FEEDBACK - iTrader - User Rating
An eBay style feedback system may be installed on the site. This is the general idea on how to use it IF it is up and running. If it is, the images provided below will give you an idea on how to leave feedback after a transaction.
** feedback is not the same as props. feedback is for transactions from the classifieds and props is towards posts.
How To: Leave Feedback
If the system is installed a first look at the quick links may bring up the global feedback system.
The global system shows all transactions over the course of the last 12 months. Though the history only goes back 12 months feedback left to your account remains forever.
This is a good example of a busy site utilizing the feedback system to the fullest. You will see both good sellers and poor sellers.
Remember, feedback alone does not mean you let your guard down when doing a transaction. If low posting members are leaving each other feedback, it may be an example of someone trying to 'cheat' the system. Look for members who have high post counts, high feedback who have participated in the feedback system so that you have greater the chances of a successful deal.
Feedback can also be seen in the post area (referred to as postbit). It generally shows how many transactions have taken place & the % of successful deals. In this example there has been 3 deals for 100% success / positive feedback.
Had I clicked the 3 in this example it would take me to the users profile feed where the Feedback tab would be presented to me. (see image below of another user)
In the users profile tab you now will see multiple tabs covering an array of items. If you click View all of the users feedback
this will also open the window where you can now submit your own feedback by clicking Submit Feedback For (username)
Below is the page that opens when you want to submit feedback for a user.
The key is being thorough about all transactions. Remember, if everyone is thorough then when you go to utilize the feedback system and check up on a user you too will have more information on the person to make an informed decision.
Fill out the form, submit. Once you click Submit, Feedback has been left for the user and a PM has been dispatched to them letting them know.
- if you leave multiple fast feedbacks the system reports your IP and the user you are leaving the feedback for to staff. Staff are able to review all feedback, edit, delete etc.
- just because you leave 10 feedbacks for one person does not mean the persons total goes up by 10 Globally. Each user can only leave 1 unique feedback that is counted towards a users global feedback count, though the total count is still viewable in their profile. An example is as such
I buy 10 items from Joe
3 other people buy items from Joe
Joes global feedback is 4 / 100%
But his total feedback is 13 in his profile at 100%
* i didnt code the system to work like that. its that way out of the box
The system CAN be abused, cheated, etc. Its not a sure proof way to protect yourself but used in conjunction with your own diligence then it may make a difference. It will always be buyer beware on all sites. Do your homework.
If two users engage in negative feedbacking we will not police it. You are adults. If someone is unfairly feedbacking you then contact the staff to look into it before you go and do the same back to them. If you do the same back, dont bother us with it. While we read every PM you send we may or may not edit a feedback, its our discretion. The general rule we go by is we do not manage the feedback.
We will always remove negative feedback that is of opinion and not fact.
example 1) do not buy from joe because i think he tried to scam me because he didnt include a box. do not buy from joe
**this feedback could possibly be deleted by staff.
example 2) purchased an item from joe, description said new in box but upon inspection at home it was the wrong box, item was cracked and missing parts. do not buy from joe
**this feedback is well within reason and would not be subject to deleting.