UPS will force them to pack better, either by direct requirement, or by getting slower and slower fighting the damage payments.

maybe UPS insurance claims are part of their business model?

From what i'm being told they use a 3ed party to deal will all the shipping cost comparisons, who is faster from A to B, ect. UPS claim is between EXO and UPS as I never signed for anything. Next frame I will pick up or direct ship (no hubs).

UPS has been a nightmare for several fellow Exocet customers. My frame got lost at my local hub, and UPS sent me on a wild goose chase around the region to find it. To be fair, they ended up making things right and liftgate-delivering it to my house.
Exomotive has had to change their packaging several times to deal with the damage caused during transit.

Might has the worse damage they have done yet.

Why not use pipe insulation from home depot when shipping. That shit relatively cheap and might protect it a bit. Enough to make them stop once they hear plastic interference

Unless they built a metal box around the frame it would have been damaged to matter how they packed it.

Which is honestly how they should ship it. When my dad bought a Ducati 1098 Tricolore it was in a wooden box which had a metal frame underneath and metal braces that bolted into the skidplate. Granted, that is a large motorcycle company and not a small frame company like Exomotive.

That frame is going to be scrapped?? It just needs to be blasted/ recoated. Maybe I should call Kevin and buy it myself!

The labor for blasting is more then then cost of them building a new one (their cost not retail). There is a special clear coat on the frame that is now ruined and there is no way to fix it or the under color.

Have them send it to me. I'll rattle can that sh*t and drive the poop out of it

I can't believe they wouldn't sell that as a scratch 'n' dent for a reduced price. Plenty of us cheapskates would snap it up in a heartbeat.

TL: DR - Exomotive doesn't have the financial motivation to sell you "scratch and dent" products.

There's not enough potential volume in the market to warrant selling "scratch and dent" - even for us cheapskates. If they sell it *scratch and dent*, for, say , $1000 cheaper, then UPS only has to pay $1000 for the losses on the item, and now, they have still sold a total of one car. If, however, they claim a total loss and it's not resellable, UPS pays the full value of the car, and then you have to pay the full value of another car, then they've sold a total of two cars :D - this quickly becomes a big deal if their anticipated market volume is only - say - 2000 cars. You buy one, it gets damaged, they get the income from two.

If their market and distribution systems were similar to...say...washing machines:
If Maytag distributes their own product, then they have no one to make a claim against but themselves, so a "total write-off" of the product directly hits their own pocketbook. At the same time, if they damage a mid-line washing machine and sell it as "scratch and dent", the "scratch and dent" now becomes a differentiation point for a penny-pinching consumer who might have otherwise bought the bottom-of-the-line Whirlpool. Selling the scratch and dent, then, becomes a way to sell one additional unit. It also avoids the costs of shipping the unit back to the MFR for repair, which means it's probably cheaper for Maytag to subsidize Lowes the $200 for them to sell you the "scratch and dent" washing machine than it would be for Maytag to ship it back to themselves, repair the aesthetic damage, and reship it to Lowes.

They will cut it up and scrap it. It's worth more at tax time like that.

The above two posts show what's wrong in the world....

Not the world. US tax rules. But still even in it's damaged form I don't want anyone else having a frame with my clear coat on it :rofl::rofl:

Was saving these till they were installed on the car but that wont be any time soon.

https://www.facebook.com/NMHFR
https://www.facebook.com/media/set/?...1413477&type=1

Is it this difficult to fold over 2 layers of cardboard and throw some tape on them over the piping?

Running it into metal door frames and stacking heavy pallets on it while it vibrates for 100s of miles would still cut thought all that to some degree.

The world is wrong cause some company won't give away a lightly damaged frame to you for pennies?

I see absolutely nothing wrong with this process. This way a small company gets more business/work to stay afloat, the stupid shippers learn a valuable lesson that will motivate them to be more careful next time, and the customer doesn't have to settle for some beat up frame.

The only down side is OP now having to wait, which sucks.