FM-FU......again.
#21
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"We don't bash anyone here at Miata.net. Sponsors, members, etc. If you have a complaint with a business, take it to that business. Complaining here will most likely not solve anything. If you just want to air your experiences, good or bad then do so but trying to get everyone mad at them for you is not going to happen."
didn't take long for the mods to kiss some vendor ***
didn't take long for the mods to kiss some vendor ***
#25
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"Ok, now that both sides have had the chance to air their sides of this I feel we can close this thread. Any further issues with FM can be dealt with privately."
yeah, didn't take long.
yeah, didn't take long.
#26
We do have a couple of employees who are very valuable to us in other ways who don't always give the best impression on the phone, I'll admit. We're doing our best to keep them away from customers.
Too bad the moderator closed the thread after Keith responded, would have been nice to hear the rebuttal. I hate when stuff like this is one sided, they should have let it play out providing it remained civil.
#30
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"After this problem we did some investigation. It turns out that when the catalytic converters were shipped to us, there were some 1.6 cats in boxes with 1.8 part numbers on them. We're opening up all the stock to do a visual check"
So it's a known problem? why wouldn't you take care of me by just expediting the shipment?
So it's a known problem? why wouldn't you take care of me by just expediting the shipment?
#32
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i have conversed with Bill @ Flyinmiata. he seems to understand the situation and told me that he is upgrading the shipping to 3 day. fair, and the way it should have been from the get-go.
but will it bring me around to order from them again? i dunno.
but will it bring me around to order from them again? i dunno.
#36
"After this problem we did some investigation. It turns out that when the catalytic converters were shipped to us, there were some 1.6 cats in boxes with 1.8 part numbers on them. We're opening up all the stock to do a visual check"
So it's a known problem? why wouldn't you take care of me by just expediting the shipment?
So it's a known problem? why wouldn't you take care of me by just expediting the shipment?
#38
naw - I've had superb service from them for the most part. I've bought a boost control, software upgrade and used turbo from them. All was as-advertised and delivered promptly (to the correct address). Both Bill and Jeremy have answered all my emails within a couple of days. But unfortunately none of this seems to be the norm for forum members here.
#39
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naw - I've had superb service from them for the most part. I've bought a boost control, software upgrade and used turbo from them. All was as-advertised and delivered promptly (to the correct address). Both Bill and Jeremy have answered all my emails within a couple of days. But unfortunately none of this seems to be the norm for forum members here.