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Old 05-30-2014, 01:43 PM   #41
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Hmmmmmmmmm

Wednesday Morning:
Quote:
Stephanie,

I spoke with Corky for a bit yesterday, and he mentioned that the turbo was being sent out to a repair shop to get a new compressor wheel installed.

Just a couple quick questions:

1) Which shop is it going to?

2) Are you able to get an estimated turn around time on all of this?

3) Will the installation of this new compressor wheel void my Garrett warranty?

4) Is the installation/part of the new compressor wheel going to have any sort of guarantee/warranty? As in, if a month from now my compressor wheel comes flying off and shoots out my hood, what will my course of action be?

5) Is anything being done about the scuffs on the inside of the compressor housing? They didn't look TOO bad to me, I'm sure they could just be smoothed out and polished, but as-is they may interfere with the blades a bit.

Thanks!
Today:
Quote:
Just wanted to follow up on this and see if there was any info on where the turbo is or what's happening with it. I believe it got sent out on Tuesday.

Thanks!
Today:
Quote:
Mike,
I spoke to George at ATP at length yesterday about it. I need to discuss something with Corky real quick and I will get back with you! I know I did not reply, but I am working on it!
Thanks,

Stephanie

BEGi / Bell Engineering
Phone: 830.438.2890
Bell Experimental Group - BEGi
Wonder if I'll be getting a new unit instead of a repaired one..?
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Old 06-04-2014, 09:29 AM   #42
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Beginning to feel more frustrated. I still haven't heard anything despite two follow up emails since, and a call yesterday. I called around 1, was told everyone was OTL, and that they would give me a call upon returning.. May just be the messenger's fault.

I've read the BEGi horror stories, and I didn't really have any of the issues that others had until now. They also have shipped me replacement stuff two-day shipping no questions asked for free (a fitting I bent, a SS line leaking from the crimp, and a new exhaust clamp).

They've been a great pleasure to work with so far, and Corky is an awesome dude who puts my mind at ease every time I talk to him.. but he can't run the ship alone, and that's a shame. Maybe a clone or two would do the trick..

I just want to know wtf is happening. Or even if they just acknowledged my existance and said "dude, chill the **** out, we're taking care of this for you" or something. I get one vague email that she spoke with the repair shop "at length" and that she needed to check with the head boss (both of which sound ominous) and then nothing for almost a week now.
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Old 06-04-2014, 11:51 AM   #43
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If they don't get back to you within the next 24 hours or so, shoot me a pm.
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Old 06-04-2014, 11:59 AM   #44
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Stephanie strikes again?
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Old 06-04-2014, 12:35 PM   #45
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It took them like, 3-4 weeks to resolve my valve cover powder coating debacle. They eventually made it right but it seemed like it took forever.

Here is hoping it comes out for the best.
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Old 06-04-2014, 12:44 PM   #46
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Yep, been there done that, I'm sure you saw my story too. Keep calling. Non stop. Seriously
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Old 06-04-2014, 01:02 PM   #47
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Quote:
10:53 AM (5 minutes ago)

to me


Mike,I have discussed it with Corky, but not gotten an answer. I will try and pin him down in just a few!Thanks, Stephanie
Quote:
10:54 AM (3 minutes ago)

to stephanie


Thanks. As I said, I don't mean to be a pest, but I'm going on 3 weeks without a turbo now, and I've recently developed a strange twitch from the withdrawls.
Quote:
10:57 AM (1 minute ago)

to me


Donít make me laugh! I start coughing and it hurts. But I needed the laugh, thanks. Stephanie
I'm sure it'll all work out in the end, but I have a race coming up in a couple weeks, and I was really, REALLY hoping to get this car built in time to run it.

Just missing my exhaust, the turbo, and my new ECU now. Which will all be basically bolt-on at this point, because the car was running turbo'd before, all the lines are run, everything is set to go.. just have to bolt the exhaust on, put the turbo in the middle of it all, and PNP the ecu and tune my VE table

My GF just picked up a super clean Mariner '90 that she will let me co-drive, but blahh. Its soooo slloooowwwww... :(
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Old 06-04-2014, 01:10 PM   #48
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Why is she discussing things with Corky if you've already been discussing things with Corky? Either she hasn't said a damn thing to him, or they're just talking in circles over a tiny piece of the pie that doesn't truly matter to their bottom line.


You're a far more patient man than myself, friend. The path forward should have been determined and set in motion within 2 days of them receiving the product of their screw up.
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Old 06-04-2014, 01:26 PM   #49
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Quote:
Originally Posted by concealer404 View Post
Why is she discussing things with Corky if you've already been discussing things with Corky? Either she hasn't said a damn thing to him, or they're just talking in circles over a tiny piece of the pie that doesn't truly matter to their bottom line.
Re: chatting with corky, i'm guessing the chat with the repair shop did not go well.

Re: margins, it's tough to say. The turbo is ~$1k new, plus they do some things to tweak it, clock it (lol), change out the actuator, i believe they weld in a divider in the exhaust out so that the separated gasses DP works better. They sell the thing for I think $1,300. I have no idea what dealer cost is on a garrett, but let's assume it's arond 70%, that's $700, plus the free labor of doing all those tweaks, plus shipping it back to me.. it's probably $900-$1000 off their bottom line. I'm not sure what their profit margin is on this stuff either, but I imagine they'd need to sell 4 or 5 kits just to break even on that.

From a business standpoint they should probably tell me to get bent. If/when they make it right it will be for nothing but good-will gain, future business, and just generally corky being a good guy.

Quote:
Originally Posted by concealer404 View Post
You're a far more patient man than myself, friend. The path forward should have been determined and set in motion within 2 days of them receiving the product of their screw up.
This is really what's frustrating for me. I just want to know wtf is happening.

They checked it out and forwarded it on to the shop the next business day after getting it, but it's been there for almost a week now and I don't even know what's happening.
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Old 06-04-2014, 01:29 PM   #50
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Their turbo kits have steel intercooler piping. Selling one kit more than makes up for them eating this turbo in the name of customer services.
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Old 06-04-2014, 01:30 PM   #51
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btw - I blame stephanie for not shipping your midpipe yet


LOLJK
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Old 06-04-2014, 01:32 PM   #52
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Quote:
Originally Posted by 18psi View Post
btw - I blame stephanie for not shipping your midpipe yet


LOLJK
I thought about making a joke about it all in that "how long do you wait.." thread in the super private 1337 forum, but I'm still here.. I don't think I get to make fun of the veterans yet, unless they fail to ship my midpipe out by Friday.
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Old 06-04-2014, 01:32 PM   #53
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No no... Stephanie's thing is to charge $80 to ship it, then cram it in a flat rate box.


Quote:
Originally Posted by mlev View Post
I thought about making a joke about it all in that "how long do you wait.." thread in the super private 1337 forum, but I'm still here.. I don't think I get to make fun of the veterans yet, unless they fail to ship my midpipe out by Friday.


Whatever, Vlad is fair game from day 1.
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Old 06-04-2014, 01:34 PM   #54
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Quote:
Originally Posted by concealer404 View Post
No no... Stephanie's thing is to charge $80 to ship it, then cram it in a flat rate box.
They only charged me ~$150 total for shipping of my entire kit with DP, mani, turbo etc.. it was two fairly large boxes and they were both quite heavy. I was actually pretty thankful for that, I was expecting total shipping to be closer to $300.
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Old 06-04-2014, 01:35 PM   #55
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don't make me fashion into a giant *****
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Old 06-04-2014, 01:36 PM   #56
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Yo dawg, I heard you like packages

So I made your package look like my package so you can box it in your box.
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Old 06-04-2014, 01:53 PM   #57
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That post was so spectactular that I feel I need to explain it. Besides the obvious xzibit meme reference, it's actually double entendre with a clever dis built in.

You see, "package" could mean something that something is contained in, or it could also mean "*****". "Box" is also something that something else can be contained it. It also means "vagina".

Therefore, the post could also be read as "I made the packaging for your midpipe look like my *****, so that you could stick it inside your vagina."

Hence the double entendre.

However, you're also implying that the other person, in fact, has a vagina. Calling them a sissy girl if you will.

In addition to all of the above clever-ness, you're finally implying that your ***** is as large (or perhaps half as large, since it got cut in half) as the midpipe for an NB Miata.

Now that I have ruined the above post by explaining it, I hope you'll appreciate it a little more. Or a little less. Or whatever.

.
.
.
.
.

Where the **** is my turbo?
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Old 06-04-2014, 01:56 PM   #58
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Quote:
Originally Posted by mlev View Post
They only charged me ~$150 total for shipping of my entire kit with DP, mani, turbo etc.. it was two fairly large boxes and they were both quite heavy. I was actually pretty thankful for that, I was expecting total shipping to be closer to $300.
They charged $18.99 to ship their DIY re-route stuff. Then stuffed it all in a small $5.65 flat rate box. Companies that use shipping as a profit margin immediately make the **** list.
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Old 06-04-2014, 01:56 PM   #59
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Charged me $30 to return ship a valve cover. You know, insurance is expensive and reusing my packing materials is expensive and handling fees are expensive and gas is expensive. Yeahhh.....

Quote:
Originally Posted by mlev View Post
but I'm still here.. I don't think I get to make fun of the veterans yet, unless they fail to ship my midpipe out by Friday.
Just make fun of everyone, It's pretty much the MT way. Nagging the sponsors is even more fun, there is a reason guys like Emilio turned off PM's to their accounts long ago
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Old 06-04-2014, 02:13 PM   #60
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Quote:
Originally Posted by mlev View Post
Yo dawg, I heard you like packages

So I made your package look like my package so you can box it in your box.
Quote:
Originally Posted by mlev View Post
That post was so spectactular that I feel I need to explain it. Besides the obvious xzibit meme reference, it's actually double entendre with a clever dis built in.

You see, "package" could mean something that something is contained in, or it could also mean "*****". "Box" is also something that something else can be contained it. It also means "vagina".

Therefore, the post could also be read as "I made the packaging for your midpipe look like my *****, so that you could stick it inside your vagina."

Hence the double entendre.

However, you're also implying that the other person, in fact, has a vagina. Calling them a sissy girl if you will.

In addition to all of the above clever-ness, you're finally implying that your ***** is as large (or perhaps half as large, since it got cut in half) as the midpipe for an NB Miata.

Now that I have ruined the above post by explaining it, I hope you'll appreciate it a little more. Or a little less. Or whatever.

.
.
.
.
.

Where the **** is my turbo?


the explanation was redundant, but amusing.
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