The Stewart Development Paradox - Where the heck are my shocks? - Page 4 - Miata Turbo Forum - Boost cars, acquire cats.

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Old 09-14-2011, 08:36 PM   #61
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Quote:
Originally Posted by hustler View Post
Were you non-responsive or not? Non-response always gives cause for contract termination and usually damage reimbursement. No one is bitching because it took too long, they are bitching because of non-response.
Ya know probably sometimes, I'm sure I could've done better. But each of these legacy orders/issues were like onions, each new layer had an eye watering nugget that was a surprise to someone, usually me. I mean just today I learned a few things about MC Hammered's order that surprised me and I've been trying to get his stuff out the door for 5 months. His stuff WILL ship this Friday (rears are done), even if I have to go finish them myself !!! Which would not be good cuz I have no idea how to rebuild a shock
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Old 09-14-2011, 08:51 PM   #62
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at least we were successful in helping wannafbody get his.
Braineack, you nor this site had anything to do with Wannafbody getting and LOVING his new shocks (he now is a repeat customer BTW). I worked directly with him via phone calls and emails... I used this site (and others) to post the truth and let anyone who cared to know that I was in control of the situation. But indeed, just like the events on this site over the past few days, fueled by site admins over reaction without taking the time to get the whole story, it became a frigging mess.

And what the heck is wrong with the way you learned structure sentences? You type like your a robot who was never programed to use prepositions or where to place verbs and nouns - I kid, I'm sure it's intelligible by someone

Ain't this fun !
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Old 09-14-2011, 08:52 PM   #63
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Quote:
Originally Posted by MiataShockGuy View Post
Rick, after you and I had a nice long conversation over the phone last month I guess I expected more than being shut-out without even an email. Regardless, I understand and applaud your efforts to protect your clients.
I actually thought the very opposite. You arent a vendor on MT, you certainly arent protected by any of the rules or policies we have in place and I think we covered that on our phone chat. You are breaking the rules just by resigning up to validate why things arent being taken cared of (or that they are...).

It's a mess and I can appreciate you trying to put out the fires but this isnt the venue for it. You pay to sponsor on other sites, if you have something to add there for members complaining there then by all means, post there. If there are members here who are upset and voicing their opinion about Weekend Racer and or Stewart Development then I suggest you email them.
Best yet, i think the best solution out of all of this is just whoever is handling things resolve them once and for all

I am happy to assist in connecting people who have been ripped off by WR/Steward Development through email. You have mine, I will help.


Quote:
Originally Posted by MiataShockGuy View Post
Personally I really have no concern for Steward Development's "e-life", he made his bed with poor customer service... But to purposely sound korny, there is a new sheriff in Steward Development-Town and that $hit ain't gonna fly with me around.
You are speaking to the future, what about the past? You cant just pass the buck back to Bernie because of the past. Either you are handling it or you arent. I think its safe to say everyone wants communication, the truth and their product or a refund. Is that currently happening, who knows. Its a mess.

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Originally Posted by MiataShockGuy View Post
I'm the stinking NASA National Spec Miata Director, it's not like I'm an outsider to the Miata community!
Its like a train wreck and you are right in the middle of it and I can't imagine why you would continue to put yourself and name behind it.
I couldn't do it anymore with him as a vendor, it just tarnished the communities rep.

Quote:
Originally Posted by MiataShockGuy View Post
Like I said if people order thru the website they'll get their shocks (and be very pleased) or you'll get a refund, cuz I keep the money until they ship.
I guess I just dont understand the concept. XYZ cant get their shocks because its pre Weekend Racer so delivery is a big fail, but 123 will get them because now you are in town.

Again, I still wouldn't order until all back orders were resolved.

Good luck John, you will need it. I hope Bernie figures it all out.

Quote:
Originally Posted by MiataShockGuy View Post
These were the used shocks Bernie was selling direct. Next time there is an offer like this they will go through our site and will flow through the normal processes.
These were shocks that he said he sold at a discount to give back to the community for his mistakes. WTF? The mistakes still arent fixed
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Old 09-14-2011, 09:01 PM   #64
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lol @ ****** shock guy. I was thinking we should give him another chance. However, like some of my ex-girlfriends, we are exes for a reason.
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Old 09-14-2011, 09:02 PM   #65
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Does anyone have a list of businesses these clowns are associated with so I can not give them money?
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Old 09-14-2011, 09:04 PM   #66
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I saw this coming like way back in 2010. Good luck getting your shocks graced by the hand of the master, plebes.
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Old 09-14-2011, 09:07 PM   #67
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Quote:
Originally Posted by MiataShockGuy View Post
Braineack, you nor this site had anything to do with Wannafbody getting and LOVING his new shocks (he now is a repeat customer BTW). I worked directly with him via phone calls and emails... I used this site (and others) to post the truth and let anyone who cared to know that I was in control of the situation. But indeed, just like the events on this site over the past few days, fueled by site admins over reaction without taking the time to get the whole story, it became a frigging mess.
First off, I am getting tired of **** canning your accounts John. Stay away.
You and Bernie put me in such a crappy position between worrying about people and their shocks and doing whats right for the rest of the community and vendors.

I am pretty certain that the heat from the net expidated change both from you and Bernie. I mean, you want this all cleaned up right ?

Side note, I see you dropped his logo from the front page (know it was done some time ago anyhow....)

I wonder how many people pay the expedite fee

Quote:
Originally Posted by MiataShockGuy View Post
And what the heck is wrong with the way you learned structure sentences? You type like your a robot who was never programed to use prepositions or where to place verbs and nouns - I kid, I'm sure it's intelligible by someone

Ain't this fun !
Makes sense to me and robot doesn't pull scams. I like him.


Side note. I am sympathetic to Bernies situation and I feel bad you have this mess on your plate John. But no admin or site is to blame for the mess you put yourself in or Bernie created. **** doesn't happen, people happen and what is happening here is 2 people passing the buck and failing.

Hope you get it figured out.

PS. wheres my shocks i ordered 9 months ago.... just keeeeding
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Old 09-14-2011, 09:29 PM   #68
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I'm sorry but "You have no chance to survive make your time." sounds way cooler than "Treasure what little time remains of your lives."
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Old 09-14-2011, 09:40 PM   #69
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Quote:
Originally Posted by braineack View Post
"you have no chance to survive make your time."
ha ha ha
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Old 09-14-2011, 10:03 PM   #70
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Quote:
Originally Posted by MiataShockGuy View Post
Braineack, you nor this site had anything to do with Wannafbody getting and LOVING his new shocks (he now is a repeat customer BTW). I worked directly with him via phone calls and emails... I used this site (and others) to post the truth and let anyone who cared to know that I was in control of the situation. But indeed, just like the events on this site over the past few days, fueled by site admins over reaction without taking the time to get the whole story, it became a frigging mess.
You no think thread had thing to do fire++ lit under shoes?

And what events? You mean more of the same 'ol "I still don't have shocks". It's really shitty, you of all people know deadlines all came and went and you yourself had doubts in Bernie. Yes everyone eventually got their shocks, but not after a bunch headaches.

We had already pulled banners ads for Steward Development back in Aug, when he did not make current, yet we left the section open. We gave you guys major benefit of the doubt, especially with a lot of broken deadlines. We just tried of the headaches the surrounding Steward Development and decided our relationship was completely over.

But you're welcome for all the free WR advertising.
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Old 09-14-2011, 10:42 PM   #71
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949/AST is doing a good job of letting the high-end Miata shock world take care of itself. lol
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Old 09-14-2011, 10:57 PM   #72
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:tear: This thread is proof as to why MT.net is worth the membership fee.
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Old 09-15-2011, 04:21 AM   #73
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I wonder how long Travis has been pointing at his computer screen and laughing his *** off.
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Old 09-15-2011, 04:32 AM   #74
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I apologize for anybody that read about Bernie through me. I was introduced to his products back in 08 when I was spec racing. I then talked to him about custom shocks and his knowledge of the inner workings and how he can customize them with current tech internals really impressed me. I decided to pass the info along since I thought it would benifit the budget racer who couldn't afford 2k shocks. He was turning out orders, starting badass shock threads, petting Hustler, etc. Then the doom of no call no show.

Sorry guys I thought he was legit.

Last edited by jacob300zx; 09-15-2011 at 01:40 PM.
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Old 09-15-2011, 09:06 AM   #75
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Quote:
Originally Posted by jacob300zx View Post
I apologize for anybody that read about Bernie through me. I was introduced to his products back in 08 when I was spec racing. I then talked to him about custom shocks and his knowledge of the inner workings and how he can customize them with current tech internals really impressed me. I decided to pass the info along since I thought it would benifit the budget racer who couldn't afford 2k shocks. He was turning out orders, starting badass shock threads, petting Hustler, etc. Then the doom of no call co show.

Sorry guys I thought he was legit.
This is what happens when you mix-up NASA National directors into daily life. If I had known this guy was the national SM director I'd expect more "Greg Greenbaum" type behavior.
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Old 09-15-2011, 09:15 AM   #76
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Quote:
Originally Posted by jacob300zx View Post
I apologize for anybody that read about Bernie through me. I was introduced to his products back in 08 when I was spec racing. I then talked to him about custom shocks and his knowledge of the inner workings and how he can customize them with current tech internals really impressed me. I decided to pass the info along since I thought it would benifit the budget racer who couldn't afford 2k shocks. He was turning out orders, starting badass shock threads, petting Hustler, etc. Then the doom of no call co show.

Sorry guys I thought he was legit.
I share the sentiment. I even entered a pretty heated exchange with a very legit competitor in Steward Development defense. I don't know what happened. Seems like it went form good to bad overnight and never recovered. Every one of these post stings a bit as I was one of the main people happy with his work and promoting it. I apologize.
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Old 09-15-2011, 12:34 PM   #77
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Originally Posted by paNX2K&SE-R View Post
I bought one of the sets of revalved used Bilsteins which Bernie posted for sale here on MT back in July. I sent the payment through Paypal on July 19th. On August 2nd he emailed me saying that he was running behind on orders but mine would be shipped out that Friday (the 5th). I received no further correspondence over the next 2 weeks so I sent another email on August 15th asking about my order. He replied that they were being finished that very day and they would be sent out on the 16th. I received an email from usps that a shipping invoice had been created. The tracking number status had not changed to shipped or even in possession of usps by the 23rd of August so I sent an email to Bernie asking about the status. He did not reply. I sent another email the morning of August 30th asking what was going on. By the afternoon of September 1st I had not received a reply so I decided to file a paypal case since the 45 day dispute cutoff was looming. In less than an hour after filing the case I receive an email from Bernie saying that he had some health problems and the shocks were going to be shipped "today or tomorrow." Well that came and went without any progress on the tracking system. Finally on Sepember 7th he dropped them off at the post office and emailed me asking me to close the paypal dispute. I said screw that, he had free use of my money for 6+ weeks while I waited so imho putting a hold on it for just a few days isn't a big deal. Well I finally received the shocks in the mail today. They look good and he also included the shock dyno graph printout with them. So I canceled the dispute and I'm glad that I finally have the product that I paid for almost 2 months after I sent the money. I just hope they were worth the wait when I get them on the car.
I am still in this same situation but have still not received my shocks. Ordered them from his for sale thread here just like you, got all the same correspondence from him that you did. Unfortunately i'm out of the 45 day cutoff.

I also got that USPS tracking number that has not changed since August 16th. Every other week since I sent him money he says "they'll ship thursday or friday" and they never do. I'm upalled that he would send a tracking number and still not ship the shocks.
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Old 09-15-2011, 12:44 PM   #78
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Puts on WR hat.

"guys, im the new sheriff in town. first off, MT is f*cking with my life and making this seem worse than it is. Your shocks are pretty much done and ready to be shipped. Legacy orders were a big mess but all are solved, cept for maybe yours yours and yours, for that I am sorry. I am also sorry we have your money and all that other stuff. Also note, we have a sale on Steward Development shocks going on right now.... anyone want to place an order?".
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Old 09-15-2011, 12:46 PM   #79
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The Stewart Development Paradox - Where the heck are my shocks?-dbf490d3-8673-4f18-ab12-172865b636dd.jpg  
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Old 09-15-2011, 12:48 PM   #80
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Here is my last email from Bernie on 9/1:

Quote:
Hey Anton,



The shocks are shipping either today or tomorrow. I have had some medical issues over the last week or so that needed to be addressed. It's not good news, but I'm still pushing.



This is something that I have been battling over the last couple years, and it seems that along with progress comes unfortunate news.



I appreciate your patience, a tracking number will be forwarded as soon as available. If any further questions please contact John Mueller at weekend-racer.com ([email protected]).
I emailed John, still haven't heard anything back.
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