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Old 02-24-2013, 05:02 PM   #1
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Default Counting change: count the change or count the payment?

What's the consensus on counting change?

I feel that anyone under 20 that checks me out at the store will count my change by adding up the change to my payment total. In other words, I give $20 to pay for my $1.23 candy bar, and they count my change by saying "1.23, 11.23, 16.23, 17.23, 18.23, 19.23, 19.98, 19.99, 20."

What happened to counting my change the old way by saying, "18.77 is your change. 10, 15, 16, 17, 18, 18.75, 18.76, 18.77."

I feel that, if you count my change to $20, I want to see $20 in my hand, but instead I see $18.77, my actual change, and I feel cheated and sad.

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Old 02-24-2013, 05:07 PM   #2
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solution: become rich enough not to care
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Old 02-24-2013, 05:10 PM   #3
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Are they "counting" or reading directly from the screen?

It would be strange to get to 18.77 by starting from 1.23 and ending at 20 if there isn't a system telling you to.
So blame the designers of the cashier systems (but it's most probably designed to help those who can't handle numbers in their head).

Vlads solution works as well, plastic too.
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Old 02-24-2013, 05:20 PM   #4
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Buy candy bar ($1.23) with a $20. Change is as follows:

"Here's $18 and 77 cents"
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Old 02-24-2013, 06:22 PM   #5
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$20s are change. Typical 99% thread
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Old 02-24-2013, 07:15 PM   #6
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Quote:
Originally Posted by Enginerd View Post
What's the consensus on counting change?

I feel that anyone under 20 that checks me out at the store will count my change by adding up the change to my payment total. In other words, I give $20 to pay for my $1.23 candy bar, and they count my change by saying "1.23, 11.23, 16.23, 17.23, 18.23, 19.23, 19.98, 19.99, 20."
Huh? What year are you living in?

That's how it was done before the cash registers did the math. Cashiers (of any age) were taught to count change because it didn't require any actual arithmetic on their part and it was easy for the customer to verify.

That went away when a 'cash tendered' button was added. Now you need to keep an eye on the display provided for customers and everyone trusts the machine to do the adding and subtracting.
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Old 02-25-2013, 10:44 AM   #7
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Read one thread that mentions the word candy bar... have snickers ads for 6months.
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Old 02-25-2013, 10:59 AM   #8
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As a previous mathematically inclined cash clerk:

You pay for a $3.71 item with a twenty you'll get back:

4 pennies
1 Quarter
1 Dollar bill
1 Five dollar bill
1 Ten dollar bill

You'll be handed the change "Twenty-nine cents makes four dollars;" then you'll be handed in order as they're spoken: "One makes five, ten, twenty."

That's the proper way to count back change. Reading from a cash register that tells you how many of each denomination to pull from each slot is a failure and I can't believe when I see POS systems that do that. I learned to make change with a POS system that would NOT tell you what the change is because you never entered the bill they handed you.
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