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Old 02-17-2009, 04:12 PM   #1
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Default Buyer Beware: Fedex Ground...

This is my recommendation and its in no way meant to be taken offensively to Fedex Employees, but through my experiences and the countless transactions and shipping experiences. My recommendations to you all would be better off shipping your transactions via UPS Ground, USPS Priority, or Fedex Express....

Fedex Ground has been responsible for losing two of packages shipped to me and destroying one that I shipped to a customer. (A very expensive heavy duty Mesa Boogie Amp labeled FRAGILE, it appeared to have had a fork lift stabbed through it.) My experiences with them seem to be 50/50...

I have shipped over one hundred packages via UPS ground with 100% positive feedback and on the clock delivery. The same can be said of USPS Priority.

Idk, maybe what Fedex needs is a Union Contract. I'm not the biggest fan of Unions, but it seems to work for UPS. They provide me perfect reliability at affordable shipping rates, all the while paying superior wages for their employees...

I'm not the only one that has had trouble with Fedex Ground. Wade Embree of www.thehighspeedlabs.com (who rebuilds Eaton superchargers) refuses to ship Fedex because of their negative experiences with his shipping...

I know this is going to make alot of people mad, mainly for my support of Union UPS workers, but I mean...they do me an outstanding job and for that i'm proud of them...
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Old 02-17-2009, 04:18 PM   #2
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Packing things well will protect from most issues, and forklift mishaps are why insuring packages is a great idea.
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Old 02-17-2009, 04:19 PM   #3
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They're all about the same.

I used to be a big UPS fan, but recently they have lived up to their name: Usually Poor Service. Every package sent UPS in the past three months, including my text books, has been rescheduled and shown up nearly a week late, pretty dinged up.

FedEx has done a pretty damn good job by me recently. But they are just now getting back on my good side after years of constantly pissing me off.

I guess it's hit or miss, but I thought UPS was going down the crapper and FedEx was redeeming themselves.
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Old 02-17-2009, 04:20 PM   #4
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Packing things well will protect from most issues, and forklift mishaps are why insuring packages is a great idea.
Good point there. Fortunately my Mesa Boogie was insured by me and packed well by me and I didn't have a problem getting the claim process and a refund issued...
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Old 02-17-2009, 04:23 PM   #5
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That's interested, so far for me i've had great service from UPS Ground and USPS Priority. Now Parcel Post i'm not to fond of either, but not because of lost packages, but because it can take forever for the buyer to get his package. They don't really have scheduled delivery dates...

I've always been a believer that what you pay your employees will ultimately pay off in respects to happier customers...
For example, Sam's Club. I worked with Wal-Mart for three years and you got alot of good people, but the truth is as soon as they clock in- they ready to get the F OUT! Wal-mart knows how to "Do More With Less"... They gonna work you harder....and pay you less than the competitor... hahaha!
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Old 02-17-2009, 04:25 PM   #6
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buyer beware: insure your shipments no matter who you use.

I had several thousand dollars in claims with UPS in a year.

fedex never did me wrong.

DHL... well... doesn't matter anymore.
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Old 02-17-2009, 04:27 PM   #7
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DHL... thank God they are out of business.
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Old 02-17-2009, 04:28 PM   #8
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I live in the boonies and most of my shopping on-line. Fed-ex ground is absolutely awful. They loose items regularly. There is a reason they are the cheapest. Avoid them at all cost.
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Old 02-17-2009, 04:29 PM   #9
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Dang, what Fedex do you people use?

First my expensive *** amp. Yeah it was insured and I got my claim...

Then an Stratocaster HSS, Lost... Got my claim though...

Now my dang O2 signal Modifier, LOST! ...Hopefully Mazdaspeed2005 can get the claim worked with Brian from the Fedex trace in Connecticut...
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Old 02-17-2009, 04:33 PM   #10
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Dang, what Fedex do you people use?

First my expensive *** amp. Yeah it was insured and I got my claim...

Then an Stratocaster HSS, Lost... Got my claim though...

Now my dang O2 signal Modifier, LOST! ...Hopefully Mazdaspeed2005 can get the claim worked with Brian from the Fedex trace in Connecticut...
Fedex ground and air are completely separate divisions. Fedex bought an existing company to get into the ground service. They suck.
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Old 02-17-2009, 04:37 PM   #11
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As much as I hate the government, USPS Priority Service has yet to fail me delivering packages. I send out at least one a week. I've sent 2 to Hong Kong, one to Canada, and one to Poland without issue and delivery is always fast.
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Old 02-17-2009, 04:43 PM   #12
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As much as I hate the government, USPS Priority Service has yet to fail me delivering packages. I send out at least one a week. I've sent 2 to Hong Kong, one to Canada, and one to Poland without issue and delivery is always fast.
Net/Net I'd have to say the same. I've had UPS screw me a few times as well. They actually delivered a rifle and ammunition to someone other than me by accident, left it on their porch and it wasn't just next door. Keep in mind I'm a FFL and have to sign for this stuff. Pretty scary.
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Old 02-17-2009, 04:44 PM   #13
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I <3 mesa boogie..

Never had a problem with either.. I dont ship stuff very often though
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Old 02-17-2009, 04:45 PM   #14
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Quote:
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Net/Net I'd have to say the same. I've had UPS screw me a few times as well. They actually delivered a rifle and ammunition to someone other than me by accident, left it on their porch and it wasn't just next door. Keep in mind I'm a FFL and have to sign for this stuff. Pretty scary.
Wow, just wow.
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Old 02-17-2009, 04:52 PM   #15
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Wow, just wow.
It was crazy. I'm on the phone with UPS and they are freaking out and all the sudden some lady drives up with my rifle. She had found it on her front porch along with a couple hundred rounds of ammo. I was about 5 minutes away from calling the ATF to report the firearm missing which would have been really ugly for UPS.
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Old 02-17-2009, 04:56 PM   #16
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It was crazy. I'm on the phone with UPS and they are freaking out and all the sudden some lady drives up with my rifle. She had found it on her front porch along with a couple hundred rounds of ammo. I was about 5 minutes away from calling the ATF to report the firearm missing which would have been really ugly for UPS.

Hahahaha! That's the craziest **** i've heard yet...
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Old 02-17-2009, 04:57 PM   #17
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Well so far, seems like nobody has trashed United States Priority Express yet.

They are good for me. That's really who Wade Embree preferred from the highspeedslab.
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Old 02-17-2009, 05:25 PM   #18
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oh the USPS has its own problems.

I just ordered from two places recently that use USPS and both were sent to my work. On a Saturday. when noone is here. the USPS website said they left notices for both. yeah right. I had to guess when I'd see those packages.

I think 99% of your experience with ANY shipper is the quality of the drivers at both ends. I've had UPS ding dong ditch my house and leave expensive **** on the door step in broad daylight. I've also had them just drive by and not knock when I was HOME.
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Old 02-17-2009, 05:59 PM   #19
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I've also had them just drive by and not knock when I was HOME.

Anytime I know a package is coming from UPS that's over 10lbs I call dispatch and make sure they know I'm home and waiting...our driver is lazy; otherwise he wont deliver and make up a lame exception.

I cant wait to see what he does with the 70lbs wood dresser I have coming next week.
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Old 02-17-2009, 05:59 PM   #20
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I've never had a bad experience with FedEx and use them for almost all my shipping, which is quite a bit. Other smaller items are shipped via USPS, and I've never had an issue with them either.

UPS always seems to **** up though. Usually a package is scheduled to deliver, and that same day they change their website.... Just kidding, give us another week.
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