FM-FU......again. - Page 2 - Miata Turbo Forum - Boost cars, acquire cats.

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Old 01-29-2008, 10:41 AM   #21
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"We don't bash anyone here at Miata.net. Sponsors, members, etc. If you have a complaint with a business, take it to that business. Complaining here will most likely not solve anything. If you just want to air your experiences, good or bad then do so but trying to get everyone mad at them for you is not going to happen."

didn't take long for the mods to kiss some vendor ***
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Old 01-29-2008, 10:45 AM   #22
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link please, i dont feel like lurking there right now...
that is some shitty service though...
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Old 01-29-2008, 10:47 AM   #23
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Old 01-29-2008, 10:47 AM   #24
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glad my car went to FM for everything before i got a hold of it lol

Though i have an exhaust leak somewhere and i hope its a gasket i can get anywhere....
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Old 01-29-2008, 12:38 PM   #25
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"Ok, now that both sides have had the chance to air their sides of this I feel we can close this thread. Any further issues with FM can be dealt with privately."


yeah, didn't take long.
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Old 01-29-2008, 12:45 PM   #26
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We do have a couple of employees who are very valuable to us in other ways who don't always give the best impression on the phone, I'll admit. We're doing our best to keep them away from customers.
This is promising. At least they have acknowledged that there has been an issue. I imagine this would be Jeremy, any negative contact I've had with FM has involved him.

Too bad the moderator closed the thread after Keith responded, would have been nice to hear the rebuttal. I hate when stuff like this is one sided, they should have let it play out providing it remained civil.
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Old 01-29-2008, 01:03 PM   #27
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at least one person on there made a valid point.

where the hell are we supposed to post feedback and expereinces from vendors if mods keep closing the damn threads and claiming that "bashing" is going on..

m.net is teh sux0r... their archives are nice though
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Old 01-29-2008, 01:07 PM   #28
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That's can't happen. M.net is a business that does not want to loose FM's "free" $2400 / yr.

Gary's been a lot nicer to me lately
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Old 01-29-2008, 01:26 PM   #29
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at least one person on there made a valid point.

where the hell are we supposed to post feedback and expereinces from vendors if mods keep closing the damn threads and claiming that "bashing" is going on..
who the hell was the bastard that said that?
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Old 01-29-2008, 01:28 PM   #30
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"After this problem we did some investigation. It turns out that when the catalytic converters were shipped to us, there were some 1.6 cats in boxes with 1.8 part numbers on them. We're opening up all the stock to do a visual check"

So it's a known problem? why wouldn't you take care of me by just expediting the shipment?
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Old 01-29-2008, 01:28 PM   #31
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someone post a near-exact complaint about a random supplier that nobody's heard of and see if it's dealt with the same way.
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Old 01-29-2008, 01:31 PM   #32
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i have conversed with Bill @ Flyinmiata. he seems to understand the situation and told me that he is upgrading the shipping to 3 day. fair, and the way it should have been from the get-go.

but will it bring me around to order from them again? i dunno.
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Old 01-29-2008, 01:43 PM   #33
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Ah that thread reminds me of this one guy, he used to close threads whenever he saw fit. His name was Hitler and he killed all the jews.
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Old 01-29-2008, 01:47 PM   #34
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someone post a near-exact complaint about a random supplier that nobody's heard of and see if it's dealt with the same way.
That's a good idea!

....so who wants to do it?
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Old 01-29-2008, 01:48 PM   #35
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Ah that thread reminds me of this one guy, he used to close threads whenever he saw fit. His name was Hitler and he killed all the jews.
That **** is not funny at all.
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Old 01-29-2008, 03:42 PM   #36
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Quote:
Originally Posted by budget racer View Post
"After this problem we did some investigation. It turns out that when the catalytic converters were shipped to us, there were some 1.6 cats in boxes with 1.8 part numbers on them. We're opening up all the stock to do a visual check"

So it's a known problem? why wouldn't you take care of me by just expediting the shipment?
Isn't he telling you about the problem in reverse?
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Old 01-29-2008, 03:52 PM   #37
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No
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Old 01-29-2008, 03:56 PM   #38
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naw - I've had superb service from them for the most part. I've bought a boost control, software upgrade and used turbo from them. All was as-advertised and delivered promptly (to the correct address). Both Bill and Jeremy have answered all my emails within a couple of days. But unfortunately none of this seems to be the norm for forum members here.
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Old 01-29-2008, 03:58 PM   #39
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Quote:
Originally Posted by m2cupcar View Post
naw - I've had superb service from them for the most part. I've bought a boost control, software upgrade and used turbo from them. All was as-advertised and delivered promptly (to the correct address). Both Bill and Jeremy have answered all my emails within a couple of days. But unfortunately none of this seems to be the norm for forum members here.
That's how my oldest transactions from FM went. The recent 2 or 3 were teh sux
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Old 01-29-2008, 04:41 PM   #40
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There's the reason I'm the only one working for my current employer - it has everything to do with managing people and my inability to do it. It's hard work.
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