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EFR turbo le why u gotta b such a BITCH
07-17-2012, 07:44 PM
#202
B-W isn't the only one having issues with ti-al turbine wheels. Porsche is recalling its ti-al equipped Panameras and Cayennes for turbine wheel failures:
2011-'12 Porsche Panamera Turbo, 2012 Cayenne Turbo Recalled, Stop-Sale Order Issued
2011-'12 Porsche Panamera Turbo, 2012 Cayenne Turbo Recalled, Stop-Sale Order Issued
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07-18-2012, 08:53 AM
#205
Tour de Franzia
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lol @ MHI/TiAL turbine wheels:
2011-'12 Porsche Panamera Turbo, 2012 Cayenne Turbo Recalled, Stop-Sale Order Issued
2011-'12 Porsche Panamera Turbo, 2012 Cayenne Turbo Recalled, Stop-Sale Order Issued
Last edited by hustler; 07-18-2012 at 09:34 AM.
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07-21-2012, 01:28 AM
#209
EFR Turbo Series from BorgWarner Turbo Systems - YouTube
Unfortunately when BW says things like this in their marketing videos:
EFR Turbo Series from BorgWarner Turbo Systems - YouTube
it makes the mentioned series of events a little harder to swallow.
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07-21-2012, 09:42 AM
#212
When people read speculation like this, the company gets a bad rep. It may seem like it but it may not be the case. maybe the delay is completely unrelated to their production capability or the quality of their process. I haven't toured their plants so i don't know.. This raises another question though. Why does BW allow their customers of failed products to speculate by keeping them in the dark? This seems like a poor business strategy to me but i am no expert.
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07-24-2012, 12:37 PM
#215
Crossposting for exposure..
I'm just going to post the whole email because this is fuсking mindblowing
I'm just going to post the whole email because this is fuсking mindblowing
HR Customer Service customerservice@himni-racing.com
date: Tue, Jul 24, 2012 at 12:31 PM
subject: Re: EFR6258 turbine wheel failure
Hello Lenny,
We contacted Borg Warner about your turbo and the turbine wheel disintegrating. Although we agree that it is a default in the Gamma-Ti turbine wheel, Borg Warner does not and after talking to them it is clear they are not going to cover it under the warranty. We disagreed with them on this conceding that the Gamma-Ti turbine wheel is what has been causing the delay of the EFR’s . They view the turbine wheel damage as impact related and not covered under warrantee. We are happy to still take the warranty steps if you still wish to try but can assure you they will not accept it.
As a seller we like to make it up to you the best we can and offer you a discount on a new EFR at our cost when they come in. We do feel that you might be better off looking into a Garrett GTX-R Dual BB turbo instead and will also offer you a discount on that too. We believe that you will be much happier with the GTX and will enjoy it for years to come.
Please let me know what you would like to do and I will be happy to help you and answer any questions that you may have.
date: Tue, Jul 24, 2012 at 12:31 PM
subject: Re: EFR6258 turbine wheel failure
Hello Lenny,
We contacted Borg Warner about your turbo and the turbine wheel disintegrating. Although we agree that it is a default in the Gamma-Ti turbine wheel, Borg Warner does not and after talking to them it is clear they are not going to cover it under the warranty. We disagreed with them on this conceding that the Gamma-Ti turbine wheel is what has been causing the delay of the EFR’s . They view the turbine wheel damage as impact related and not covered under warrantee. We are happy to still take the warranty steps if you still wish to try but can assure you they will not accept it.
As a seller we like to make it up to you the best we can and offer you a discount on a new EFR at our cost when they come in. We do feel that you might be better off looking into a Garrett GTX-R Dual BB turbo instead and will also offer you a discount on that too. We believe that you will be much happier with the GTX and will enjoy it for years to come.
Please let me know what you would like to do and I will be happy to help you and answer any questions that you may have.
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07-24-2012, 12:50 PM
#217
I'm going to rip BW a new -------. They have picked the wrong customer to ---- with.
- 2 blown up EFRs, identical failure
- Garrett was ready give out a free GTX
- Drove over 500 miles since the last turbine failure. If it was something in my engine, it wouldn't be running right now.
- 2 blown up EFRs, identical failure
- Garrett was ready give out a free GTX
- Drove over 500 miles since the last turbine failure. If it was something in my engine, it wouldn't be running right now.
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07-24-2012, 12:52 PM
#218
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That's insane and a bad move on Borg Warner's part. If it's true and not just Himni saying it is. A few times we have had our dealers say we refuse to warantee a part when in fact the dealer never contacted us and just wanted to sell another kit 'at cost', to our great detriment on the online community.
And Garrett was/is going to give you a GTX-R?
And Garrett was/is going to give you a GTX-R?
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