocking anything. I swapped email addresses, still no subscription alerts, just PM alerts. I resurrected my old username and I do get subscription emails on that one.
Any ideas?
Any ideas?
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08-24-2007, 05:52 PM
#3
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I no longer get PM alerts.
I am a little sure I am having this problem, as I can get emails to any other non-comcast account I have (i.e. my work account and old-*** aol account), but all my comcast accounts don't get emails from this site. Same thing happened with the local miata club's forum (their auto response emails were being kicked back with a 550 error) and was fixed by sending comcast an email with the appropriate information available below.
Site:
http://www.comcast.net/help/faq/inde...aq=Email118405
Come on Philip, work your magic. Are you getting "550" responses from comcast account holders?
I am a little sure I am having this problem, as I can get emails to any other non-comcast account I have (i.e. my work account and old-*** aol account), but all my comcast accounts don't get emails from this site. Same thing happened with the local miata club's forum (their auto response emails were being kicked back with a 550 error) and was fixed by sending comcast an email with the appropriate information available below.
Site:
http://www.comcast.net/help/faq/inde...aq=Email118405
Come on Philip, work your magic. Are you getting "550" responses from comcast account holders?
When I try to email a Comcast.net address I get a bounce back message with a 550 with a link to this page. What does this mean?
If you were directed to this FAQ via a link in an error message it is because you are sending mail from an IP address that is changing its Reverse Domain Name System (rDNS) frequently. Spammers often forge the rDNS of their connection in order to bypass spam filtering software. In Comcast's ongoing efforts to reduce the amount of spam that reaches our subscribers we must limit connections from an IP that may change its rDNS frequently in a set amount of time.
How do I fix this?
If you are an end-user, please contact your Email Provider or Mail Administrator for more information. If you are a mail administrator, please take this time to check systems for viruses or malware and make sure your rDNS is properly configured.
What is rDNS?
rDNS or Reverse DNS associates an IP address into a hostname or Domain name. For example, it might turn 192.0.2.25 (IP address) into "example.comcast.com" (hostname / domain name). rDNS does this by looking at the PTR record of the IP address in question and resolving it to a hostname based on the settings configured by a mail administrator. If your mail server does not have a PTR record set up to associate the IP address with the domain name, it will fail the rDNS test and the mail server will not be able to send email to Comcast.net. If your IP address connects with a different rDNS multiple times, your mail server will be blocked from sending to Comcast.net.
I am not a spammer, so why is this affecting me?
This block has nothing to do with the actual content of the email message. However, spammers often use valid, but forged DNS entries when sending email to avoid detection. However, Comcast does acknowledge that non-spam email may originate from misconfigured email servers and in some rare cases, virtually hosted servers. Please contact your Email Provider or Mail Administrator if you have specific questions about your mailserver configurations. Once reverse DNS is applied to your mail server or your system is cleaned of viruses, please submit a request to http://www.comcastsupport.com/rbl to be considered for removal. To expedite review of your request, please include the error message sent to you and the specific IP address of the mail server that you believe is blocked in the body of the email. Please note: your mail server is not blocked from sending email to the cable.comcast.com domain.
If you were directed to this FAQ via a link in an error message it is because you are sending mail from an IP address that is changing its Reverse Domain Name System (rDNS) frequently. Spammers often forge the rDNS of their connection in order to bypass spam filtering software. In Comcast's ongoing efforts to reduce the amount of spam that reaches our subscribers we must limit connections from an IP that may change its rDNS frequently in a set amount of time.
How do I fix this?
If you are an end-user, please contact your Email Provider or Mail Administrator for more information. If you are a mail administrator, please take this time to check systems for viruses or malware and make sure your rDNS is properly configured.
What is rDNS?
rDNS or Reverse DNS associates an IP address into a hostname or Domain name. For example, it might turn 192.0.2.25 (IP address) into "example.comcast.com" (hostname / domain name). rDNS does this by looking at the PTR record of the IP address in question and resolving it to a hostname based on the settings configured by a mail administrator. If your mail server does not have a PTR record set up to associate the IP address with the domain name, it will fail the rDNS test and the mail server will not be able to send email to Comcast.net. If your IP address connects with a different rDNS multiple times, your mail server will be blocked from sending to Comcast.net.
I am not a spammer, so why is this affecting me?
This block has nothing to do with the actual content of the email message. However, spammers often use valid, but forged DNS entries when sending email to avoid detection. However, Comcast does acknowledge that non-spam email may originate from misconfigured email servers and in some rare cases, virtually hosted servers. Please contact your Email Provider or Mail Administrator if you have specific questions about your mailserver configurations. Once reverse DNS is applied to your mail server or your system is cleaned of viruses, please submit a request to http://www.comcastsupport.com/rbl to be considered for removal. To expedite review of your request, please include the error message sent to you and the specific IP address of the mail server that you believe is blocked in the body of the email. Please note: your mail server is not blocked from sending email to the cable.comcast.com domain.
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08-24-2007, 10:38 PM
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Im just messin dawg, I know youve been paying a little out of pocket for awhile now and now you are getting a little back into your pocket ... maybe
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08-25-2007, 09:32 AM
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still window's XP on my house and work computers. Very strange. In my comcast "preferences", I have the spam filter turned off ("do not filter spam" checkbox) and my restrict incoming email setting is set to "allow all emails". Damnit. I guess I should create a google email account. Thanks for trying Philip.
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08-27-2007, 09:38 AM
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By the server side spam filtering, I think he means that while your email program may not be filtering spam, your email account provider still is and when you turn yours on the mail is essentially going through two filters. So perhaps whatever is on this site is marked as spam by comcast?
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