Report all paypal sub issues here
10-13-2010, 05:40 PM
#41
I think my problem was caused by getting a new credit card with an updated security code. You would think paypal would have handled that correctly since the card was updated with them. I ended up deleting the subscription and signing up again and the problem is gone.
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10-30-2010, 09:40 AM
#44
Elite Member
iTrader: (15)
Join Date: Dec 2007
Location: San Antonio, Texas
Posts: 4,847
Total Cats: 27
Restore subscriber status please
I am posting here because I am not going to clear out my PM box just to send a PM to a mod.
I was just charged a couple of days ago for my subscription, $40 through paypal. I cancelled the automatic renewal, and subsequently lost my subscribed user status. Seeing as how I just paid $40 for a year I should have my subscriber status for one more year, auto renewal or not.
Please restore my subscriber status or send me back my $40. Thanks
I was just charged a couple of days ago for my subscription, $40 through paypal. I cancelled the automatic renewal, and subsequently lost my subscribed user status. Seeing as how I just paid $40 for a year I should have my subscriber status for one more year, auto renewal or not.
Please restore my subscriber status or send me back my $40. Thanks
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10-30-2010, 08:37 PM
#46
Elite Member
iTrader: (15)
Join Date: Dec 2007
Location: San Antonio, Texas
Posts: 4,847
Total Cats: 27
Because my PM limit was knocked down with the demotion, my PM box is 900% full. I have to delete almost all of the PMs out of my account just to be able to send him a PM. I am keeping them for info so I do not want to do that.
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10-30-2010, 08:45 PM
#47
I am posting here because I am not going to clear out my PM box just to send a PM to a mod.
I was just charged a couple of days ago for my subscription, $40 through paypal. I cancelled the automatic renewal, and subsequently lost my subscribed user status. Seeing as how I just paid $40 for a year I should have my subscriber status for one more year, auto renewal or not.
Please restore my subscriber status or send me back my $40. Thanks
I was just charged a couple of days ago for my subscription, $40 through paypal. I cancelled the automatic renewal, and subsequently lost my subscribed user status. Seeing as how I just paid $40 for a year I should have my subscriber status for one more year, auto renewal or not.
Please restore my subscriber status or send me back my $40. Thanks
Please post the transaction ID or use the contact us link at the bottom of the page to send the transaction id.
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11-22-2010, 12:30 AM
#55
Hi Luis, everything related to paypal requires a transaction ID to be resolved half quick.
I know you have prolly read that a few times in this section if you searched paypal. Its a pain, but really it does make finding transactions that much more smoother.
The thing with paypal is the forum MT cannot take money. Money / funds can only be pushed. At some point there was a double sub set up. Both are now canceled.
You should also see a refund for both in your account. This means your account will drop back to normal status. You will need to renew to reset the system. Its a tedious way to do things, but it is the best way to make sure your account doesn't have this happen again.
I know you have prolly read that a few times in this section if you searched paypal. Its a pain, but really it does make finding transactions that much more smoother.
The thing with paypal is the forum MT cannot take money. Money / funds can only be pushed. At some point there was a double sub set up. Both are now canceled.
You should also see a refund for both in your account. This means your account will drop back to normal status. You will need to renew to reset the system. Its a tedious way to do things, but it is the best way to make sure your account doesn't have this happen again.
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12-21-2010, 12:05 PM
#60
Elite Member
iTrader: (2)
Join Date: May 2007
Location: Cromwell, Connecticut
Posts: 2,604
Total Cats: 16
Subscription issue
Hey guys,
my renewal came up and my automatic payment failed because I had the payment linked to a bank account not credit card...
anyway it rescheduled my payment for today and it went through. I got billed the money, but my account still hasnt returned to subscriber status (aka no adds, bigger inbox, etc).
What needs to be done?
my renewal came up and my automatic payment failed because I had the payment linked to a bank account not credit card...
anyway it rescheduled my payment for today and it went through. I got billed the money, but my account still hasnt returned to subscriber status (aka no adds, bigger inbox, etc).
What needs to be done?
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