Flyin Miata is teh shizzz
01-29-2009, 12:11 PM
#1
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Join Date: Dec 2006
Location: Pembroke Pines
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Flyin Miata is teh shizzz
I got my stuff a day early, Bill and the folks there hooked it up with some used parts, and I got something unexpected, a bov! Thanks guys/Terry!
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01-29-2009, 03:12 PM
#4
You know how sometimes you should say things that make mistakes work in your favor. Well this is one of those times.
Instead of being seen as a company that does surprisingly nice things for people, now you are a company that apparently doesnt have enough competency to check a packing list and fill a box.
At least you have company, Begi is the in the same boat.
Unless of course, someone else packed the box and you just dont know about the inclusion of additional, un ordered, items.. In that case you have even more problems.
Instead of being seen as a company that does surprisingly nice things for people, now you are a company that apparently doesnt have enough competency to check a packing list and fill a box.
At least you have company, Begi is the in the same boat.
Unless of course, someone else packed the box and you just dont know about the inclusion of additional, un ordered, items.. In that case you have even more problems.
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01-29-2009, 03:15 PM
#5
You know how sometimes you should say things that make mistakes work in your favor. Well this is one of those times.
Instead of being seen as a company that does surprisingly nice things for people, now you are a company that apparently doesnt have enough competency to check a packing list and fill a box.
Instead of being seen as a company that does surprisingly nice things for people, now you are a company that apparently doesnt have enough competency to check a packing list and fill a box.
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01-29-2009, 03:28 PM
#7
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Join Date: Mar 2008
Location: GJ, CO
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I'll have Keith look at that. He's been working on it lately and making some updates.
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01-29-2009, 03:43 PM
#8
Because this was a used item, there's not a "packing list" per say. It's one general part number for the entire setup. There may have been a mis-communication somewhere along the line with shipping as to what was included. However since he already has it, and it would not be worth spending the money to have it returned, then it'll stay with him.
If I was your boss id go to the guy who packed the box and ask him to withdraw from his wallet the value of the BOV and put it in my hand.
You cant charge him for it either even if you did want it back and he didnt send it. Gotta love the internet and the law for that one.
B. Development is done in a separate environment to A.not interrupt business B. not destroy working code C. to verify that new code works before deployment.
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How you people stay in business is BEYOND me.
Not trying to bust your *****, just watching out for your best interest.
Last edited by Saml01; 01-29-2009 at 03:53 PM.
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01-29-2009, 04:52 PM
#11
Actually, it was a simple mistake on my part - turns out the live version of configurator shares one file with the development one. Now that I know about it, problem solved. Although you can't place an order through the configurator anyhow, so just give us a call with that tax return money.
It's a website, all hours are "business hours".
Our shipping department rocks. People call up to say a part is missing, and we can tell them that "No, it's packed in the same box as the air filter, you just haven't opened that yet" with confidence. In this case, it was a used kit and the message didn't get through that one of the parts of the used kit shouldn't be included. Things happen, leatherface is happy, the only person upset is a random person on the internet. And there's always one of those somewhere.
It's fun to hate, isn't it?
It's a website, all hours are "business hours".
Our shipping department rocks. People call up to say a part is missing, and we can tell them that "No, it's packed in the same box as the air filter, you just haven't opened that yet" with confidence. In this case, it was a used kit and the message didn't get through that one of the parts of the used kit shouldn't be included. Things happen, leatherface is happy, the only person upset is a random person on the internet. And there's always one of those somewhere.
It's fun to hate, isn't it?
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01-29-2009, 06:42 PM
#14
I've spent thousands at FM easily. I probably have 25 invoices from them in my "miata parts" folder. I only get what I order, never anything extra, not even stickers. And my last order I made for the silicone IC pipes, the little 1" coupler wasn't in there. Not the end of the world, but its the point.
I must say, I was definitely turned off the last time I called and spoke to Jeremy with some questions. Dude pretty much acted like he had something better to do. Since then I have ordered nothing from them. No big deal, I'm just another small fish in their pond, they don't care. But for the amount of money I have spent there over the years, I feel they could care less.
Not hating, just expressing my opinion.
Vash-
I must say, I was definitely turned off the last time I called and spoke to Jeremy with some questions. Dude pretty much acted like he had something better to do. Since then I have ordered nothing from them. No big deal, I'm just another small fish in their pond, they don't care. But for the amount of money I have spent there over the years, I feel they could care less.
Not hating, just expressing my opinion.
Vash-
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01-29-2009, 07:14 PM
#16
Vash, Jeremy comes across like that sometimes on the phone. But he knows his stuff, so it's worth talking to him. Better than a super-friendly guy who doesn't know what he's talking about. We've only recently started including stickers with orders, and I'm sorry we didn't send you things you didn't order. As for the 1" coupler missing, did we sort that out for you?
Email me your address Vash and I'll send you a couple of stickers.
mazda/nissan, the shipping on that turbocat would be fairly high. He's a stocky boy
Email me your address Vash and I'll send you a couple of stickers.
mazda/nissan, the shipping on that turbocat would be fairly high. He's a stocky boy
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01-29-2009, 08:33 PM
#17
Vash, Jeremy comes across like that sometimes on the phone. But he knows his stuff, so it's worth talking to him. Better than a super-friendly guy who doesn't know what he's talking about. We've only recently started including stickers with orders, and I'm sorry we didn't send you things you didn't order. As for the 1" coupler missing, did we sort that out for you?
I didn't even email you guys about the coupler, I just picked one up locally. Like I said it wasn't the end of the world. You guys are awesome in the miata scene and I've been a customer for a long time and I'm sure I'll continue to order from you. I was just sharing my own personal experience/opinion.
Vash-
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01-29-2009, 09:00 PM
#18
2 Props,3 Dildos,& 1 Cat
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Jeremy does have something better to do. He likes to play in the snow.
FWIW, if you email him, he'll email you several times a day for a week if you have difficult questions.
FWIW, if you email him, he'll email you several times a day for a week if you have difficult questions.
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