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Old 11-02-2009, 02:23 PM   #1
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Thumbs up Soft Top Installation - Did the shop do it RIGHT?

I own a 2004 MSM and I got a Robbins 2961 professionally installed by a local shop but I have air leaking into the car at speed and hitting the back of my ears . Before I go back to them, I wanted to run some other concerns I had with the installation by you folks so that I can get it all fixed in one go .

Attached are three pictures and I have commented on the pictures too for clarification. Below are my concerns:

1. Picture1: On the original, I remember the cloth going under (behind) Bow #3. But in the new installation, the shop took it in front (over) Bow #3. How it is actually supposed to be installed?

2. Picture2: The picture shows the passenger side. The metal railing can be clearly seen from outside the car and again, I do not remember seeing it in the original installation (but I could be wrong). Is it correctly installed or should the cloth be in front of the metal strip?

3. Picture3: Only Bow #3 has wrinkles . I was hoping for a perfect installation at least when its brand new. Should I go back to the shop and insist on them getting it right ? Do you have any suggestion on what may be the problem here?

All you input will be immensely valuable for me .
Attached Thumbnails
Soft Top Installation - Did the shop do it RIGHT?-picture1.jpg   Soft Top Installation - Did the shop do it RIGHT?-picture2.jpg   Soft Top Installation - Did the shop do it RIGHT?-picture3.jpg  
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Old 11-02-2009, 02:28 PM   #2
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Send your pics and questions to Robbins. Their top, they should know how it is to be installed.
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Old 11-02-2009, 10:22 PM   #3
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looks wrong to me.
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Old 11-07-2009, 05:05 AM   #4
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looks bad to me too, the cloth shoulb be behind the bows
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Old 11-07-2009, 10:59 AM   #5
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Assuming the Robbins top is supposed to fit the same as the factory top, then your top is installed wrong. The cloth is supposed to go behind bows #3 and #4. When this is done, I would think that it would add tension to the top and remove the wrinkles you have. You defiantly need to take it back to the shop.
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Old 11-24-2009, 07:34 AM   #6
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Thumbs up ROBBINS Update

Thanks folks for all the help provided and you were spot on. Below, I have attached the answer I received from Robbins:

"The following information should resolve the issues with your Robbins top.

Picture1: The listing panel should be routed above Bows 3 and 4. (The bows should be exposed).

Picture2: Regarding “The metal railing can be clearly seen from outside the car”.

Please see attached “B-Pillar” photo taken at a angle to better show the exposed metal. This is a normal installation (2962 top on our car).


Flickr Photo Download: B-Pillar


Picture3: “Only Bow #3 has wrinkles”. The wrinkles may go away simply by letting the car sit in the sun for a day or two. Alternatively; after resolving the listing panel installation, ask the installer to lightly steam the exterior of the top, along the bow.

Thank you for using Robbins products,
"
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