We have got to talk to this man I think.
eric.wellner@internetbrands.com bruh, can you fix my mt.net account? |
Working now.
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Just hit a few of you with the magic wand... seems to be an issue with new subscriptions and I enabled you guys who have paid until we figure it out. PM me your info if you have paid and the system didn't upgrade you.
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I made an auto payment on the 10th (trans ID 5AK36571XK613890X) and then got my sub got canceled. Whats the deal?
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I got the cancellation email as well.
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I got a cancellation email as well but my account still says good until 2013
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Everyone is going to get a cancellation email. Rick cancelled all automatic renews. Your supporter status will still be good until you would have automatically renewed. When that time comes you will have to re-sign up as a supporter.
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Originally Posted by shuiend
(Post 876830)
Everyone is going to get a cancellation email. Rick cancelled all automatic renews. Your supporter status will still be good until you would have automatically renewed. When that time comes you will have to re-sign up as a supporter.
Hmmmm......to renew or not to renew. That is the question. :giggle: |
I got the cancellation email for the old subscription and my access was immediately that of a non-subscriber. I then renewed on the 6month cycle with Internet Brands. Today I log in and appear to have scrub access again - PM limit is set to 25, etc. Can you fix me? Thanks. Note I cannot respond to a PM, nor send new ones, as my box is currently artificially full.
Here's my transaction details: Transaction ID: 2TN59597EU038001S Hello You sent an automatic payment to Internet Brands, Inc. Here are the details: Amount: $20.00 USD To: Internet Brands, Inc For: MT Supporting Member Subscription Customer service email: eric.wellner@internetbrands.com Automatic payment details Automatic payment number: I-147YXY2LP6U2 Amount to be paid each time: $20.00 USD Billing cycle: Every 6 Months Payments start: May 9, 2012 Next payment due: Nov 9, 2012 Next payment amount: $20.00 USD |
Originally Posted by Mobius
(Post 877722)
I got the cancellation email for the old subscription and my access was immediately that of a non-subscriber. I then renewed on the 6month cycle with Internet Brands. Today I log in and appear to have scrub access again - PM limit is set to 25, etc. Can you fix me? Thanks. Note I cannot respond to a PM, nor send new ones, as my box is currently artificially full.
Here's my transaction details: Transaction ID: 2TN59597EU038001S Hello You sent an automatic payment to Internet Brands, Inc. Here are the details: Amount: $20.00 USD To: Internet Brands, Inc For: MT Supporting Member Subscription Customer service email: eric.wellner@internetbrands.com Automatic payment details Automatic payment number: I-147YXY2LP6U2 Amount to be paid each time: $20.00 USD Billing cycle: Every 6 Months Payments start: May 9, 2012 Next payment due: Nov 9, 2012 Next payment amount: $20.00 USD |
Yeah I just realized I paid my subscription on the 1st and my account isn't right.
Paypal ID: jdpalmer91@gmail.com Transaction ID: 8K090610BT9083529 |
I resubscribed, but I am still shown as a non-subscriber.
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Originally Posted by djp0623
(Post 878236)
I resubscribed, but I am still shown as a non-subscriber.
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Transaction ID: 17267221AV1991800
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I also am on 6 month plan Just paid and am not a "supporting member" Please fix.
I need my PM's... Thanks Transaction Details Recurring Payment Sent (ID #6N178624B67127103) View Details You can see all of your recurring payments on the My preapproved payments. Merchant Name: Internet Brands, Inc Merchant Email: billing.forumedia@internetbrands.com Merchant Information Customer Service Email: eric.wellner@internetbrands.com Total amount: -$20.00 USD Amount: $20.00 USD Tax Amount: $0.00 USD Ship Amount: $0.00 USD Fee amount: $0.00 USD Net amount: -$20.00 USD Date: May 18, 2012 Time: 20:20:52 PDT Status: Completed Subject: Internet Brands, Inc Funding Type: PayPal Balance Funding Source: $20.00 USD - PayPal Account |
My user cp shows that I'm set to expire on 5/23/12, so I re-subscribed, but the date isn't changing.
Any way to fix this before it happens? Recurring Payment Sent (ID #93J29180447253648) |
I will shoot out a pm to IB Nolan in a little bit after a meeting and see if he can get these fixed.
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Sent a recurring payment ID #5PJ03777P84220454 on the 17th. Not seen any change on the board.
Sent form zig_dgn@msn.com |
Recurring Payment Sent (ID #1YL75653NV026851U) View Details
You can see all of your recurring payments on the My preapproved payments. Original Transaction Date Type Status Details Amount May 20, 2012 Recurring Payment To Internet Brands, Inc Completed ... -$20.00 USD Related Transaction Date Type Status Details Amount May 20, 2012 Charge From Credit Card CompletedYour transfer from your credit card to your PayPal account is complete.Your transfer from your credit card to your PayPal account is complete. Details $20.00 USD Merchant Name: Internet Brands, Inc Merchant Email: billing.forumedia@internetbrands.com Merchant Information Customer Service Email: eric.wellner@internetbrands.com Total amount: -$20.00 USD Amount: $20.00 USD Tax Amount: $0.00 USD Ship Amount: $0.00 USD Fee amount: $0.00 USD Net amount: -$20.00 USD Date: May 20, 2012 Time: 22:10:39 PDT Status: Completed Subject: Internet Brands, Inc Funding Type: Credit Card Funding Source: $20.00 USD - Visa Card XXXX-XXXX-XXXX-XXXX This transaction will appear on your bill as "PAYPAL *INTERNETBRA". |
Re-subed 2 days ago, still don't have supporter access.
Recurring Payment Sent (ID #1E337271P72550821) View Details You can see all of your recurring payments on the My preapproved payments. Original Transaction Date Type Status Details Amount May 20, 2012 Recurring Payment To Internet Brands, Inc Completed ... -$3.50 USD Related Transaction Date Type Status Details Amount May 20, 2012 Add Funds from a Bank Account CompletedYour transfer from your bank account to your PayPal account is complete. Your transfer from your bank account to your PayPal account is complete. Details $3.50 USD Merchant Name: Internet Brands, Inc Merchant Email: billing.forumedia@internetbrands.com Merchant Information Customer Service Email: eric.wellner@internetbrands.com Total amount: -$3.50 USD Amount: $3.50 USD Tax Amount: $0.00 USD Ship Amount: $0.00 USD Fee amount: $0.00 USD Net amount: -$3.50 USD Date: May 20, 2012 Time: 12:49:51 PDT Status: Completed Subject: Internet Brands, Inc Funding Type: Instant Transfer Funding Source: $3.50 USD - USAA Checking (Confirmed) x-1974 Back Up Funding Source: MasterCard Card XXXX-XXXX-XXXX-8704 |
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