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-   -   Report all paypal sub issues here (https://www.miataturbo.net/front-desk-17/report-all-paypal-sub-issues-here-53623/)

turotufas 05-11-2012 02:03 PM

We have got to talk to this man I think.

eric.wellner@internetbrands.com

bruh, can you fix my mt.net account?

icantthink4155 05-11-2012 02:46 PM

Working now.

IB Nolan 05-11-2012 02:47 PM

Just hit a few of you with the magic wand... seems to be an issue with new subscriptions and I enabled you guys who have paid until we figure it out. PM me your info if you have paid and the system didn't upgrade you.

Handy Man 05-11-2012 06:39 PM

I made an auto payment on the 10th (trans ID 5AK36571XK613890X) and then got my sub got canceled. Whats the deal?

Vashthestampede 05-12-2012 10:43 AM

I got the cancellation email as well.

rharris19 05-12-2012 11:38 AM

I got a cancellation email as well but my account still says good until 2013

shuiend 05-12-2012 12:34 PM

Everyone is going to get a cancellation email. Rick cancelled all automatic renews. Your supporter status will still be good until you would have automatically renewed. When that time comes you will have to re-sign up as a supporter.

Vashthestampede 05-12-2012 12:44 PM


Originally Posted by shuiend (Post 876830)
Everyone is going to get a cancellation email. Rick cancelled all automatic renews. Your supporter status will still be good until you would have automatically renewed. When that time comes you will have to re-sign up as a supporter.

Ok, good to be in the know.

Hmmmm......to renew or not to renew. That is the question.

:giggle:

Mobius 05-15-2012 12:37 AM

I got the cancellation email for the old subscription and my access was immediately that of a non-subscriber. I then renewed on the 6month cycle with Internet Brands. Today I log in and appear to have scrub access again - PM limit is set to 25, etc. Can you fix me? Thanks. Note I cannot respond to a PM, nor send new ones, as my box is currently artificially full.

Here's my transaction details:



Transaction ID: 2TN59597EU038001S
Hello

You sent an automatic payment to Internet Brands, Inc. Here are the details:

Amount: $20.00 USD
To: Internet Brands, Inc
For: MT Supporting Member Subscription
Customer service email: eric.wellner@internetbrands.com
Automatic payment details

Automatic payment number: I-147YXY2LP6U2
Amount to be paid each time: $20.00 USD
Billing cycle: Every 6 Months
Payments start: May 9, 2012
Next payment due: Nov 9, 2012
Next payment amount: $20.00 USD

shuiend 05-15-2012 10:40 AM


Originally Posted by Mobius (Post 877722)
I got the cancellation email for the old subscription and my access was immediately that of a non-subscriber. I then renewed on the 6month cycle with Internet Brands. Today I log in and appear to have scrub access again - PM limit is set to 25, etc. Can you fix me? Thanks. Note I cannot respond to a PM, nor send new ones, as my box is currently artificially full.

Here's my transaction details:



Transaction ID: 2TN59597EU038001S
Hello

You sent an automatic payment to Internet Brands, Inc. Here are the details:

Amount: $20.00 USD
To: Internet Brands, Inc
For: MT Supporting Member Subscription
Customer service email: eric.wellner@internetbrands.com
Automatic payment details

Automatic payment number: I-147YXY2LP6U2
Amount to be paid each time: $20.00 USD
Billing cycle: Every 6 Months
Payments start: May 9, 2012
Next payment due: Nov 9, 2012
Next payment amount: $20.00 USD

I sent a message to Nolan about it. He should hopefully have it fixed today or tomorrow.

palmtree 05-15-2012 12:13 PM

Yeah I just realized I paid my subscription on the 1st and my account isn't right.

Paypal ID: jdpalmer91@gmail.com
Transaction ID: 8K090610BT9083529

miatauser884 05-16-2012 10:41 AM

I resubscribed, but I am still shown as a non-subscriber.

shuiend 05-16-2012 12:19 PM


Originally Posted by djp0623 (Post 878236)
I resubscribed, but I am still shown as a non-subscriber.

Please post your Paypal transaction ID and I will have IB Nolan take a look at it.

miatauser884 05-16-2012 05:02 PM

Transaction ID: 17267221AV1991800

IcantDo55 05-21-2012 04:47 AM

I also am on 6 month plan Just paid and am not a "supporting member" Please fix.
I need my PM's...

Thanks


Transaction Details




Recurring Payment Sent (ID #6N178624B67127103) View Details
You can see all of your recurring payments on the My preapproved payments.

Merchant Name:
Internet Brands, Inc
Merchant Email:
billing.forumedia@internetbrands.com

Merchant Information

Customer Service Email:
eric.wellner@internetbrands.com

Total amount:
-$20.00 USD
Amount:
$20.00 USD
Tax Amount:
$0.00 USD
Ship Amount:
$0.00 USD
Fee amount:
$0.00 USD
Net amount:
-$20.00 USD


Date:
May 18, 2012
Time:
20:20:52 PDT
Status:
Completed

Subject:
Internet Brands, Inc
Funding Type:
PayPal Balance
Funding Source:
$20.00 USD - PayPal Account

Vashthestampede 05-21-2012 08:05 AM

My user cp shows that I'm set to expire on 5/23/12, so I re-subscribed, but the date isn't changing.

Any way to fix this before it happens?

Recurring Payment Sent (ID #93J29180447253648)

shuiend 05-21-2012 09:33 AM

I will shoot out a pm to IB Nolan in a little bit after a meeting and see if he can get these fixed.

MicaCeli 05-21-2012 12:34 PM

Sent a recurring payment ID #5PJ03777P84220454 on the 17th. Not seen any change on the board.

Sent form zig_dgn@msn.com

FowlerMotorsports 05-21-2012 06:53 PM

Recurring Payment Sent (ID #1YL75653NV026851U) View Details
You can see all of your recurring payments on the My preapproved payments.

Original Transaction
Date Type Status Details Amount
May 20, 2012 Recurring Payment To Internet Brands, Inc Completed ... -$20.00 USD

Related Transaction
Date Type Status Details Amount
May 20, 2012 Charge From Credit Card CompletedYour transfer from your credit card to your PayPal account is complete.Your transfer from your credit card to your PayPal account is complete. Details $20.00 USD
Merchant Name:
Internet Brands, Inc
Merchant Email:
billing.forumedia@internetbrands.com

Merchant Information

Customer Service Email:
eric.wellner@internetbrands.com

Total amount:
-$20.00 USD
Amount:
$20.00 USD
Tax Amount:
$0.00 USD
Ship Amount:
$0.00 USD
Fee amount:
$0.00 USD
Net amount:
-$20.00 USD


Date:
May 20, 2012
Time:
22:10:39 PDT
Status:
Completed

Subject:
Internet Brands, Inc
Funding Type:
Credit Card
Funding Source:
$20.00 USD - Visa Card XXXX-XXXX-XXXX-XXXX
This transaction will appear on your bill as "PAYPAL *INTERNETBRA".

jtpaintballwdp 05-22-2012 09:51 AM

Re-subed 2 days ago, still don't have supporter access.

Recurring Payment Sent (ID #1E337271P72550821) View Details
You can see all of your recurring payments on the My preapproved payments.
Original Transaction
Date Type Status Details Amount
May 20, 2012 Recurring Payment To Internet Brands, Inc Completed ... -$3.50 USD

Related Transaction
Date Type Status Details Amount
May 20, 2012 Add Funds from a Bank Account CompletedYour transfer from your bank account to your PayPal account is complete.
Your transfer from your bank account to your PayPal account is complete.
Details $3.50 USD
Merchant Name:
Internet Brands, Inc
Merchant Email:
billing.forumedia@internetbrands.com

Merchant Information

Customer Service Email:
eric.wellner@internetbrands.com

Total amount:
-$3.50 USD
Amount:
$3.50 USD
Tax Amount:
$0.00 USD
Ship Amount:
$0.00 USD
Fee amount:
$0.00 USD
Net amount:
-$3.50 USD


Date:
May 20, 2012
Time:
12:49:51 PDT
Status:
Completed

Subject:

Internet Brands, Inc
Funding Type:
Instant Transfer
Funding Source:
$3.50 USD - USAA Checking (Confirmed) x-1974
Back Up Funding Source:
MasterCard Card XXXX-XXXX-XXXX-8704

shuiend 05-22-2012 10:34 AM

I have sent messages to IB. Hopefully they get on and resolve these issues soon.

jtpaintballwdp 05-22-2012 12:05 PM

Thanks Lars!

MicaCeli 05-22-2012 01:49 PM

Hey I'm fixed. Sank you.

IcantDo55 05-23-2012 02:34 AM

Me fixed too!

Thx

Oscar 05-23-2012 07:21 AM

Resubbed/payed today, fixy please

Trans: ID-no.49H196111Y2956009

Vashthestampede 05-23-2012 06:36 PM

<---- Ohh nice.

I'm glad my ---- got fixed, even when I brought it to attention before the fact. :jerkit:

Doppelgänger 05-26-2012 12:08 PM

Guess my ---- never got fixed...I am now a normie..... :scowl:

shuiend 05-26-2012 12:19 PM


Originally Posted by Doppelgänger (Post 882133)
Guess my ---- never got fixed...I am now a normie..... :scowl:

Post your transaction ID from Paypal and I will send it over to Nolan.

Doppelgänger 05-26-2012 12:24 PM

Subscription#S-20B37164KV356200A

(Questions about this subscription? Contact us.)


Name: ForuMedia Inc. (The recipient of this subscription is Non-U.S. - Verified)
Email: paypal@gtcars.ca
Subscription Date: Oct 25, 2011
Time: 05:38:36 PDT
Status: Cancelled - By Seller
Date of Cancellation: May 10, 2012
Subscription Terms: $3.50 USD for each month


Business Contact Information
Email: sales@forumediainc.com
Phone: 416-619-9167
Item Name: MT Supporting Member Subscription
Item Number: 6445af60a6fe1a6f0bf8bf322e2d9b79
Shipping Address: No Address Provided

shuiend 05-26-2012 12:28 PM


Originally Posted by Doppelgänger (Post 882137)
Subscription#S-20B37164KV356200A

(Questions about this subscription? Contact us.)


Name: ForuMedia Inc. (The recipient of this subscription is Non-U.S. - Verified)
Email: paypal@gtcars.ca
Subscription Date: Oct 25, 2011
Time: 05:38:36 PDT
Status: Cancelled - By Seller
Date of Cancellation: May 10, 2012
Subscription Terms: $3.50 USD for each month


Business Contact Information
Email: sales@forumediainc.com
Phone: 416-619-9167
Item Name: MT Supporting Member Subscription
Item Number: 6445af60a6fe1a6f0bf8bf322e2d9b79
Shipping Address: No Address Provided

So this is what looks like happened. Rick canceled all auto-renew subscriptions because they were not transferring to the new paypal info for Ib correctly. So now you need to renew the monthly subscription to the new corporate overlords. After you renew if it does not add you as a subscriber add your new transaction ID and I will forward it.

Doppelgänger 05-26-2012 06:00 PM

So how long does it take for this sh!t to hit? I made the payment like 10 minutes ago and my status on here hasn't changed. I am disappoint. It's not even showing up in my PP recent activity screen. Fucking sh!tastic.

It's Ricks fault...




And in the time I wrote that up it showed up in my PP history....

Recurring Payment Sent (ID #9Y494038R49604603)

shuiend 05-26-2012 06:05 PM


Originally Posted by Doppelgänger (Post 882202)
So how long does it take for this sh!t to hit? I made the payment like 10 minutes ago and my status on here hasn't changed. I am disappoint. It's not even showing up in my PP recent activity screen. Fucking sh!tastic.

It's Ricks fault...




And in the time I wrote that up it showed up in my PP history....

Recurring Payment Sent (ID #9Y494038R49604603)

Rick is a sale out. He really wanted his Ferrari.

I will forward your info to Nolan.

Doppelgänger 05-26-2012 09:35 PM

For the record, I'm just bein an impatient bitsh.

shuiend 05-27-2012 09:42 AM


Originally Posted by Doppelgänger (Post 882254)
For the record, I'm just bein an impatient bitsh.

I know. Unfortunately Nolan appears to have a life and wont come fix this immediately like Rick. So chances are you will ahve to wait till Tuesday when IB opens again.

IB Nolan 05-27-2012 02:49 PM


Originally Posted by shuiend (Post 882335)
I know. Unfortunately Nolan appears to have a life...

sadly no :( lol. He is all set now... sorry for the delay fellas

Quality Control Bot 05-27-2012 10:34 PM


Originally Posted by shuiend (Post 882205)
Rick is a sale out. He really wanted his Ferrari.

I will forward your info to Nolan.

http://suresound.com.au/ebayfiles/im...errari-top.jpg

I guess i should have gotten more because this is the only Ferrari thing I got so far :giggle:

Auto renews have been boned.

Tim Irwin 06-01-2012 10:08 PM

Recurring Payment Sent (ID #9T338291UY827812B), MT account does not show subscription.

Thanks,
Tim

Quality Control Bot 06-02-2012 12:08 AM


Originally Posted by Tim Irwin (Post 884225)
Recurring Payment Sent (ID #9T338291UY827812B), MT account does not show subscription.

Thanks,
Tim

Hey Tim

not under my account. This is for IB Nolan to look into. I am sure he will respond soon enough.

Rick

viperormiata 06-02-2012 03:15 AM

Something is up. I am getting "PM Box is 100% full"

wtf and my Verg avatar is gone!

No way it's been a year already...or did I do 6 months...Some one help me before my vagina falls off.

viperormiata 06-02-2012 12:14 PM

I'm very sure I just did 6 months last time. I just paid in for 6 more. Nothing has changed. It used to be instant.

I need to PM some baller for some baller parts.

shuiend 06-02-2012 12:28 PM


Originally Posted by viperormiata (Post 884378)
I'm very sure I just did 6 months last time. I just paid in for 6 more. Nothing has changed. It used to be instant.

I need to PM some baller for some baller parts.

Have you read any part of this thread at all? I don't see a transaction ID in your post. Which means you are a failboat noob that needs to search.

viperormiata 06-02-2012 12:47 PM

No. I did not read anything. Because I shouldn't have too. I am not some commoner.

ID: #9ET074646K602381U

I miss the old days when Rick was fertile.

viperormiata 06-02-2012 06:19 PM

Can we please get this taken care of today. I have sales that need attending.

This thread is now 9 pages long, what is it that I am looking for?

I paid the fee and posted the ID number.

shuiend 06-02-2012 06:21 PM


Originally Posted by viperormiata (Post 884461)
Can we please get this taken care of today. I have sales that need attending.

This thread is now 9 pages long, what is it that I am looking for?

I paid the fee and posted the ID number.

Probably wont be fixed till Monday.

viperormiata 06-04-2012 10:33 AM

Subscription paid, ID# posted and it's Monday. I need this fixed.

Internet Brands don't fail me now.

IB Nolan 06-04-2012 03:52 PM


Originally Posted by viperormiata (Post 885079)
Internet Brands don't fail me now.

fixed you up. sorry for the delay.

for your inconvenience I offer you a box of kittens

http://media.tumblr.com/tumblr_m1ezesOMWG1qetxay.gif

mellowout 06-06-2012 01:22 AM

Looking to get my sub payment straightened out. Sent a payment 3 days ago. Here is my transaction ID:

(ID #0FL986779M844470C)

No hurry! Just figured id help things along.

Thanks!

shuiend 06-06-2012 10:31 AM


Originally Posted by mellowout (Post 886064)
Looking to get my sub payment straightened out. Sent a payment 3 days ago. Here is my transaction ID:

(ID #0FL986779M844470C)

No hurry! Just figured id help things along.

Thanks!

I sent Nolan a message. Hopefully he fixes it soon.

sixshooter 06-06-2012 11:52 PM


Originally Posted by IB Nolan (Post 885291)
fixed you up. sorry for the delay.

for your inconvenience I offer you a box of kittens

http://media.tumblr.com/tumblr_m1ezesOMWG1qetxay.gif

lol, @ appropriate response for this forum.

BogusSVO 06-08-2012 10:20 AM

I signed up for the Proud supporter... I have not changed over yet...

PP ID ID #5RA99332U9155483A

shuiend 06-08-2012 12:10 PM


Originally Posted by BogusSVO (Post 887258)
I signed up for the Proud supporter... I have not changed over yet...

PP ID ID #5RA99332U9155483A

I will shoot a message to Nolan about it.

IB Nolan 06-08-2012 12:32 PM


Originally Posted by shuiend (Post 887354)
I will shoot a message to Nolan about it.

Thanks Lars,
He should be all set now.

fwMiata 06-08-2012 07:06 PM

pm's full again....

and is it not auto enrolled anymore?

IB Nolan 06-08-2012 07:19 PM


Originally Posted by fwMiata (Post 887590)
pm's full again....

and is it not auto enrolled anymore?

Sorry for the issues.

Just upgraded you till July 13'

The auto enroll to Rick's account was cancelled and when you expire next year you will have to re-up on the site with the new paypal account.

redrider706 06-09-2012 09:12 PM

I got charged and it does not reflect on the site.

Trans ID: 9SX463007W9077131

-Raj

redrider706 06-11-2012 11:06 AM


Originally Posted by redrider706 (Post 887931)
I got charged and it does not reflect on the site.

Trans ID: 9SX463007W9077131

-Raj

Hello!!! Somebody please fix this for me.

Thanks.
-Raj

jmann 06-12-2012 02:28 PM

Nolan I paid $40 for a year a couple weeks ago and haven't seen a supporting member notation yet. Trans ID 4LY8555230397171U Thanks John

99mx5 02-06-2014 12:23 AM

I was charged twice. $20 on Feb 3rd (ID #1GT974733N544681T) and $20 on Feb 5th (ID #65X66961Y0774673C).

shuiend 02-06-2014 06:28 AM

Ari,

I did forward the message you sent me to Nolan. Hopefully it is taken care of soon.

99mx5 09-23-2014 04:41 PM

Lars, they did refund the last time it happened but, it looks like it happened again...

$20 on Aug 03 : ID #8MN68111L5943770H
$20 on Aug 05 : ID #2HJ68072H5807904K

Thanks Lars!


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