Report all paypal sub issues here
03-06-2008, 03:11 PM
#1
I'm Miserable!
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Join Date: Sep 2005
Location: SLC, Utah
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Report all paypal sub issues here
READ THIS BELOW
When reporting issues please include your paypal
TRANSACTION ID
from your purchase.
This cuts the process down in half with regards to time and gets it resovled WAY faster.
When reporting issues please include your paypal
TRANSACTION ID
from your purchase.
This cuts the process down in half with regards to time and gets it resovled WAY faster.
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03-17-2008, 10:09 AM
#6
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Location: Sunny Spanish speaking Non US Caribbean
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I'll contact paypal and get back to you.
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03-17-2008, 12:37 PM
#8
When I emailed PP and spoke with them, they pretty much told me peoples accounts didn't belong to me so they couldn't answer questions and that was it. Nothing else. LOL
You're the 2nd person to say they were double billed $3.50
Def. contact paypal. I have no issues refunding the $3.50 or even adding that 1 month on to the end or something. But really paypal needs to here from the people they are double billing.
And in fairness, this is the first time i have heard of paypal double billing, though a google search shows me otherwise.
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03-17-2008, 03:55 PM
#9
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Join Date: Dec 2006
Location: Sunny Spanish speaking Non US Caribbean
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Not complaining; I don't think I'll go broke because of it. I was just letting you know it happened to more than 1 guy. I'll contact paypal and straighten it out with them.
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12-05-2008, 11:30 AM
#18
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Join Date: Dec 2006
Location: Sunny Spanish speaking Non US Caribbean
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Rick; I was facing this same issue with duplication of monthly membership fees and complained to Paypal. I just got a message from Paypal telling me your site had canceled my subscription. I want to pay for year and forget about it. How do I go about doing that?
Thanks
Thanks
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12-05-2008, 11:51 AM
#19
I seen the 10 complaints you filed, the issue is all 10 complaints were refuted because service was delivered. That said, no one new you were double paying and if that was the case or had it been mentioned, you would have been easily refunded by me (and still will be).
But so we are clear. I cannot initiate a payment. All payments are started by the end user. Why some of you got nailed 2x is unclear to me and of course paypal doesn't tell me crap because I am not you.
Anyhow Rafa, I have canceled your subs today as you seen and refunded the one month. I have no choice now but to wait till PP ends the disputes and then just refund you myself. In the complaint, had you put double paid or something to that affect it would have shed a totally different light on the Undelivered Goods complaint x10.
You can pay for a year through the same payments page. If you do, please ensure you cancel 10 seconds after if you do not want it to renew. The payments page is here: Payments.
So anyhow, coles notes. Paypal has locked the disputes and if they fall in our favor, I will still be refunding you.
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12-05-2008, 12:35 PM
#20
Elite Member
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Join Date: Dec 2006
Location: Sunny Spanish speaking Non US Caribbean
Posts: 3,224
Total Cats: 3
Hi Rafa,
I seen the 10 complaints you filed, the issue is all 10 complaints were refuted because service was delivered. That said, no one new you were double paying and if that was the case or had it been mentioned, you would have been easily refunded by me (and still will be).
But so we are clear. I cannot initiate a payment. All payments are started by the end user. Why some of you got nailed 2x is unclear to me and of course paypal doesn't tell me crap because I am not you.
Anyhow Rafa, I have canceled your subs today as you seen and refunded the one month. I have no choice now but to wait till PP ends the disputes and then just refund you myself. In the complaint, had you put double paid or something to that affect it would have shed a totally different light on the Undelivered Goods complaint x10.
You can pay for a year through the same payments page. If you do, please ensure you cancel 10 seconds after if you do not want it to renew. The payments page is here: Payments.
So anyhow, coles notes. Paypal has locked the disputes and if they fall in our favor, I will still be refunding you.
I seen the 10 complaints you filed, the issue is all 10 complaints were refuted because service was delivered. That said, no one new you were double paying and if that was the case or had it been mentioned, you would have been easily refunded by me (and still will be).
But so we are clear. I cannot initiate a payment. All payments are started by the end user. Why some of you got nailed 2x is unclear to me and of course paypal doesn't tell me crap because I am not you.
Anyhow Rafa, I have canceled your subs today as you seen and refunded the one month. I have no choice now but to wait till PP ends the disputes and then just refund you myself. In the complaint, had you put double paid or something to that affect it would have shed a totally different light on the Undelivered Goods complaint x10.
You can pay for a year through the same payments page. If you do, please ensure you cancel 10 seconds after if you do not want it to renew. The payments page is here: Payments.
So anyhow, coles notes. Paypal has locked the disputes and if they fall in our favor, I will still be refunding you.
If in any way I cause you trouble with Paypal, please let me know and I'll withdraw the procedure.
BTW, the title I used with them was: "I'm paying monthly recurring fees to a forum that are being duplicated". I never said I wanted to cancel my subscription.
Once again; I'm very pleased with the service you are providing me with this forum and wouldn't have any issues doubling my payment if it was required. I just complained with Paypal because I had already sent them an email about 3 months ago and they hadn't done anything to correct my situation.
Sorry man, I hate being the source of trouble to anyone.
Let me know how can I help you.
Thanks,
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