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Old 11-18-2009, 02:16 PM   #201
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Wow, that's a ugly long rocky road there. Thanks for sticking it out and making it happen.

Last edited by y8s; 01-05-2010 at 11:39 PM. Reason: quote removed
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Old 11-18-2009, 02:19 PM   #202
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Thanks for all the information. I'm not on the GB list but an interested customer.

Full disclosures like this will help out a lot with your customer relations. Your story does make sense and it is understandable. Everyone has experienced similar "out-of-their-control" problems. If you keep everyone updated like this, it will help a lot.
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Old 11-18-2009, 02:23 PM   #203
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Travis, I feel your pain. You may consider getting solid contracts for all future transactions and pay upon receipt or half/half.
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Old 11-18-2009, 03:00 PM   #204
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Quote:
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Travis, I feel your pain. You may consider getting solid contracts for all future transactions and pay upon receipt or half/half.
Hey it could never happen to me right? I can spend hours on the phone with a customer that has bought nothing from me, while I recommend parts that I dont even sell because I think they really are superior and its just part of my nature to try to share knowledge and help out. Lesson 501872408 of life, karma does not protect you.

Yes in the future there will be mounds of contract paper to prevent this kind of thing from happening. I don't know how many more "COP system" like projects I have in me. Now back to pouring potting materials and needle point soldering. Other nifty skills you learn as the wheels on the bus go round and round...
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Old 11-18-2009, 03:02 PM   #205
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Hey Travis, sorry for bugging you so much about this; I feel your pain

But on another note--do you have my correct address, and are we all clear about my COPS, due to the issue with refund and such?? Thanks a lot

-Jason
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Old 11-18-2009, 04:28 PM   #206
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Quote:
Originally Posted by faeflora View Post
Thanks for all the information. I'm not on the GB list but an interested customer.

Full disclosures like this will help out a lot with your customer relations. Your story does make sense and it is understandable. Everyone has experienced similar "out-of-their-control" problems. If you keep everyone updated like this, it will help a lot.
+1

I like the harness! More pics!
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Old 11-19-2009, 06:11 PM   #207
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Good to hear things are comming along Travis, hang in there

I for one bought these outside of the group buy and paid my cash in the knowledge that there would be a delay, all I asked was a regular update and that is what I have got, so I for one am not miffed at you

Life for small specialist is not easy at the best of times but if you don't over promise and keep people informed then most people will stand by especially if you are providing a unique product

Just let me know when my set is in the air mail package to the UK

Cheers

Martin

Last edited by allanhelen; 11-21-2009 at 08:42 AM.
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Old 11-19-2009, 07:23 PM   #208
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I got one of the DOA early units and got with Travis about the problem. His customer service has been great. It sucks about all the hangups he's been having, but thats just part of bringing a new product to market.

I will buy again from Travis without hessitation, he's a great vendor.
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Old 11-20-2009, 11:12 AM   #209
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The website is temp down. It will be up soon. Evidently a technical issue.
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Old 11-27-2009, 07:56 AM   #210
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Some news e.g. Tracking Number, Pictures?
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Old 11-27-2009, 08:01 AM   #211
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I want my tracking no!
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Old 11-27-2009, 11:42 AM   #212
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+1 on an update Travis please. Question too, now that your electronics technical person is out of the picture, how will you address support issues with that part of the kit?
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Old 11-27-2009, 07:48 PM   #213
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I hoped for a tracking # too but Travis told me everything goes out using standard mail.

He told me on Tuesday that my order was being sent that day. It's not here yet. I hope tomorrow.

Then again, Tuesday was the second or third time that he told me "it's shipping today" ... I am getting very frustrated with this.
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Old 11-28-2009, 11:23 AM   #214
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I sent your Fedex package on Tuesday, it should be there today. I looked and looked for the receipt for it, but I couldn't find it. As I said to you while I was running a 100 degree feaver choking on snot, I was sick and was getting to your order as soon as posisble.

Quote:
+1 on an update Travis please. Question too, now that your electronics technical person is out of the picture, how will you address support issues with that part of the kit?
I had to design it myself. I know exactly how it works, so if there is a problem I can trouble shoot it.

With me being sick, everything got slurried up last week. I got almost nothing done. Orders are being shipped, but I'm hoping to make good progress this weekend now that I'm back in good health.
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Old 11-28-2009, 02:03 PM   #215
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Got a message from my neighbor (duplex) saying I received a package today. But I won't be home until late tonight.
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Old 11-28-2009, 02:33 PM   #216
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Got a message from my neighbor (duplex) saying I received a package today. But I won't be home until late tonight.
You better well drive home right away, open package, take pics and post them here. Do it. Now!

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Old 11-28-2009, 03:21 PM   #217
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Travis, is it possible for your european customers, that they get the COPīs before christmas?
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Old 11-28-2009, 04:57 PM   #218
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You better well drive home right away, open package, take pics and post them here. Do it. Now!
Change of plans. I'll be home around 5:30 (EST).

I bought some other things online last week. Doing all my holiday shopping without going anywhere near the malls. So there's no guarantee the package is COPS. I replied to my neighbor to ask where the package came from but he was already out for the day. AHHHHH, the suspense is killing me!!!
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Old 11-28-2009, 05:16 PM   #219
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Originally Posted by evank View Post
Change of plans. I'll be home around 5:30 (EST).

I bought some other things online last week. Doing all my holiday shopping without going anywhere near the malls. So there's no guarantee the package is COPS. I replied to my neighbor to ask where the package came from but he was already out for the day. AHHHHH, the suspense is killing me!!!
Im expecting pictuurz in 75mins then...
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Old 11-28-2009, 06:52 PM   #220
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So! Got home. There was a package, as my neighbor said:



Upon close examination, the package was from Indiana. Of course, it's possible some of the other holiday gifts I ordered are from Indiana too. And I don't recognize the return name "Michael Hewitt" .... doesn't sound like Travis @ Boundary to me. This might not be the package I was hoping for.



So I opened it. Hmm, still hard to tell what's inside. COPS, or other gifts?



Removed the top packaging. Whatever's inside, it sure is packed well!



Okay, I'm just ******* with you all. It is indeed the COPS! (Although I really did order all my holiday presents online. Malls are for suckers.) Here is the first part -- the Y-adapter from the stock connectors to the Boundary harness. Looks nice. Notice the mounting holes.



However the other side of it isn't as nice. Wires sticking out. I'll probably cover them with electrical tape and/or a big piece of heat shrink.



Behold the harness.



And finally, the WeaponX coils.



I will probably install these tomorrow. Sorry for the lousy pictures ... cameraphone.

Travis: thank you ..... especially for putting up with my hassling.

Now I shall update my sig to reflect the new modification!

Last edited by evank; 11-28-2009 at 07:23 PM.
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