Buyer Beware: Fedex Ground...
 

This is my recommendation and its in no way meant to be taken offensively to Fedex Employees, but through my experiences and the countless transactions and shipping experiences. My recommendations to you all would be better off shipping your transactions via UPS Ground, USPS Priority, or Fedex Express....

Fedex Ground has been responsible for losing two of packages shipped to me and destroying one that I shipped to a customer. (A very expensive heavy duty Mesa Boogie Amp labeled FRAGILE, it appeared to have had a fork lift stabbed through it.) My experiences with them seem to be 50/50...

I have shipped over one hundred packages via UPS ground with 100% positive feedback and on the clock delivery. The same can be said of USPS Priority.

Idk, maybe what Fedex needs is a Union Contract. I'm not the biggest fan of Unions, but it seems to work for UPS. They provide me perfect reliability at affordable shipping rates, all the while paying superior wages for their employees...

I'm not the only one that has had trouble with Fedex Ground. Wade Embree of www.thehighspeedlabs.com (who rebuilds Eaton superchargers) refuses to ship Fedex because of their negative experiences with his shipping...

I know this is going to make alot of people mad, mainly for my support of Union UPS workers, but I mean...they do me an outstanding job and for that i'm proud of them...

Packing things well will protect from most issues, and forklift mishaps are why insuring packages is a great idea.

They're all about the same.

I used to be a big UPS fan, but recently they have lived up to their name: Usually Poor Service. Every package sent UPS in the past three months, including my text books, has been rescheduled and shown up nearly a week late, pretty dinged up.

FedEx has done a pretty damn good job by me recently. But they are just now getting back on my good side after years of constantly pissing me off.

I guess it's hit or miss, but I thought UPS was going down the crapper and FedEx was redeeming themselves.

Good point there. Fortunately my Mesa Boogie was insured by me and packed well by me and I didn't have a problem getting the claim process and a refund issued...

That's interested, so far for me i've had great service from UPS Ground and USPS Priority. Now Parcel Post i'm not to fond of either, but not because of lost packages, but because it can take forever for the buyer to get his package. They don't really have scheduled delivery dates...

I've always been a believer that what you pay your employees will ultimately pay off in respects to happier customers...
For example, Sam's Club. I worked with Wal-Mart for three years and you got alot of good people, but the truth is as soon as they clock in- they ready to get the F OUT! Wal-mart knows how to "Do More With Less"... They gonna work you harder....and pay you less than the competitor... hahaha!

buyer beware: insure your shipments no matter who you use.

I had several thousand dollars in claims with UPS in a year.

fedex never did me wrong.

DHL... well... doesn't matter anymore.

DHL... thank God they are out of business.

I live in the boonies and most of my shopping on-line. Fed-ex ground is absolutely awful. They loose items regularly. There is a reason they are the cheapest. Avoid them at all cost.

Dang, what Fedex do you people use?

First my expensive ass amp. Yeah it was insured and I got my claim...

Then an Stratocaster HSS, Lost... Got my claim though...

Now my dang O2 signal Modifier, LOST! ...Hopefully Mazdaspeed2005 can get the claim worked with Brian from the Fedex trace in Connecticut...

Fedex ground and air are completely separate divisions. Fedex bought an existing company to get into the ground service. They suck.

As much as I hate the government, USPS Priority Service has yet to fail me delivering packages. I send out at least one a week. I've sent 2 to Hong Kong, one to Canada, and one to Poland without issue and delivery is always fast.

Net/Net I'd have to say the same. I've had UPS screw me a few times as well. They actually delivered a rifle and ammunition to someone other than me by accident, left it on their porch and it wasn't just next door. Keep in mind I'm a FFL and have to sign for this stuff. Pretty scary.

I <3 mesa boogie..

Never had a problem with either.. I dont ship stuff very often though

Wow, just wow.

It was crazy. I'm on the phone with UPS and they are freaking out and all the sudden some lady drives up with my rifle. She had found it on her front porch along with a couple hundred rounds of ammo. I was about 5 minutes away from calling the ATF to report the firearm missing which would have been really ugly for UPS.

Hahahaha! That's the craziest shit i've heard yet...

Well so far, seems like nobody has trashed United States Priority Express yet.

They are good for me. That's really who Wade Embree preferred from the highspeedslab.

oh the USPS has its own problems.

I just ordered from two places recently that use USPS and both were sent to my work. On a Saturday. when noone is here. the USPS website said they left notices for both. yeah right. I had to guess when I'd see those packages.

I think 99% of your experience with ANY shipper is the quality of the drivers at both ends. I've had UPS ding dong ditch my house and leave expensive shit on the door step in broad daylight. I've also had them just drive by and not knock when I was HOME.

Anytime I know a package is coming from UPS that's over 10lbs I call dispatch and make sure they know I'm home and waiting...our driver is lazy; otherwise he wont deliver and make up a lame exception.

I cant wait to see what he does with the 70lbs wood dresser I have coming next week. :bowrofl:

I've never had a bad experience with FedEx and use them for almost all my shipping, which is quite a bit. Other smaller items are shipped via USPS, and I've never had an issue with them either.

UPS always seems to fuck up though. Usually a package is scheduled to deliver, and that same day they change their website.... Just kidding, give us another week.

qft

We ship allot of $10,000+ computer equipment very regularly, and the only company to consistently NOT pay out on insurance claims is UPS. We've even had a client send us machines by taking them to a UPS Store and have the store employees package them with their materials. The systems (three separate packages) got damaged in transit and UPS refused to pay out on the damage claim because of insufficient packaging....that was when we officially dropped UPS as a shipper. FedEx has always been really good, and they pay out on claims.

i can one up you.

at work we ship 30,000 dollar virtual reality displays all the time. we dont use the shipper's insurance. we use private insurance. needless to say, only maybe two of these have ever been lost.

I just find it hilarious that they say their own store doesn't package sufficiently for their own insurrance.

This thread is interesting, as I have the complete opposite opinion.

FedEx is all I will ship with now. The only time I had an issue with them was my own fault (missing a document for international) and they called me and promptly emailed me the forms that I needed to fill out. I only lost two days off the shipment, would have been one but I emailed them back too late that day.

UPS... I have never had an issue of lost or damaged parts, but they sent me some BS fees after shipping some body parts. After the item was delivered, they sent me a $90 charge notice because it was supposedly sized and weighed incorrectly. The numbers were rediculous, it was something like 50lbs for two fenders off a Civic. I never paid them because they were clearly wrong, and refuse to give them buisness.

USPS did about the same as UPS except my item never made it to the buyer. It was a front lip going to Hawaii. I'll be fair and say that it may have been my fault with documentation, however they never told me the exact reason it came back. I paid something like $40 or $60 to send this thing over on a boat, and it comes back to me a few days later saying that they cannot deliver via that method, and that I have to send it a different way and pay $120 shipping. No refund on the original charge. I had to call the buyer and explain that I simply had to refund his money, I only sold the lip for $140 I think.

So FedEx FTW.

I've had accounts with both UPS and Fedex in the past. Both sucked for their own reasons, UPS was definitely worse. I have been using USPS for the past couple years, my last package I shipped was my first issue to date. They are by far the best when it comes to shipping internationally.

Talk is cheap, its easy to say "pack it better", but alot of those clowns that work for UPS, USPS, Fedex, etc could give two shits about your package. I had my UPS driver do some lazy ass shit before to get my packages to the truck (rolling them, trying to carry 10 at a time and dropping 5). You can wrap foam around your shit all day long, it still aint gonna stop a forklift from smashing it. I know 3 people that have worked for UPS, all 3 of them are loser fucks that consider a 75lb package "soo heavy". :jerkit:

Vash-

This is turning into a very interesting thread....

Now regarding Fedex. I was referring to Fedex Ground on all my negative complaints.

Fedex Express, which supposably is under some different contract or is a business of its own, heck I don't know the details all the way. I can say that they have given me great service and a clean track record. But of course, I do know these people are on a higher pay scale. Hahaha, another thing is i've yet so see a fatass Fedex Express delivery guy. The guys that always dropped my shit off at my house was fast on their feet and looked like they worked out or some shit, and I expect in the case of bitches and hoes they must express deliver more than just cardboard boxes laden with shit...

Do you people think that UPS Grounds poor service could directly be linked to their superior pay and Union Contracts?

I know i'm going to be flamed for making this known, but i'm an IBEW Union Wireman Apprentice. I swear i'm sorry, but its the only way I could afford the Asian Import of my dreams and still live in poor ass Alabama...

Speaking of which, alot of my local Union Buddy's will talk an import down, but I believe this is because of a repressed feeling they have inside them....

You see, sometimes people hate things that...in their heart they which they could love freely. And i'm sure the reason why most Union guys feel the way they do towards asian imports is because they themselves wish that, instead of driving that shitty broken down Ford or Chrystler pickup, they too could know what its like to drive down the road in a Hot Asian Import... To see firsthand what telepathic steering is all about, to experience Jinba Ittai...

And I know this to be true, I gave a local union buddy a ride in my Mazda...and it was like at that minute Tyler experienced a transformation and went on and on about how incredible my 10th anniversary was... And I told him, don't thank me for the ride, thank Tom Matano and thank your New God, Mazda, for making this car a reality in the midst of Mustang GT's and Camaro IROC's :)