Thank you for reaching out! I will try your suggestion
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Lol.
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Lol
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Originally Posted by George Jorge
(Post 1585055)
Ok so I got in to contact with Andrew for you guys. He has been swamped/traveling with work which has been preventing him from communicating.
All of this is not intentional. His supply chain for manufacturing has basically cut him off (probably COVID related) and he is not able to get his hands on anything to ship out. For those of you who would like a refund, he asks that you send him a new email. Id suggest making the subject line eye catching (e.g. *URGENT* ) as to get his attention. |
Originally Posted by msmola2002
(Post 1585060)
Have them email me bro. |
Wait why am I getting shit? I extend an arm to help the community out and thats not ok? Im not the vendor. I understand your frustrations but I have no stake in this. Im just trying to help.
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Like trying to stop a dog fight - you try and do the right thing, and get bitten.
I have no dog in this fight, but ... seems to me a bit of honesty and transparency about the situation the vendor finds himself in would have been helpful. There are three ways of dealing with these situations: silence, bullshitting, and being up front with the customers. Only one works for all involved, or at least has the best chance. The others just make a bad situation worse. |
Have enough internet connection to check the forum for nasty words about him taking people's money but not enough to initiate a PayPal refund. Must be a bandwidth problem.
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Originally Posted by George Jorge
(Post 1585095)
Wait why am I getting shit? I extend an arm to help the community out and thats not ok? Im not the vendor. I understand your frustrations but I have no stake in this. Im just trying to help.
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Originally Posted by George Jorge
(Post 1585095)
Wait why am I getting shit? I extend an arm to help the community out and thats not ok? Im not the vendor. I understand your frustrations but I have no stake in this. Im just trying to help.
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This right here is why every large car-related purchase goes on my american express. No time limit for disputes and just truly excellent customer service.
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I see whats going on now. Andrew has not been checking the forums. Im the one that told him about whats going on. If he was browsing the forums, im sure he would have said something.
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Originally Posted by George Jorge
(Post 1585121)
I see whats going on now. Andrew has not been checking the forums. Im the one that told him about whats going on. If he was browsing the forums, im sure he would have said something.
https://cimg9.ibsrv.net/gimg/www.mia...95f541e410.png |
So he must have just recently hopped on. I don't keep track of his whereabouts. Sav, if you are seeing this, say something lol.
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There's nothing recent about it.
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roughly 12hrs ago is recent to me. Who gets to define "recent"
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Let me break this down for you: He has logged in consistently since the last time he posted. 12 hours ago (i'm gonna blow your mind here, so hang on) was not the first time he's been active. In fact, that's even been proven within the last dozen or so posts in this thread. :rofl:
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Thanks for "breaking it down for me". I have no idea how you can see his track record of activity. For me, his profile is showing last reported activity on 9:26pm last night. It doesn't show a log of every time he's been active on here. What am I missing?
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Originally Posted by George Jorge
(Post 1585133)
What am I missing?
Time to ... https://cimg2.ibsrv.net/gimg/www.mia...3b21d1659c.gif |
Originally Posted by George Jorge
(Post 1585133)
Thanks for "breaking it down for me". I have no idea how you can see his track record of activity. For me, his profile is showing last reported activity on 9:26pm last night. It doesn't show a log of every time he's been active on here. What am I missing?
This has been a subject of discussion for months now. If you think we haven't periodically been checking for funsies and giggles.... |
Do you guys like turtles? This kid likes turtles.
https://imgix.bustle.com/rehost/2016...p=faces&fm=jpg |
12:06 am and 12:26 am were the only 2 screenshots. "He has logged in consistently since the last time he posted". We only have 2 logs. Idk about you but 2 data points isn't enough to establish consistency.
Im not ignoring other instances, a 20 min spread is nothing. I am well aware this has been going on for months, ive been here, read the thread. Why do you think I reached out? For someone who isn't waiting on a kit i'm surprised you are so invested in this thread. |
Originally Posted by George Jorge
(Post 1585140)
12:06 am and 12:26 am were the only 2 screenshots. "He has logged in consistently since the last time he posted". We only have 2 logs. Idk about you but 2 data points isn't enough to establish consistency.
Im not ignoring other instances, a 20 min spread is nothing. I am well aware this has been going on for months, ive been here, read the thread. Why do you think I reached out? For someone who isn't waiting on a kit i'm surprised you are so invested in this thread. |
What if i told you that days are 24 hours long and those screenshots are not a 20 minute spread?
I'm invested in this because i intensely dislike it when members of a community that i adore have a bad time. Just like you, apparently. However, the time for making things right was a long time ago, and the idea that it's up to the remaining customers to pester the vendor in question with "a new email" yet again (because that's worked super awesome before) is batshit. Also: I know you're sad about this discussion, but if i could have my likecats back, i would super appreciate it. They are very near and dear to me. <3 |
I didn't catch the part where the screenshots were a day apart. Either way, I agree that he should chime in, as I already said. Im not defending him, I was frustrated when I ordered my ecu and it was over promised and under delivered moths later. So I know how it feels. Again, im just trying to help the community.
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<3 and smoochies.
fOr ThE gOoD oF tHe CoMmUnItY |
Federal Trade Commission and California Department of Consumer Affairs are a good place to start. One call can open an investigation. If there are 40 of you with money taken and parts or refunds not in hand then that crosses the threshold in California for a class action lawsuit and they can go after his assets and garnish wages for refunds plus attorney and court fees. It can be much more than the simple amount he stole from customers.
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Originally Posted by sixshooter
(Post 1585169)
Federal Trade Commission and California Department of Consumer Affairs are a good place to start. One call can open an investigation. If there are 40 of you with money taken and parts or refunds not in hand then that crosses the threshold in California for a class action lawsuit and they can go after his assets and garnish wages for refunds plus attorney and court fees. It can be much more than the simple amount he stole from customers.
This should really open some eyes and should yield a response from TSE |
For what it's worth, I got the TSE kit over 3 years ago and the customer service then was pretty atrocious. Though, I did eventually end up with all the parts I ordered, after about 4 months of pestering and physically stopping by his shop in San Jose.
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Originally Posted by Morello
(Post 1585337)
For what it's worth, I got the TSE kit over 3 years ago and the customer service then was pretty atrocious. Though, I did eventually end up with all the parts I ordered, after about 4 months of pestering and physically stopping by his shop in San Jose.
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Not sure why I'm doing this because no one else would give a f and tbh it isn't because I want to appear to be a nice guy or whatever, If you have paid for mani and dp do get in touch I can give you a discount, but will need some proof
I actually did msg him a couple of months back but no reply |
I received an email from Andrew as BCC, so I assume it has been sent to everyone with outstanding turbo kit orders. Looks like Andrew is calling it and giving full/partial refunds to everyone via PayPal. Hopefully this works out.
Kraken's post is timely as I find myself in need of a down pipe and water/oil lines to "complete" my kit. |
If anyone has a TSE manifold and don't have a down pipe and exhaust shoot me an email. I can get something made up for you.
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Originally Posted by shuiend
(Post 1585476)
If anyone has a TSE manifold and don't have a down pipe and exhaust shoot me an email. I can get something made up for you.
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I wish I'd taken my car to Charleston to have you do my exhaust. The shiz I got from artech (another guy who's since closed up shop) rattles like crazy and required quite a lot of hammering to make fit.
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Lars made my exhaust and it's the best. Lot better than the stuff I cobbled together on my first car. Fits nice and doesn't smash into everything when turning hard, sounds as awesome as the big mag should. Can't really ask for much more!
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I guess i'll hop on the train. If anyone has paid for a TSE kit and hasn't gotten their parts yet......I cant help you. Sorry.
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It looks like Lars and Kraken are good men. I have hope for humanity. Spend your coins with people who care about others more than self and everyone benefits.
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1 Attachment(s)
Originally Posted by XeNoMoRpH
(Post 1585438)
I find myself in need of a down pipe and water/oil lines to "complete" my kit.
Attachment 232698 |
Originally Posted by George Jorge
(Post 1585530)
I guess i'll hop on the train. If anyone has paid for a TSE kit and hasn't gotten their parts yet......I cant help you. Sorry.
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Im not arguing. I just missed the part where the activity log was a day apart which skewed my perspective. I owned up to it.
Can you see where I was coming from having missed that piece of info tho? Logically wouldn't have made any sense. Which is why I said what I said and was confused about the neg-cats/backlash for such a simple mistake. Thats all. Lets move on. |
Originally Posted by shuiend
(Post 1585605)
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Originally Posted by George Jorge
(Post 1585701)
Im not arguing. I just missed the part where the activity log was a day apart which skewed my perspective. I owned up to it.
Can you see where I was coming from having missed that piece of info tho? Logically wouldn't have made any sense. Which is why I said what I said and was confused about the neg-cats/backlash for such a simple mistake. Thats all. Lets move on. |
I did that once. Was threatened with legal action, AAA+++ would not do again. The joy of being young and dumb.
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Originally Posted by Stock
(Post 1585743)
Lesson learned: Never argue on behalf of someone else one line, especially when you don't have any skin in the game and you don't fully grasp the logic behind online logs.
Lets not bring it up anymore, its not relevant. |
Originally Posted by George Jorge
(Post 1585751)
Lets not bring it up anymore, its not relevant.
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only if you promise to tracc with me again
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y tho
Edit: also lol at above negcat. Definitely wasn't me this time :giggle: |
Sucks that these wont be around anymore but Kraken makes an amazing product and the low mount looks done very well. I ran the top mount for about two years w/ minimal fitment issues on the 1st gen DP but recently came upon a swap from a good friend that is a TSE kit. Manifold and DP are nice quality at least on this set. No clue when its from though came from a car he bought with it already installed 3 or 4 years back at this point.
Also the exhaust above looks nearly identical to the one I made with my buddy. Albeit nicer in literally every way. Mine is crudely made but the full 3" with that muffler really keeps the car quiet enough to enjoy daily but loud enough to not be drowned out by other cars. |
Me: Tries to help and be nice
MT: NO. |
Originally Posted by icanturn
(Post 1585814)
Whoever is neg catting my posts. You are a little bitch.
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Thanks to Lars, my "kit" is mostly complete, actually beyond the TSE kit since I have a full exhaust. The timing really worked out.
Hopefully people started getting refunds yesterday from Andrew. For me, hopefully that is today and I can close out that chapter. Then onto FMICs and fun things. |
Originally Posted by XeNoMoRpH
(Post 1585438)
I received an email from Andrew as BCC, so I assume it has been sent to everyone with outstanding turbo kit orders. Looks like Andrew is calling it and giving full/partial refunds to everyone via PayPal. Hopefully this works out.
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Originally Posted by dan91
(Post 1586162)
Has anyone gotten a refund? Nothing yet for me, although Andrew said refunds would start processing end of last week so maybe I'm being impatient
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Originally Posted by andym
(Post 1586169)
Waiting this many months puts you solidly in the not impatient category.
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Originally Posted by icantlearn
(Post 1585814)
Whoever is neg catting my posts. You are a little bitch.
https://cimg2.ibsrv.net/gimg/www.mia...5c73fecbee.jpg |
Originally Posted by dan91
(Post 1586162)
Has anyone gotten a refund? Nothing yet for me, although Andrew said refunds would start processing end of last week so maybe I'm being impatient
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I hope so. I'd like the money before black Friday. It would be encouraging to hear someone has gotten a refund
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