BEGi actually shipped my order promptly (1.8 manifold/3" SSSG) back in May 07 when I ordered the stuff. Doesn't change the fact they messed it up. The $30 I was charged for an EGT hole in the manifold that never got drilled/tapped is one thing, but my downpipe has been an absolute fiasco.

First of all, whoever is welding those things needs to install one of their own products on a Miata sometime, because it's clear and apparent they either have never done it, or they don't do it often enough.

-The pinchbolt holes they weld onto the DP are so close to the pipe itself that there's not enough room to get a bolt, a nut, AND a socket into place. I have finally figured out how to do it; it involves a pair of vise grips, a thin-wall 1/4" socket, a 1/4" universal joint, and the removal of the left front wheel. Spacing the two hoops out 1/8", and rotating them around the DP so they are actually visible from the wheel well would make the install about a thousand times easier.
-Let's not forget that it took BEGi forever and a week to figure out what angle to install wideband bungs at. I can't count the number of BEGi DPs I've seen with a wideband bung at the 7 o'clock angle, when Innovate specifically states that installing it at anything less than 3 or 9 o'clock will cause water damage to the sensor. If they do manage to get it up on top, whether it hits your floorboards or your tranny is a crapshoot. I had a friend sell his 1.6 setup and replace it with a brand-new 1.8 setup, and that was literally my biggest worry. They managed to get his 1.6 DP right, and I was worried they would screw up the 1.8 DP.
-When I ordered my DP, I was told I got a 3" DP. I was certainly charged for it. The ID of the pipe is 2.70". After adding wall thicknesses, it was within a few thousandths of 3", so I accepted that what BEGi called 3" wasn't really 3". (My Enthuza 3" exhaust is 3" ID, BTW.) I laid this to rest as my error until about a month ago when I ordered a test pipe from Jason to replace my catted midpipe. I called BEGi to ask what flange Jason should put on the DP side. I told them I had ordered a 3" DP, and asked what flange came on that (since Jason said it mattered.) Stephanie assured me over the phone that if I had a 3" DP, I had an oversized flange. I recieved the test pipe, and sure enough, the flange on my DP is not oversized, which leads me to believe I have a 2.75" DP after being charged an extra $70 IIRC for a 3" pipe. I had to cobble together some huge washers and tiny bolts to get the two to mate up.
-The EGR fitting on the manifold required me to bend my EGR tube, and once it was all connected up it hit the DP. I bent it away and now the EGR tube leaks at that fitting. I will have to deal with this the next time the manifold is off.

Once the BEGi parts are installed, they are fantastic. The DP is gorgeous, even if it is two bitches to install. The manifold is confidence-inspiring, since I know I never have to worry about breaking it. When I first broke the 8mm studs, Corky replaced the studs with 10mm for the cost of the hardware, which is a big bonus (although someone should have checked to make sure the hardware they sent actually fit into the space it was intended, since it didn't and I had to Dremel the exhaust housing and get smaller nuts).

At the end of the day, if you want reliability and power, BEGi is an excellent option. If you want perfection, or speed of delivery, look elsewhere.

Little do you know. Too bad I did not record the phone conversation where Todd DeHate called me a lying B**ch. Tell me, would you do business with him if he was calling you names? I certainly do not call that professional behavior on his part.

You must have missed where I said "verbally abusive". Putting up with that for four years? I would call that extreme patience/tolerance on my part. If you doubt the abrasiveness of Todd De Hate I suggest you call Corky, Mary, or even Gerhard Schruf. They can verify the type of person he truly is.

edit: Jim, I am sorry you got caught in the middle of what turned out to be a bad situation. It had nothing to do with poor customer service. Some people just do not know how to be nice. Had you called me directly, we could have resolved it to your benefit.
Stephanie

Thanks for your replies, Stephanie. I thought of calling but I did not see anything in the emails that would have encouraged me to call, it looked as though the door was shut. I was new to the turbo process, the vendors involved, and couldn't get answers for the delays.
Being in customer service myself, I will not judge you or your business on this singular issue.
Thanks for your expression of regret that I got caught in the middle. This puts a close for me to this incident.

Jim

Update - My DP was supposed to be done on Friday, shipped overnight and be there on Saturday. Well, Joe needed six hours to finish it on Friday, did not finish and was supposed to finish on Monday and send it out... Today, I email Stephanie... Joe did not finish it and 'it will be finished tomorrow for sure'. So, basically, Saturday turns into Wednesday... and the story goes on.... If he needed 6 hours on Friday, and got some hours on it on Friday, may be he needed a few more hours today (Monday) and should have been done and sent out TODAY... I just think my project is not a priority based on this. Despite all the delays... still not a priority to avoid more delays....!:mad:
Just to keep my self busy yesterday, I mounted the gauges and ran the wires in the A-Pillar. They look good, but slightly turned... at least they are turned in the same direction ;)
Today, I may mount the LC-1 and run the wires to it from the gauge and run the signal to the boost gauge... and keep waiting :crx:
http://i613.photobucket.com/albums/t...habany/232.jpg

My attachments (pictures) are above the limit. I want to resize the pictures I have already posted, but I cannot do that on the older posts on my thread. I found the album feature (a little late) but I cannot delete or replace the old post pictures so I can have more storage space... Can anyone help?? Thanks.

use photobucket

Id still send all the shit back, you arent gonna get any of it any time soon.

Begi likes to pass the blame around, and I hate when companies place blame on their suppliers when they cant finish something. Why does the customer care again? oh, right they dont and shouldnt.

Joe should have stayed at work till he was done.

I will explain the reason for the delay. But I think you missed the part where I said the downpipe was our fault. That is not passing the blame. As for what 2002silvermiata said yesterday, that is an explination, not blaming anyone.

There would have been no point to Joe staying until it was done. Period. It would not have gone yesterday or Friday if he had stayed. UPS picks up at 6 pm at the very latest. Post office closes at 4:30. So he finished the pipe at 8 pm. Can't do anything with it but let it sit there another day any way....

So, Joe underestimated the time to make the pipe. That does not mean this downpipe does not have priority. The downpipe is ALL he has worked on for 2 days straight now. The pipe bends turned out to be more complicated than the standard downpipe. Instead of welding in a bent tube or 90 elbow, he had to cut three of four sections of bent tubing and weld it together in 2 seperate places on the downpipe. It is time consuming and I refuse to jump all over his butt for not getting it done faster. I want it done right. If that takes longer, so be it. He is the best fabricator we have, besides Corky of coarse, and I trust him to do an good job. I will not rush him thru it to compromise quality.
Stephanie

+1 Send that shit back.

Wow....another one of these threads. :bang:

Hopefully you make the right decision and things turn out right in the end. I know if I spent the money on a S5 and it was 4 months later I would pack up everything I had and send it right the fuck back. 4 months! I don't care how many emails, phone calls, or forum post apologies are made by the vendor, 4 months of waiting on a big money kit is disgusting.

On another note saying "well, that guy called me a bitch" kind of attitude is laughable, really. Being given the runaround on parts that customers are waiting for is inexcusable. Sometimes you just need to man up, shut up, and get the parts to the people that pay for them.

Sorry is just a word.....does nothing for me.

Vash-

You said it Tial sent you the wrong wastegate, you said someone else didnt send you the turbine housing?

Still. You should have at least one piece of every part you sell in the event you need to use it for something, so you can recreate what you sold. Doing it the way you are with asking customers to send back parts is bananas.

If you recall, you did the same thing with Chad Jernigan, what was the end result? OH YEA, he had to make his downpipe himself cause even after having all his stuff you couldnt get it right.

Then Joe should have came in on Saturday, and Sunday to finish it and send it on Monday morning first thing.

Its pretty simple. You gotta stand by your word. If he says its gonna be done, and you see that you are falling behind, the excuse shouldnt be "OH, you cant do anything except let it sit". You come in and finish it, instead of letting it drag into the middle of the week.

Needing to do something twice doesnt help his case.

I don't get why this is such a mission, you guys have to have jigs setup to make these pipes one after the other. I hope you arent measuring, cutting, and shaping every single pipe you make on a car in the shop.

-------

There is some serious problems going on. To me it seems when you were smaller it was easier to keep things in check, now you are doing more business but running operations the same way as before.

I really did not want to turn this thread into a Begi bash fest. I was very frustrated with the process and wanted to share my experience with other users... just for reference. I know they fucked up badly and I know they apologized and are trying to make it better and that I am still pissed, but like I said before, I want to finish the process and have their system because it supposed to be the best. May be I am making the wrong decision by not returning everything, but I guess I am avoiding the process because I think it is involved. Even if it not involved, I just feel so much closer to finishing that I don't want to start all over. Again, I may be wrong on that... but I will stick to that decision for now. I keep thinking to myself, one more fuck up and that's it. May be I should say it out loud... One more fuck up and that is it....

When you really want a specific thing it makes the long wait and all the problems easier to accept. Hopefully when you finally get it all sorted out and running you'll be very happy with it.

I hear you dude and wholeheartedly agree with you. I feel that speaking the truth and pointing out the elephant in the room is fine to a point. I don't want to necessarily "bash" anyone, but sharing experiences, opionions, and advice doesn't have to be a bad thing all the time.

I too can only imagine the process you would have to go through to send it back. For sure it would suck, bigtime. But I wouldn't totally abort that idea until you spoke with the vendor and other vendors as well. I guess for now keep working on the car and make a deadline when you absolutely need the parts. As in have no other parts to install, need the parts to continue installing, or just fucking want to have them already! :vash: Try and work with BEGI and give them the deadline, letting them know this is serious. Then go from there.

This actually made me think to myself today "wow, good thing I bought my kit used from leebo". I think buying a used kit that was already fit to a car for 1/4 of the price is a better deal more and more.

Again goodluck man. :bigtu:

Vash-

I thank you for starting this post. In my reading I have never seen this thread to be a bashing thread more of a informative one. I will say this though you are way more patient and calm than I would be in your situation. I too would make a deadline and if you don't have the parts in working order at a certain time then they will agree to refund you 100% the cost.

Thanks guys. The DP should be finished and shipped out today according to Stephanie. If not, yes, a deadline will be set. That should be the last part I need back along with my turbo that they should be sending back with it. I will keep updating the thread with any changes. I did not get the LC-1 positioned yet, because I'm not sure where the wideband O2 bung will be (which side of the DP). So I may have to wait on that until Thursday. I am wiring the gauges tonight if it's not too cold. It's 9 degrees (F) here and the propane heater may not keep up too well in the garage... we'll see. Thanks again for the encouragement.

Um, No, I said it was my fault the turbine housing was not sent back. But, yes, Tial screwed up. UPS did not deliver an overnight package on time. I wish I could wave my magic wand and make the world run my way. Should I get a written apology from all parties involved, would that make you happy?

I will not stock something we will not sell again, not when it could be replicated if needed. I don't know many people who would tie up $1200 and let it sit on the shelf so it could be there "IF" needed. This train of thought would also imply that I am supposed to stock a piece of everything we have ever sold, even turbo kit pieces from 15 years ago?!? Come on, that is just not reasonable and / or practical. Not to mention, I do not have the storage space for all of that. This is a custom piece. Custom pieces don't get mass produced. Or re-created without some effort.

Plenty of people have sent me manifolds and turbos and asked for a downpipe. I would think if it was so unreasonable, I would have heard so by now.

Our employees deserve time at home and with their families. If this were a stay late Thursday to ship it on Friday, then I would ask him to do it. As it stands, he did twenty hours of work on this pipe in less than two working days. So rest assured, he did put in extra time to get it done as soon as possible.

Agreed, If I had promised it would be finished then it should be finished. But I didn't. I said we would do our best. But If I make a promise, I will keep it. I was told it would take about 6 hours of work. Six hours turned into twenty due to the complicated nature of the pipe. All I can do is keep the customer informed of the progress, and ask the fabricator to do a better job of estimating the time involved next time.

Seriously, how many times have I said: **CUSTOM PIPE**. I cannot recreate this any time I choose. Period. It was build off of a specific manifold, turbine housing/flange and external wastegate - a combo that is not likely to ever be seen again. I have a jig for this part that is only a guideline of dimensions that cannot be exceeded. Other "standard" pipes are different and can be created all day every day, but not his one. And no, we are not making pipes on a car in the shop. That is just not reasonable either.

I get where you are coming from. I understand what you have said. You are trying to stick up for someone who has been wronged. We made some mistakes in getting this done right the first time. But please don't go making assumptions that are not true and then fault me for it. You assume I promised him it would ship, you assumed this is a standard pipe, you assume I did not ask Joe to go the extra mile to get the pipe done, and you assume I am going to waste $2300 (in the current economic climate) so that I can stock parts I will never use again. The bottom line, I will take care of my customers, one way or another. I think there are plenty of people out there can vouch for that.
Stephanie

If this is what you call taking care of your customers, you folks are in trouble.

No offense, but the dealer was not given the run around. Why do you assume that? I guess I will have to more careful to very explicit on ALL details from the get go..

We did not have manifolds in stock. I cannot ship what is not here. I cannot change the fact that the foundry scrapped 600 pounds of manifolds due to a casting defect. He choose to wait for the manifolds to come in, so all I can do is apologize and tell him the manifolds are being re-done asap. The dealer knew all this, choose to wait, and still choose to behave in an in-appropriate manner. In my book, that is not giving the customer the run around. Maybe I need to modify my thinking.
Stephanie

I'm all ears if you have suggestions and/or feedback.
Stephanie

Uh yea, it actually might. In my line of work whenever vendors screw up and dont deliver they send a letter of apology. They put the project behind schedule and cost time and money and reputation, its not just OK.

15 years ago may not be very practical, but a turbine housing alone, wont run you 1200 dollars. For 1200 you can have maybe 3 turbine housings, new that is. You can have even more if you get used ones to use for fab work.

Yea. I am sure you wouldnt hear anything. Why? When you are holding the persons money, and balls, no one wants to make matters more complicated. Just get the shit done they say at any cost, so they bend over and take it.

Your employees need to learn accountability first. You stand by your words, thats the bottom line. Maybe in your line of work where you only affect 1 client its acceptable, but in reality it doesnt matter how many you affect, if you say something will be done, then its your duty to get it done. If its not loyalty, then call it work ethic. Working on a saturday or sunday wont kill anyone especially in 2009 when this is not a 9 - 5 society anymore, I have done it plenty of times for the greater good of the company and the team.

How can this be custom? Its a cast manifold, they should all be identical. How many different wastegates can you attach to it? This shouldnt be any more complicated then any other pipe you have made. Especially when this is something you offer as part of a kit, or separate purchase. This shouldnt be anything special, this is a KIT. Supposed to work from the start.

No you dont get where I am coming from. I am not defending 2002silvermiata, I am trying to prove to you that the way you do business needs to change to cope with increased demand, both of the product and of the business.

Promise or not, if you say it, it has to be done. Thats just how business works, and thats what customers demand. Theres nothing more to say about this.

It is a standard pipe, its a manifold you offer, part of a kit, nothing custom about it. it should work right from the start.

What Joe did and did not do is not my problem, all I know is Joe did not deliver. In fact, he could have delivered, but im sorry, he had to go home and spend the weekend relaxing. You gotta learn to put work ahead of personal life. YES, it is a terrible thing, I understand and I hate to do it, but today, it has to be done, especially when you know you have too. Also, if Joe went home without a care in the world for the customer that should have had his product on tuesday at the latest, well then you guys have other problems. If he felt bad about it, maybe its forgivable.


-----

Bottom line, you guys need to re-learn how to take care of your customers and how to run a business that is much larger then it was when you started it. Its just not the same ball game anymore, and your mistakes cannot be afforded.

Just out of curiosity, can you post a picture of this 20 hour downpipe? That is a LONG freakin time to work on just a downpipe, holy smokes. Maybe you need a new fabricator. Think of how much money the company must be losing by paying a fabricator for 20 hours worth of work on something as simple as a downpipe?

Wow.

If you dont put your ear to the ground, you will never hear the buffalo coming.

I have to agree with Sam. And I built my downpipe and exhaust in less than 20 hours. And I'd never done it before. 3" and separated gasses. It fits too.

This is the crux of it IMHO.

Stephanie is doing a good job in trying to juggle clients, suppliers, vendors etc. But it seems, from this and the other thread, that things may be getting out of hand.

I was somewhat surprised that there are so many disgruntled customers out there and, it does beg the question, why Begi is always recommended (unreservedly) over Greddy. Advice always seems to be: don't bother with Greddy, or even FM, go Begi. It thus seems to me that Begi has a huge amount of goodwill out there - goodwill that could evaporate in the blink of an eye.

I'm not sure it's constructive having a go at Stephanie as, I'm sure, she really is doing her best and has the customer's best interests at heart at all times. Perhaps you guys need to cut her some slack and try to work these issues out - somehow.

Just my 2p worth

EDIT: Greddy FTW ;)

Did the DP arrive? Does it fit?

Tell me you are drunk, please.

The very thing you are asking people to do is the cause of the problems in the first place.

-----

They have two solutions.

1. Stop taking new orders and finish everything they have left to deliver.
2. Ask for all the hardware back and refund peoples money.

After either of these things are done you take a week or two and completely re-analyze your process flows and determine where you are hitting complications. Then implement a new management structure for these processes. Taking orders for kits to delivery. External vendor supplied components. And so on and so on.

Each line is its own process, and it must be analyzed and planned to function cohesively with the others. This would involve a very simple management structure change, and some one on one with suppliers to plan everything out on their end.

Then you can be a well oiled machine that doesn't hinge on 1 person, 1 supplier, or 1 build problem.

Well, this is not your line of work. Nor is this the government, or government contract work. If you would like to call Tial and demand an apology because their shipping clerk was an airhead, please feel free to do so - just leave my name out of it. We would like to continue to do business with them in the future.

Agreed, and we have misc. turbine housings here for that express purpose. But we do not have a T3 housing with the smaller flange to fit a GT2860 on the shelf. By the time i can get one ordered and sent here, it is faster to get the turbo back from the customer. And less chance of a fitment issue.

Quite the contrary. We typically charge the same price as kit downpipes, maybe a $100 more. That is all! So I hardly think that is bending over and taking it.

I am sorry, but Corky and I will never be that much of a hard ass with our employees. Will we ask them to fix something, estimate time better, work a little faster and chit chat less, get to work on time, etc - no problem. This is a small manufacturing business not a huge employer like Coca Cola, Dell, etc.. Good fabricators are hard enough to come by, that we are not going to be demanding/ass hole employers. If we have a special project that requires more time, they are usually happy to accommodate us because we are nice about it. They show up on time, do a good job, have a good attitude, get parts built in a timely manner, and allow me to screw with their build schedule. They are good employees. And most importantly, they like working for us. Just because they do not work 80 hours a week when I demand it, does not mean they have bad work ethic. It is just different than yours.

I agree, it is supposed to work from the start. But tell me, how many people you know running a GT2860RS, external wastegate, T3 turbine/manifold flange, T3 housing, and the smaller T3 turbine/downpipe flange? This is the first one we have ever come thru these doors, and we are not likely to make another one, therefore, it is a custom piece. Should it be more complicated to make? Maybe, Maybe not. It depends on how much the size of the turbine housing has offset things.

Joe did deliver. I did not give him a deadline. I told him i needed done by friday, if possible. He gets what that means. That does not mean that we don't consider it important, since everything else is put on hold to finish this one item. I am sorry we have more of a laid back perspective than you do, but that is the way it is. But, we will NEVER ask an employee to put work ahead of their personal life and family. That is absolutely ludicrous.

We have made alot of changes in the last six months that affect all spectrums of production. We have been aware of the problem and are taking steps to fix it to the best of our ability.
Stephanie

He disassembled the old pipe to construct the new one. The flange and the angle of the tubing exiting the flange had to be maintained and worked around. I am not concerned with the length of time it took, that is just the way it worked out. And I am certain if he had to do a second one, it would take half the time as the first. I was looking over his shoulder the entire time, and I have no problem with how he made it or how long it took. Other than the fact we could not ship it sooner.

And no, it does not take this long to a make a downpipe. Most downpipes only take 3 - 8 hours to make, depending on the type.
Stephanie

I don't know if I speak for alot of people here,but I would like to say.....Sam101,STFU already,unless you have ordered something from BEGi recently and have been personnally affected by their mistakes,you have no right to lash out at a company the way you have been doing.Your making a bigger deal out of this shit than the person/people that have been affected by the mistakes made by Bell.

Saml01, are you a consultant or something? lol

It sounds like you have some business sense so you probably understand that many small businesses get caught up working IN the business and don't take the time to work ON the business. Which is why they hire consultants to help refine their processes!

Anyways...

It does sound like BEGi is trying, and I understand how frustrating it can when suppliers don't hold up to their end of the bargain which causes you to disappoint the customer. It sucks, but it does happen, especially with a small business.

P.S. I still want to see some pics of this downpipe!

Uh, I was. Not recently, but last year.

Im not a consultant. I just worked in plenty of small business and now work in corporate so I personally have lived through and experienced many different styles of management, and if my views seem a bit harsh thats because those who disagree have not worked in the real world yet.

But you are totally right on the second part, time to work "ON the business".

You will have to refresh my memory, but here is what I have on invoices.
You bought a used BEGI-S downpipe that the seller mis-labeled for the year. As the pipe was still under warranty, we switched it out for a new one. No cost to you.

We also sold you a BEGI-S pipe, that we later replaced within two weeks because the flex joint and O2 sensor were in the wrong location.

Like I said, maybe I remember incorrectly, but that hardly seems reason enough for your tirades.
Stephanie

In other words,you did not have to honour the warranrty due to the fact he is not the original purchaser of the DP,but did the exchange just to help him out.

And in return for your kindness,he lashes out at your business for no good reason.

.....what a ingrate.:jerkit:

Cant we all just get along and hold hands, be fellow brothers and sisters, sing around the campfire, ect... :slap:

Seriously, Sam may be acting like a prick for good reason or not - BUT Stephanie...putting someone's purchasing info out there...not very professional, no matter what the circumstances are. I understand both sides of this story...and I spoke with Stephanie about some changes being made over there...I think if we give them a few more weeks...we will see these changes.

FWIW, Stephanie has more than helped me...since I am buying TWO kits at the same time - both custom builds.

I customize cars for a living...I know you guys don't expect zero downtime...but seriously...not everyone can pump stuff out like Chip Foose from Overhaulin. I cannot think of a single car build that has taken less than 3 months for me. Granted that includes a COMPLETE build...but I am working by myself on this...Bell is pumping out alot of product for a wide base and trying to meet our needs. I don't know that Bell needs to be more customer service oriented...but perhaps less. If they said "no" to more requests and let us find our own way (like most other vendors seem to), they would be able to produce the cookie cutter kits it seems people think these are. I am BY NO MEANS saying that Bell is in the right...I am simply trying to provide and objective few.

Just my opinion.

Sounds like you have been involve with "LEAN" concepts. IMO, you are not being an ass about anything. Sounds to me like you are offering some good, sound advise. In my workplace, I relook all my processes periodically to see if there are ways to do it better. It's smart business. If it were me, instead of being defensive, I'd be talking to you offline looking to get some advise on how to improve my processes.

+1 agree

Update - I received the DP and turbo back as promised. Things look good but they are not on the car yet... crossing my fingers. I will keep everyone updated when that happens.
I need help on the gauges. In the instructions, it says to connect the lighting stuff to a switched wire that goes to the lights... I want them to change with the rheostat for the inside lighting... which wire should I tap on that rheostat to get that effect? Thanks.

No. You guys didn't do any switching under warranty. I was screwed over on two downpipes by two different sellers, both were for different years and I had to sell them at loss. One went to Distrubedfan121 the other to Stein.

I paid for a Begi S pipe, waited like two weeks, then waited 2 more for an exchange when it hit the trans.

HAD I KNOWN I could have exchanged them under warranty, which is the FIRST TIME I hear of this, I would have been your best friend till the end of time.(not blaming you)

If you like I can show you the invoice I still have that shows I was billed for 300 something dollars.

I didnt get an exchange. I bought it.

Sam,I really don't care if you traded,purchased,blew a donkey or bottomed for a 50 transvestite gangbang for the DP,there's no excuse for you to follow Stephanie around the forum and bash her & the company the way you are doing.It's obvious you are very bitter about your experience with them and refuse to grow up and move on.

It's not really obvious. From my perspective, he has made some very valid points, and offered some pretty damn solid advise, and if taken as constructive criticism, could be very useful. The other times, he's been defending himself from nutswingers. I know some people here think it's cool, but I can't recall ever seeing a vender engages in so much back and forth rethoric on a message board, and I've dealt with a lot of vendors for various makes and models. This is a first for me.

^ Respect++

Apparently you do, since you asked.

Fucking canuck. Next time dont rush in with assumptions till you hear both sides of the story.

Meh, I disagree. Sam's advice is harsh, but it's the truth. Sounds like he knows how to run a successful business. Shitty business practices can ruin a company. I won't buy from BEGI anymore over a poorly handled $28 transaction. Sad, because had that smaller transaction went well, I would have bought a few things from them for my turbo build. They need to open their eyes and ears to criticism and take it. They deserve it, and they need to take it to heart and make changes so that things improve.

Typical answer from the lower class from across the border.When you run out of intellegent things to say,the last resort is to scrape the shit from the bottom of the barrel and make fun of the country the person lives in,good comeback,like I have not heard that one before.....bigot.

Sam,when you go travelling to other parts of the world,do you sew a Canadian flag to your backpack and tell everyone your Canadian?

Or do you tell everyone your from "Nu Yoork".

Pat,his advice does have truth and it is constructive,but he does not have to go on and on and on about the same shit over and over again on this thread and the other thread.

We got the point already,he does not need to keep dragging it on longer,he sounds like a constant nagging,wining wife/girlfriend that you just want to slap with the pimphand.

Well, I see what you mean. But it's kind of a back-and-forth thing with BEGI, so I can't blame him for defending himself. He's not mocking Begi or anything. With any luck BEGI is listening and learning from this. I do are they need to stop "fighting back". That's not a smart thing to do. There's a reason you have two ears and one mouth.

Look at Sam's sunglasses thread and you tell me. lol

Sam, I though we were gonna try and work on the whole....going overboard thing. Just walk away bro.

I have yet to make a purchase though begi, but after all the back and forth on here it makes me hesitant. I know I don't want to wait weeks/months for parts nor do I want the wrong shit sent or parts missing. The issue is this, if you sell something you have an obligation to do it right the first time. Every sale you make is your first sale. Check and recheck it again, maybe pack a note, take a minute to do it right. Saying "well this is how it is sorry", is pretty lame.

People make mistakes of course. But if every foundation we poured was out of level, cracked, or in some way fucked up.....we wouldn't be in business for 45 years. Do things right the first time, and move on to the next customer.

Vash-

Don't care to,or do I have the desire.

We Canadians live in igloos and it snows year round,the sun...what's that?

did you guys forget the noob who needed help with his turbo kit? can you guys try to stay at least a little on topic. try to focus on fixing his problems with his kit and not the problems at BEGi.

if you want to start a *constructive* thread for BEGI about BEGI in the BEGI section, go ahead. I dont want to stop useful conversation, but this is not really the right thread for it.

I can tell you that small companies do not always have the time and resources to totally revamp their method of business. Often it is adequate to make a little less money and deal with the imperfection of a flawed system than to invest in professionalizing the operation. I know because I work for a small company. We recently decided to become ISO9000 compliant... because it may guarantee us a significant profit. It's a lot of work and takes a lot of time, but with the right incentive, it will be worth it in the long run. I'm not sure BEGI has that kind of incentive... unless one of you wants to buy two years worth of their production all at once. Anyone??

It sucks that certain members here can't shut the fuck up long enough for this guy's questions to be answered.

Don't touch your rheostat. It is not designed to take even one additional gauge light of extra load, and they are expensive to replace. Plenty of folks have blown them trying to do what you want to do. I'm not entirely sure how to safely dim them with the rest of the lights, but hopefully someone who does will see this and reply.

Thanks for the warning. The Begi instructions said to connect to the rheostat's black wire with red line, but if I want them to dim, look at the factory book... factory book doesn't help. I will just connect using the fuse box. May be I can get a rheostat specific to those gauges... Thanks again.

Thing is the stock rheostat isn't actually a rheostat. It's a PWM circuit. I'm no expert, but you would basically need to tap into the power that goes to the stock gauges and let that go to the base of a transistor. The new transistor would be your relay so to speak. It's turned on and off by the factory ciruit and it supplies the needed power to the new gauges. If I had after market gauges, this is how I'd do it. If you wanna do it this way, start a thread on it. There's a few electrically-savy folks here that could recommend a cheap, effective, simple circuit to do the task.

I may try that because I am not that electrically-savy. You lost me at the PWM circuit :giggle: and the whole transistor thing didn't register for me (noob at everything car-related I guess)... When I connected my radar detector for permanent installation, I tapped into the fuse box by wrapping the wire around one 'leg' of a fuse that is switched. A short cut ;), but that was the only thing I knew how to do. I just wanted to do this cleanly so I don't blow the lighting in the G5 gauge.

SilverMiata...gotta say you are my fucking hero - I'm about to tackle this project and you (amoung others) have made it SO much easier.

That being said, pics or ban :-P

Attachment 208432

:hustler:

That's what I bought today. I got one for the radar detector and two for the gauges. Thanks.

I work a lot, so getting time to work on the car is hard. I take pictures when I can, and I post them as soon as I can... No new pictures today :cool:. I didn't get out of work with enough time to get anything accomplished. Hopefully tomorrow.

OK. More pictures today. I assembled the wastegate, turbo, downpipe and tightened everything down. The space around the downpipe is very limited which concerns me, but it is not touching the block or the chassis anywhere, as far as I can tell.
By the way, Begi, and in specific, Stephanie, has been very helpful since this DP problem. She is available to answer questions and emails promptly... I can't complain about the support at all. I will still need her help on the Xede after this also.
I am planning on getting more things done tomorrow, so, hopefully, more pictures will be up on the thread too.
Anyone in my area interested to come help... I'd appreciate it.
http://i613.photobucket.com/albums/t...12-06-44AM.jpg http://i613.photobucket.com/albums/t...12-07-22AM.jpg http://i613.photobucket.com/albums/t...12-07-34AM.jpg http://i613.photobucket.com/albums/t...12-07-49AM.jpg http://i613.photobucket.com/albums/t...12-08-00AM.jpg http://i613.photobucket.com/albums/t...12-08-19AM.jpg http://i613.photobucket.com/albums/t...12-08-39AM.jpg http://i613.photobucket.com/albums/t...12-08-49AM.jpg

How much space is there between those points?