For real. TR acquired by Discount.
For me at least, TR has always had excellent customer service, a good website UI. Only complaint was the dumbed down wheel selection tools that didn't let you shop by size or dimensions.
Forced you to choose from the wheels they deem applicable ( to make the lawyers happy). DT, hasn't always impressed me. Hoping that DT doesn't mess with TR and their operations.
my .02
https://www.prnewswire.com/news-rele...301437357.html

https://www.moderntiredealer.com/art...ring-tire-rack
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Man, really disappointing news. I've always had tough luck with Discount Tire. Unfortunately, with my hobbies, work life, and general travel i do i'm always buying tires. Generally i tried to stick with Tirerack for most of my "performance" purchases. Then use Discount Tire for my daily driver tires where i utilize the road hazard warranty.
A few years ago DT wouldn't mount 225s on my 15x9 and wouldn't even sell me the tires for the Miata.
Recently I was on a waiting list for pilot super sports at DT. I was getting close to a trip and needed tires badly thinking they'd have them in time. A week before the trip I check the online DT store and they have them "in stock" in their phoenix location. Call the store and ask why my tires haven't arrived and they had no excuse. Couldn't get the tires, even though i could order them online and never even put the order through from what i understand.
I called Belle Tire (A midwest company) who is actually headquartered in the city i live in, Allen park. They had them in stock and was able to square me up literally that day. I've been a BT customer ever since.

So i'm with you. I hope DT keeps their fingers off the day to day operation. But i know they won't.

 

Dang, that's big news. Can't say I'm super pumped about it though, I liked the ability to cross shop and usually preferred TR. Although, I never had real problems with discount either

 

That is sure disappointing news.

 

To be honest, Discount Tire has been a fine experience for me, minus having to call to get the tires ordered due to their stupid website. Unfortunately, last time my tires came in they realized, after thousands spent on the same combo, that they weren't "allowed by policy" to mount 225s on 9s. Walked out without tires, as it was a flat refusal. Not sure what that'll mean for TR, but I've never used them much anyway. Cheaper to get tires shipped from one of the lesser-known sites and mounted for $40 at one of the local Spanish speaking shops. Hopefully if TR goes downhill new competition will emerge.

 

I've been dealing with DT locally for 20+ years. Always had good customer service, and they would match any prices. I've also dealt with TR over the years without any complaints, but the DT in town would always match/beat their prices. They even ordered a set of tires directly from TR for me one year... TR had the exclusive, but DT still matched the TR price. I've never had them even comment when mounting 225s on 9s or 205s on 8s for the Miatas... most recently about a month ago.

In general, less competition is worse for the consumer, but I'll hope for the best with this merger.

 

I also had the refusal to mount 225s on 9s (after they had done so for years). I solved that by buying my own tire machines, which pay for themselves quickly if you have the room. Here's hoping for the best . . . .

 

I've always had success with TR and poor results from DT. If TR starts adopting DT's "lowest common denominator" policies it'll be a disaster.

Time will tell.

 

I don't know if they are still family owned after the elder Halle died but they donated more than most make in a year to oppose a proposed bill in Arizona that only had to to with peoples freedoms.

 

Having bought tires from tire rack several times since they were bought out, I can't say that there was any degeneration in service or quality. Still hour go to for pretty much everything Tire related.

 

When shopping on TR I always bypass their matching system by finding a car that have exact size oem wheel as the one I’m looking for, but again, it is a stupid system