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Old 10-12-2015, 08:18 PM   #1
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Default Got double billed for supporting membership?

Looking at my paypal transaction list, I see there were two $40 charges, one on 9/27 and one on 9/29. Any way to fix this?

thanks,
--Ian
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Old 10-16-2015, 03:13 PM   #2
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I sent Nolan a message letting him know about this thread. I think he will need both of the transaction ID's from paypal to get it sorted. Sorry about slacking on this one.
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Old 10-16-2015, 03:14 PM   #3
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I like to tag IB Nolan when asking questions. I don't think he browses regularly, but he responds to tags.
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Old 10-16-2015, 03:15 PM   #4
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Quote:
Originally Posted by codrus View Post
Looking at my paypal transaction list, I see there were two $40 charges, one on 9/27 and one on 9/29. Any way to fix this?

thanks,
--Ian
Ian,
I will process the refund today if you send me one of the paypal transaction IDs or your paypal email in a PM.

Check your paypal account to see if you somehow have two recurring payments setup and cacncel one of them:


-Log in to your PayPal account.
-Click Profile near the top of the page.
-Click My money.
-Click Update in the My preapproved payments section.
-Click Cancel, Cancel automatic billing, or Cancel subscription and follow the instructions.
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Old 10-16-2015, 03:31 PM   #5
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There were in fact two of them. I think what happened is that I got an email notice saying that payment on the first one had failed for some reason (don't remember why), so I went to set it up again and somehow the first one went through after that. I have deleted the extra one and will PM you with the IDs.

thanks,
--Ian
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