Insert BS here A place to discuss anything you want

Solve my computer problem or face the consequences!

Thread Tools
 
Search this Thread
 
Old 12-24-2008, 09:14 AM
  #1  
Elite Member
Thread Starter
iTrader: (1)
 
rmcelwee's Avatar
 
Join Date: Jun 2005
Location: Pikeville, TN
Posts: 3,038
Total Cats: 27
Default Solve my computer problem or face the consequences!

FWIW, I have been involved in the computer industry for more than two decades. I have done "Geek Squad" type work as well as owning my own ISP and doing the tech support for 1,000 users. This problem has me baffled so I am looking for some help. Please don't explain to me what CS is or how to jumper a drive. I am not a newbie - just very curious about this problem.

Dell Optiplex GX620 with newest bios (A11):

Three HDs - drive #1, #2, and #3. 1 is a 500GB, 2 is a 500GB (identical to #1), 3 is a 320GB (different brand). Using CS on the drives there are 6 different combinations of drive configurations (1 primary and 2 secondary, 1 primary and 3 secondary, 2 primary and 1 secondary, 2 primary and 3 secondary, 3 primary and 1 secondary, 3 primary and 2 secondary). The Dell bios will only recognize two of those combinations. All three drives are working and function great by themselves but when you try to run two of them together they will not work (except in a certain order). It doesn't matter the order because I can grab three more HDs or a CD/DVD Rom and have similar issues.

Other info:

-This is a bios problem - the OS isn't even loaded

-I have swapped out IDE cables with similar results

-I have jumpered as Master/Slave with similar results



Any ideas?
rmcelwee is offline  
Old 12-24-2008, 10:10 AM
  #2  
Junior Member
iTrader: (5)
 
boardboy330's Avatar
 
Join Date: Jun 2007
Location: Brunswick, Maryland
Posts: 258
Total Cats: 0
Default

Have you loaded RAID drivers to the machine...most Dell's (in my experience) don't have those loaded.
boardboy330 is offline  
Old 12-24-2008, 10:28 AM
  #3  
Elite Member
Thread Starter
iTrader: (1)
 
rmcelwee's Avatar
 
Join Date: Jun 2005
Location: Pikeville, TN
Posts: 3,038
Total Cats: 27
Default

Originally Posted by boardboy330
Have you loaded RAID drivers to the machine...most Dell's (in my experience) don't have those loaded.
Nope, but it wouldn't matter. It fails at the bios. No drivers would be activated by the OS (if that is what you are saying).
rmcelwee is offline  
Old 12-24-2008, 10:37 AM
  #4  
Junior Member
iTrader: (5)
 
boardboy330's Avatar
 
Join Date: Jun 2007
Location: Brunswick, Maryland
Posts: 258
Total Cats: 0
Default

So i'm guessing there are two IDE ports on the MB and you are using HD 1&2 on IDE1 and HD3&CD/DVDrom on IDE2??? I'm just trying to understand your setup more clearly.

FWIW, if you do a google search about raid drivers, most computers stop recognizing drives if they are removed or missing.
boardboy330 is offline  
Old 12-24-2008, 11:02 AM
  #5  
Elite Member
Thread Starter
iTrader: (1)
 
rmcelwee's Avatar
 
Join Date: Jun 2005
Location: Pikeville, TN
Posts: 3,038
Total Cats: 27
Default

Originally Posted by boardboy330
So i'm guessing there are two IDE ports on the MB and you are using HD 1&2 on IDE1 and HD3&CD/DVDrom on IDE2??? I'm just trying to understand your setup more clearly.

FWIW, if you do a google search about raid drivers, most computers stop recognizing drives if they are removed or missing.
Oh, I should have explained better. The MB only has one IDE port but 6 SATA ports. In my testing both drives are were put on the IDE port with either an 80 pin or 40 pin cable (used 5 different cables including the one that came with the machine <G>). I've given up trying to get the CS or Master/Slave to work on the IDE port with two drives and have just started using two of the SATA ports for drives. This has severely limited me on what I wanted to use the machine for so I have another computer sitting there for stuff like burning DVDs, etc.
rmcelwee is offline  
Old 12-24-2008, 11:39 AM
  #6  
I'm Miserable!
iTrader: (1)
 
SloS13's Avatar
 
Join Date: Oct 2005
Location: Columbia, SC
Posts: 853
Total Cats: 1
Default

I know you know how to jumper drives, but some drives have different jumper combinations if they are to be the only drive on the channel.

i.e. some drives have different jumpers for "Master" and "Master with Slave"
SloS13 is offline  
Old 12-24-2008, 12:03 PM
  #7  
Elite Member
Thread Starter
iTrader: (1)
 
rmcelwee's Avatar
 
Join Date: Jun 2005
Location: Pikeville, TN
Posts: 3,038
Total Cats: 27
Default

Originally Posted by SloS13
I know you know how to jumper drives, but some drives have different jumper combinations if they are to be the only drive on the channel.

i.e. some drives have different jumpers for "Master" and "Master with Slave"
These were the standard "jump pin 1 for master, no jumper for slave" or whatever. I even tried several different jumpers just to see if I had one that wasn't making a good connection <G>.
rmcelwee is offline  
Old 12-24-2008, 12:24 PM
  #8  
Elite Member
iTrader: (3)
 
Mach929's Avatar
 
Join Date: Oct 2004
Location: lansdale PA
Posts: 2,494
Total Cats: 0
Default

try forcing m/s instead of using cs
nevermind i see you tried that, give up
Mach929 is offline  
Old 12-24-2008, 01:11 PM
  #9  
y8s
2 Props,3 Dildos,& 1 Cat
iTrader: (8)
 
y8s's Avatar
 
Join Date: Jun 2005
Location: Fake Virginia
Posts: 19,338
Total Cats: 573
Default

what, no digital photos of the jumpers/sticker on the individual drives and bios screens?
y8s is offline  
Old 12-24-2008, 02:50 PM
  #10  
Elite Member
Thread Starter
iTrader: (1)
 
rmcelwee's Avatar
 
Join Date: Jun 2005
Location: Pikeville, TN
Posts: 3,038
Total Cats: 27
Default

Originally Posted by y8s
what, no digital photos of the jumpers/sticker on the individual drives and bios screens?
rmcelwee is offline  
Old 12-24-2008, 06:36 PM
  #11  
Junior Member
iTrader: (1)
 
drbogg's Avatar
 
Join Date: Dec 2008
Location: Land down Under
Posts: 72
Total Cats: 0
Default

Your problem seem interesting after reading the manual for your dell, It seems the IDE port is only used for CD/DVD Roms and not ment to be used for IDE HardDrives maybe this could be part of the problem, In saying that why don't you just bite the bullet and use the SATA ports and and a few Sata drives and only use the IDE for the CD/DVD ??
or contact Dell and see what they have to say and if there is a bios update

Dr.
drbogg is offline  
Old 12-24-2008, 07:01 PM
  #12  
Elite Member
Thread Starter
iTrader: (1)
 
rmcelwee's Avatar
 
Join Date: Jun 2005
Location: Pikeville, TN
Posts: 3,038
Total Cats: 27
Default

Originally Posted by drbogg
Your problem seem interesting after reading the manual for your dell, It seems the IDE port is only used for CD/DVD Roms and not ment to be used for IDE HardDrives maybe this could be part of the problem, In saying that why don't you just bite the bullet and use the SATA ports and and a few Sata drives and only use the IDE for the CD/DVD ??
or contact Dell and see what they have to say and if there is a bios update

Dr.
Post #5:
I've given up trying to get the CS or Master/Slave to work on the IDE port with two drives and have just started using two of the SATA ports for drives.

I have not contacted Dell yet (past experience leads me to believe they are all morons) but I do have the newest bios. There was something on their website that said something about removing all IDE devices and reloading the default values in the Bios but that did not help. The problem is that I have a stack of 20 IDE drives here. Do I just throw them away?
rmcelwee is offline  
Old 12-24-2008, 08:15 PM
  #13  
Senior Member
iTrader: (1)
 
wildfire0310's Avatar
 
Join Date: Jun 2006
Location: Outside of the Loop-ATL
Posts: 761
Total Cats: 1
Default

Originally Posted by rmcelwee
Post #5:
I've given up trying to get the CS or Master/Slave to work on the IDE port with two drives and have just started using two of the SATA ports for drives.

I have not contacted Dell yet (past experience leads me to believe they are all morons) but I do have the newest bios. There was something on their website that said something about removing all IDE devices and reloading the default values in the Bios but that did not help. The problem is that I have a stack of 20 IDE drives here. Do I just throw them away?

Use one of these;
Newegg.com - SYBA SD-ATA133R PCI IDE Controller Card - Controllers / RAID Cards

disclaimer: i never used that model.

I am running one in my desktop perfectly fine. I am using SATA for my boot drive.
wildfire0310 is offline  
Old 12-24-2008, 09:01 PM
  #14  
Elite Member
iTrader: (11)
 
Trent's Avatar
 
Join Date: Feb 2006
Location: Louisiana
Posts: 1,651
Total Cats: 39
Default

Originally Posted by rmcelwee
I have not contacted Dell yet (past experience leads me to believe they are all morons) but I do have the newest bios.
Well called on both points.

I assume you are using an 80 wire IDE cable?
Trent is offline  
Old 12-24-2008, 11:56 PM
  #15  
Elite Member
Thread Starter
iTrader: (1)
 
rmcelwee's Avatar
 
Join Date: Jun 2005
Location: Pikeville, TN
Posts: 3,038
Total Cats: 27
Default

Originally Posted by supersaiyan93
Well called on both points.

I assume you are using an 80 wire IDE cable?
I've tried two sets of both...
(80 and 40)
rmcelwee is offline  
Old 12-25-2008, 05:59 AM
  #16  
Junior Member
iTrader: (1)
 
drbogg's Avatar
 
Join Date: Dec 2008
Location: Land down Under
Posts: 72
Total Cats: 0
Default

After rereading your first post i am a bit confused are you saying you trying to run 3 hard drives off one IDE port ??.


Dr.
drbogg is offline  
Old 12-25-2008, 07:13 AM
  #17  
Elite Member
Thread Starter
iTrader: (1)
 
rmcelwee's Avatar
 
Join Date: Jun 2005
Location: Pikeville, TN
Posts: 3,038
Total Cats: 27
Default

Originally Posted by drbogg
After rereading your first post i am a bit confused are you saying you trying to run 3 hard drives off one IDE port ??.


Dr.
Nope, just two:

"All three drives are working and function great by themselves but when you try to run two of them together they will not work (except in a certain order)."
rmcelwee is offline  
Old 12-25-2008, 06:27 PM
  #18  
Junior Member
iTrader: (1)
 
drbogg's Avatar
 
Join Date: Dec 2008
Location: Land down Under
Posts: 72
Total Cats: 0
Default

ok i am not sure why your board is doing what its doing, but here is a it of a cowboy fix that may allow you to use your IDE hard Drives this fix will allow you to keep the boards ide port for the CD/DVD Rom. Just use a SATA to IDE converter these things are cheap and you can get them on Ebay if need, I have added a link to one i saw on ebay, I think this maybe the easiest solution for you.

http://cgi.ebay.com.au/PATA-IDE-To-S...1%7C240%3A1318

or this
http://cgi.ebay.com.au/IDE-100-133-H...1%7C240%3A1318

Cheers
Dr.
drbogg is offline  
Old 12-26-2008, 01:10 AM
  #19  
Elite Member
iTrader: (9)
 
Saml01's Avatar
 
Join Date: Jul 2007
Location: NYC
Posts: 5,710
Total Cats: 3
Default

Im confused how are you connecting IDE hard-drives to SATA? Converter?

If so, you gotta set the drives to master if you use converters.

If you are connecting the drives to the IDE and they are not recognized chances are the bios just cant handle drives that large.
Saml01 is offline  
Old 12-26-2008, 01:51 AM
  #20  
Junior Member
iTrader: (1)
 
drbogg's Avatar
 
Join Date: Dec 2008
Location: Land down Under
Posts: 72
Total Cats: 0
Default

Originally Posted by Saml01
Im confused how are you connecting IDE hard-drives to SATA? Converter?

If so, you gotta set the drives to master if you use converters.

If you are connecting the drives to the IDE and they are not recognized chances are the bios just cant handle drives that large.

His problem is he can't run his IDE drives the way he wants, they work ok as a single drive but i think he wants multiple drives but he can't get it to work he has the lastest Bios so that can't be the problem for hard drive Size, And he wants to use the Ide drives he and does not want to buy more SATA drives when has these Spare IDE ones, i suggested that he use a Converter that way he can use his ide ones still and get the benifit of multiple drives ?? i think that makes sence lol lol

Dr.
drbogg is offline  


Quick Reply: Solve my computer problem or face the consequences!



All times are GMT -4. The time now is 12:21 PM.