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Buyer Beware: Fedex Ground...

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Old 02-17-2009, 05:14 PM
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Originally Posted by crashnscar

UPS always seems to **** up though. Usually a package is scheduled to deliver, and that same day they change their website.... Just kidding, give us another week.
qft
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Old 02-17-2009, 05:35 PM
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We ship allot of $10,000+ computer equipment very regularly, and the only company to consistently NOT pay out on insurance claims is UPS. We've even had a client send us machines by taking them to a UPS Store and have the store employees package them with their materials. The systems (three separate packages) got damaged in transit and UPS refused to pay out on the damage claim because of insufficient packaging....that was when we officially dropped UPS as a shipper. FedEx has always been really good, and they pay out on claims.
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Old 02-17-2009, 05:36 PM
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Originally Posted by miatamoxie
We ship allot of $10,000+ computer equipment very regularly, and the only company to consistently NOT pay out on insurance claims is UPS. We've even had a client send us machines by taking them to a UPS Store and have the store employees package them with their materials. The systems (three separate packages) got damaged in transit and UPS refused to pay out on the damage claim because of insufficient packaging....that was when we officially dropped UPS as a shipper. FedEx has always been really good, and they pay out on claims.
i can one up you.

at work we ship 30,000 dollar virtual reality displays all the time. we dont use the shipper's insurance. we use private insurance. needless to say, only maybe two of these have ever been lost.
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Old 02-17-2009, 05:43 PM
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I just find it hilarious that they say their own store doesn't package sufficiently for their own insurrance.
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Old 02-17-2009, 05:54 PM
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This thread is interesting, as I have the complete opposite opinion.

FedEx is all I will ship with now. The only time I had an issue with them was my own fault (missing a document for international) and they called me and promptly emailed me the forms that I needed to fill out. I only lost two days off the shipment, would have been one but I emailed them back too late that day.

UPS... I have never had an issue of lost or damaged parts, but they sent me some BS fees after shipping some body parts. After the item was delivered, they sent me a $90 charge notice because it was supposedly sized and weighed incorrectly. The numbers were rediculous, it was something like 50lbs for two fenders off a Civic. I never paid them because they were clearly wrong, and refuse to give them buisness.

USPS did about the same as UPS except my item never made it to the buyer. It was a front lip going to Hawaii. I'll be fair and say that it may have been my fault with documentation, however they never told me the exact reason it came back. I paid something like $40 or $60 to send this thing over on a boat, and it comes back to me a few days later saying that they cannot deliver via that method, and that I have to send it a different way and pay $120 shipping. No refund on the original charge. I had to call the buyer and explain that I simply had to refund his money, I only sold the lip for $140 I think.

So FedEx FTW.
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Old 02-17-2009, 05:59 PM
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I've had accounts with both UPS and Fedex in the past. Both sucked for their own reasons, UPS was definitely worse. I have been using USPS for the past couple years, my last package I shipped was my first issue to date. They are by far the best when it comes to shipping internationally.

Talk is cheap, its easy to say "pack it better", but alot of those clowns that work for UPS, USPS, Fedex, etc could give two ***** about your package. I had my UPS driver do some lazy *** **** before to get my packages to the truck (rolling them, trying to carry 10 at a time and dropping 5). You can wrap foam around your **** all day long, it still aint gonna stop a forklift from smashing it. I know 3 people that have worked for UPS, all 3 of them are loser ***** that consider a 75lb package "soo heavy".

Vash-
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Old 02-17-2009, 07:18 PM
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This is turning into a very interesting thread....

Now regarding Fedex. I was referring to Fedex Ground on all my negative complaints.

Fedex Express, which supposably is under some different contract or is a business of its own, heck I don't know the details all the way. I can say that they have given me great service and a clean track record. But of course, I do know these people are on a higher pay scale. Hahaha, another thing is i've yet so see a fatass Fedex Express delivery guy. The guys that always dropped my **** off at my house was fast on their feet and looked like they worked out or some ****, and I expect in the case of bitches and hoes they must express deliver more than just cardboard boxes laden with ****...
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Old 02-17-2009, 07:20 PM
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Do you people think that UPS Grounds poor service could directly be linked to their superior pay and Union Contracts?

I know i'm going to be flamed for making this known, but i'm an IBEW Union Wireman Apprentice. I swear i'm sorry, but its the only way I could afford the Asian Import of my dreams and still live in poor *** Alabama...

Speaking of which, alot of my local Union Buddy's will talk an import down, but I believe this is because of a repressed feeling they have inside them....

You see, sometimes people hate things that...in their heart they which they could love freely. And i'm sure the reason why most Union guys feel the way they do towards asian imports is because they themselves wish that, instead of driving that shitty broken down Ford or Chrystler pickup, they too could know what its like to drive down the road in a Hot Asian Import... To see firsthand what telepathic steering is all about, to experience Jinba Ittai...

And I know this to be true, I gave a local union buddy a ride in my Mazda...and it was like at that minute Tyler experienced a transformation and went on and on about how incredible my 10th anniversary was... And I told him, don't thank me for the ride, thank Tom Matano and thank your New God, Mazda, for making this car a reality in the midst of Mustang GT's and Camaro IROC's

Last edited by Cody Strife; 02-17-2009 at 07:47 PM.
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