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EFR turbo le why u gotta b such a BITCH
07-24-2012, 01:23 PM
#223
Yes, when the first turbine wheel failed, Garrett emailed me with intention of, possibly, sponsoring my car.
This was their last response, after I told them I got another EFR.
This was their last response, after I told them I got another EFR.
from: Garrett Gearhead
date: Wed, Jun 6, 2012 at 6:18 PM
subject: RE: Recent Turbo Problem
Hi Leonid,
No problem on your decision to stay with your EFR. It’s your car and your build…we just wanted to try and help out. We were considering sponsoring your build with the turbo, new v-band housing (if needed), external wastegate and BOV (if needed), some stickers and a shirt; but since you’ve decided to stay with your EFR setup we will have to rescind our offer.
We don’t normally make these types of offers but your issue came up and someone had the idea to see if we could help. So far, you’re the only person we’ve given this offer to but probably won’t be the last. Best of luck on the build and we’ll continue to follow along in your posts on Miataturbo.net as well as YouTube updates to see how this all turns out for you.
date: Wed, Jun 6, 2012 at 6:18 PM
subject: RE: Recent Turbo Problem
Hi Leonid,
No problem on your decision to stay with your EFR. It’s your car and your build…we just wanted to try and help out. We were considering sponsoring your build with the turbo, new v-band housing (if needed), external wastegate and BOV (if needed), some stickers and a shirt; but since you’ve decided to stay with your EFR setup we will have to rescind our offer.
We don’t normally make these types of offers but your issue came up and someone had the idea to see if we could help. So far, you’re the only person we’ve given this offer to but probably won’t be the last. Best of luck on the build and we’ll continue to follow along in your posts on Miataturbo.net as well as YouTube updates to see how this all turns out for you.
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07-24-2012, 01:26 PM
#225
Elite Member
iTrader: (9)
Join Date: Jun 2006
Location: Chesterfield, NJ
Posts: 6,893
Total Cats: 399
yeah, same here. Garrett's twin scroll V band housing looked cool at PRI. But anyway. Sucks bigtime. Maybe they can rescind the rescind.
I decided to give Precision a try cause everywhere I hear their service is great and most places say they work well. I know you wanted a bolt on deal though. Sorry man :(
I decided to give Precision a try cause everywhere I hear their service is great and most places say they work well. I know you wanted a bolt on deal though. Sorry man :(
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07-24-2012, 02:02 PM
#229
Boost Czar
iTrader: (62)
Join Date: May 2005
Location: Chantilly, VA
Posts: 79,494
Total Cats: 4,080
reminds me of the turbo i bought new, that had the compressor blades hitting the wall of the compressor housing, and the place i bought it from saying it was my fauly because I clocked the turbo.
i'm sure it had nothing to do with them trying to stuff a 60trim T4 wheel (76mm) into a T3 housing, especially when I asked for 60 trim T3 wheel (60mm).
i'm sure it had nothing to do with them trying to stuff a 60trim T4 wheel (76mm) into a T3 housing, especially when I asked for 60 trim T3 wheel (60mm).
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07-24-2012, 02:22 PM
#232
Elite Member
iTrader: (16)
Join Date: Oct 2006
Location: Las Cruces, NM
Posts: 1,647
Total Cats: 524
One thing you can do is to show BW the emails from Garrett and that you decided to stand behind their product even when Garrett was going to go out of their way to help you solve an issue caused by a defective BW product. Now you find that your warranty request is denied after it had been made clear that the issue is a defective turbine wheel.
I'm not sure if you also might want to mention that this is your second BW turbo that has suffered the same defect and the first one is being covered under warranty.
I'm not sure if you also might want to mention that this is your second BW turbo that has suffered the same defect and the first one is being covered under warranty.
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07-24-2012, 03:10 PM
#235
2 Props,3 Dildos,& 1 Cat
iTrader: (8)
Join Date: Jun 2005
Location: Fake Virginia
Posts: 19,338
Total Cats: 573
One thing you can do is to show BW the emails from Garrett and that you decided to stand behind their product even when Garrett was going to go out of their way to help you solve an issue caused by a defective BW product. Now you find that your warranty request is denied after it had been made clear that the issue is a defective turbine wheel.
I'm not sure if you also might want to mention that this is your second BW turbo that has suffered the same defect and the first one is being covered under warranty.
I'm not sure if you also might want to mention that this is your second BW turbo that has suffered the same defect and the first one is being covered under warranty.
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07-24-2012, 05:26 PM
#239
Former Vendor
iTrader: (31)
Join Date: Nov 2006
Location: Sunnyvale, CA
Posts: 15,442
Total Cats: 2,099
Something doesn't add up. BW agreed to RMA my completely unused 6258 last week simply because it's an early build. Now they're denying warranty on a turbo they haven't even seen yet?
I think there's more to this story.
I think there's more to this story.
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07-24-2012, 05:29 PM
#240
Moderator
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Join Date: Nov 2008
Location: Tampa, Florida
Posts: 20,652
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You guys remember that time soviet turned down a really awesome free turbo from Garrett because BW was supposed to be so much better then got focked by BW? I hope not.
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